2010 CHRYSLER TOWN AND COUNTRY Complaints

THE CAR HAS CUTOFF A FEW TIMES WHILE DRIVING DOWN THE ROAD. I WOULD HAVE TO WAIT A FEW MINUTES BEFORE IT WOULD START UP. WHEN YOU TURN THE STEERING WHEEL SO FAR IT MAKES A WINING NOISE.

THE LAST TWO DAYS IN A ROW, MY VAN HAS SHUT OFF WHILE I WAS IN THE FIRST 2 MINUTES OF DRIVING IT IN THE MORNING, GOING ABOUT 25 MILES AN HOUR IN A RESIDENTIAL NEIGHBORHOOD. THE FIRST TIME IT HAPPENED RIGHT AFTER I TURNED RIGHT AT A STOPPED SIGN. THE SECOND TIME I HAD JUST GONE OVER A SPEED HUMP (SLOWLY). THE ENGINE TOTALLY SHUT DOWN WHILE STILL IN DRIVE. I BRAKED (WITHOUT POWER) TO A STOP, PUT THE VAN IN PARK, TURNED THE KEY OFF, AND THEN RESTARTED THE VAN. NO PROBLEMS AFTER RESTART. RESTARTED JUST FINE. BUT THIS HAS HAPPENED TWO DAYS IN A ROW. THIS SEEMS LIKE IT COULD BE EXTREMELY DANGEROUS!

THE VEHICLE WILL INTERMITTENTLY START/NOT START. WE HAVE REPLACED THE BATTERY, AND THE STARTER. BUT THE PROBLEM STILL PERSISTS. WE HAVE TOWED THE VEHICLE TO THE DEALERSHIP AND THEY ARE UNABLE TO DIAGNOSE THE PROBLEM. WE HAVE BEEN STRANDED NUMEROUS TIMES BY OUR VEHICLE THAT IS TEMPERAMENTAL WHEN IT IS TIME TO START. WHEN TURNING THE IGNITION THE STARTER CLICKS ONCE AND THEN IS SILENT. ALL ELECTRICAL IN THE CAR STILL WORKS, BUT THE ENGINE NEVER TURNS OVER. THE ALTERNATOR, STARTER, AND BATTERY HAVE ALL BEEN DIAGNOSTICALLY CHECKED AND ARE IN WORKING ORDER. WE HAVE EXPERIENCED THIS PROBLEM FOR OVER 1 1/2 YEARS, HOWEVER IT HAS BECOME MORE FREQUENT IN RECENT DAYS.

WE'VE HAD A SPORADIC, REOCCURRING PROBLEM WHERE THE ENGINE SHUTS DOWN WHILE DRIVING DOWN THE ROAD. THE VAN WILL LOSE ACCELERATION, THE POWER STEERING FAILS, (AT LEAST ONE TIME THE POWER BRAKES FAILED AS WELL) AND THE TRACTION CONTROL LIGHT ILLUMINATES. AS THESE HAPPEN, YOU REALIZE THAT THEY WERE CAUSED BECAUSE THE ENGINE HAS JUST PERFORMED AN UNCOMMANDED (BY THE DRIVER) SHUTDOWN. UNFORTUNATELY, NONE OF THESE SYMPTOMS ARE NECESSARILY IMMEDIATELY OBVIOUS. FOR INSTANCE, WHEN TRAVELING STRAIGHT (NOT USING POWER STEERING), AT LOW SPEEDS (NOT ACCELERATING), THE FIRST INDICATION OF FAILURE IS THAT THE TRACTION CONTROL LIGHT HAS ILLUMINATED. THE FAR MORE CONCERNING ISSUE IS WHEN YOU REALIZE THAT THE ENGINE (AND SYSTEMS) HAS FAILED WHILE ATTEMPTING TO TURN THROUGH AN INTERSECTION. AFTER THE ENGINE FAILS IT WILL RESTART IMMEDIATELY. THE ISSUE IS CONTROLLING THE VEHICLE -AFTER LOSING POWER STEERING, THE ABILITY TO ACCELERATE, TRACTION CONTROL, AND BRAKES - THROUGH THE FAILURE, IN TRAFFIC, OFTEN ON CONTAMINATED ROADS (RAIN, SNOW, OR ICE ARE COMMON FALL THROUGH EARLY SPRING WHERE WE LIVE) TO BE ABLE TO SAFELY RESTART THE ENGINE. THIS PROBLEM BEGAN TWO YEARS AGO. IT HAPPENED A FEW TIMES IN THE WINTER OVER A COUPLE WEEK SPAN AND THEN WENT AWAY. THE NEXT FALL (8-9) MONTHS LATER IT BEGAN DOING IT AGAIN. THE OCCURRENCES THIS TIME WERE MORE FREQUENT. WE WERE TOLD BY THE DEALERSHIP THAT THEY WERE UNABLE TO DUPLICATE OUR FAILURES DUE TO THE INTERMITTENT NATURE OF THE PROBLEM. AFTER A SEVERAL WEEKS, THE FAILURES STOPPED. NOW AT THE END OF SUMMER, IT'S BEEN PROBABLY 9-10 MONTHS SINCE THE LAST OCCURRENCE, IT HAS STARTED AGAIN. SEVERAL OCCURRENCES IN THE LAST WEEK. FROM WHAT WE CAN REMEMBER, THE FAILURES OCCUR WITH THE FIRST SEVERAL MINUTES OF THE TRIP (SOMETIMES MORE THAN ONE WITHIN A FEW MINUTES) AND USUALLY AT LOWER SPEEDS. WE CAN'T REMEMBER AN EVENT ABOVE 40 MPH.

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING WHEEL AND BRAKING SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE STEERING WHEEL SHAKES VIOLENTLY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. UPDATED 08/28/2017*JS

THE TOWN AND COUNTRY HAVE HAD KNOWN ELECTRICAL ISSUES BUT ARE CURRENTLY NO RECALLS. DRIVING DOWN THE ROAD THE VEHICLE WILL LOSE POWER TO INTERIOR AND EXTERIOR LIGHTS, AC/HEAT, RADIO, DOOR LOCKS, POWER WINDOWS, ETC. THE TRANSMISSION WILL ALSO THROW ITSELF INTO NEUTRAL. I HAVE SPOKEN TO 3 AUTO SHOPS IN THE LAST MONTH AND THEY HAVE SAID THEY HAVE SEEN THIS ISSUE WITH TOWN AND COUNTRY VANS OVER THE LAST YEAR OR SO. MY VAN CURRENTLY HAS 137K MILES ON IT.

I PURCHASED THIS CAR TWO YEARS AGO WITH A LIMITED MILE WARRANTY. A MONTH LATER THE IGNITION MODULE WENT, WE ARE CONSTANTLY TAKING THE CAR TO HAVE BREAKS FRONT AND BACK AND ROTORS REPAIRED EVERY MONTH ON THE VEHICLE. WE WERE GIVEN A FALSE CARFAX REPORT AS WELL. IF THAT WASN'T ENOUGH THERE WAS A FAULTY SPARK PLUG WHICH COST ME 800.00 TO REMOVE THE HEAD GASKET TO REPLACE THE PLUGS THAT WERE NEVER REPLACED AND HAD DRY ROTTED. THIS OCCURRED IN JULY OF 2017 AFTER I SPENT 3K IN RENTAL CARS TO GET TO AND FROM WORK. ON 8/4/2017 THE THERMOSTAT BLEW WHICH COST 200.00 TO REPAIR NOW THE CATALYCT CONVERTER IS GONE AND ON 8/5/2017 THE CAR WAS ACTING POSSESSED. I CAME OUTSIDE SIDE TO START THE VEHICLE AND NOTICED THE WINDSHIELD WIPERS WERE GOING OFF AND THE CAR SMELT AS IF IT WERE BURNING. THEY KEYS WERE NOT IN THE VEHICLE. I NEED HELP I HAVE A FAMILY SIZE OF 6 WITH SMALL CHILDREN THAT RIDE IN THIS UNSAFE VEHICLE EVERY DAY. IT IS OUR ONLY MEANS OF TRANSPORTATION TO AND FROM WORK AND ADDITIONALLY I PAY A MONTHLY CAR PAYMENT OF $410.00 NOT INCLUDING INSURANCE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE FAILURE WAS PERSISTENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/13/2017 *LN THE CONSUMER STATED THE VEHICLE LOST POWER WHILE BEING DRIVING. THE TRACTION CONTROL WARNING LIGHT ILLUMINTAED. *JS

VAN FAILS TO START OR EVEN TURN OVER. HAPPENS WITHOUT PREVIOUS WARNING. WHEN KEY IS TURNED, ONLY A SHORT CRANK OF THE ENGINE OCCURS AND NOTHING ELSE. TYPICALLY LASTS BETWEEN 15 MINUTES TO 2 HOURS BEFORE VEHICLE WILL START. THIS HAS BEEN HAPPENING SINCE VEHICLE WAS NEW. ESTIMATE OCCURRENCE BETWEEN 12-18 TIMES. WIN MODULE REPLACED UNDER WARRANTY AND TIPM FLASHED NUMEROUS TIMES. STARTING TO OCCUR MORE FREQUENTLY IN THE PAST 6 MONTHS, APPROXIMATELY ONCE A MONTH. EVERYTHING ELSE ELECTRICALLY WORKS IN VEHICLE WHEN THIS OCCURS, INCLUDING POWER DOORS, WINDOWS, ETC. VEHICLE IS STOPPED AND THERE IS NO PATTERN TO LENGTH OF TIME SITTING, ANGLE PARKED AT, OR ANYTHING. HAS HAPPENED IN GARAGE, PARKING LOTS, AND MOST RECENTLY IN CAR WASH.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS WITH THE AIR CONDITIONER ACTIVATED, WATER LEAKED INTO THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32058797. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 158,000.