2010 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER DRIVING FOR A LONG TIME, THE VEHICLE WOULD BE PARKED AND TURNED OFF FOR AT LEAST AN HOUR OR MORE AND UPON INSERTING THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT STATED HE WOULD HAVE TO REMOVE THE KEY SEVERAL TIMES IN ORDER TO START THE VEHICLE. ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROB LAMBDIN'S UNIVERSITY DODGE RAM LOCATED AT 5455 S UNIVERSITY DR DAVIE, FL 33328, PHONE NUMBER: 954-332-1421 WHERE IT WAS DIAGNOSED WITH A MALFUNCTION IN THE WIRELESS IGNITION MODULE AND NEEDED REPLACEMENT. THE WIN MODULE WAS REPLACED BUT THE FAILURE RECURRED A YEAR LATER. THE VEHICLE WAS TAKEN BACK TO ROB LAMBDIN'S UNIVERSITY DODGE WHERE IT WAS DIAGNOSED WITH THE WIN MODULE FAILURE. THE VEHICLE WAS NOT REPAIRED DUE THE COST OF THE REPAIRS. THE VEHICLE WAS THEN TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM PEMBROKE PINES AT 13601 PINES BLVD, PEMBROKE PINES, FL 33027, PHONE NUMBER: 954-446-8775, WHERE IT WAS DIAGNOSED THAT A NEW STARTER WAS NEEDED. THE STARTER WAS REPLACED HOWEVER THE VEHICLE FAILED TO START. THE VEHICLE WAS FURTHER SERVICED HOWEVER THE REPAIRS WERE UNKNOWN. THE CONTACT STATED HE WAS ABLE TO DRIVE THE VEHICLE HOME BUT THE VEHICLE FAILED TO START AFTER BE PARKED FOR SEVERAL HOURS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE AUTONATION DEALER WHERE NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS THEN NOTIFIED BY THE DEALER OF THE FAILURE BY THE SERVICE MANAGER. THE CONTACT STATED THAT HE WAS INFORMED THAT HE WOULD HAVE TO PAY FOR REPAIRS PER THE MANUFACTURER. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

FOR THE PAST TWO YEARS, BETWEEN THE MILES OF 78,000 AND 97,000, WE HAVE EXPERIENCED MULTIPLE (OVER 2 DOZEN) EVENTS WHERE THE VEHICLE WILL LOSE ALL POWER. MOST OCCASIONS OCCUR AS WE ARE COMING TO A STOP OR ATTEMPTING TO ACCELERATE FROM A STOP. THE DASH LIGHTS USUALLY, BUT NOT ALWAYS, START TO FLASH JUST PRIOR TO THE EVENT OCCURRING. WHEN WE LOSE POWER, IT IS A COMPLETE LOSS OF POWER. EVEN THE RADIO AND CLOCK NEED RESET AFTER THE INCIDENT. THE EVENTS HAVE HAPPENED DURING ALL TYPES OF WEATHER, WHEN THE VAN IS COOL OR HAS BEEN DRIVEN FOR HOURS. MULTIPLE DEALERSHIPS HAVE WORKED TO FIX THE ISSUE, BUT NOTHING HAS RESOLVED IT. O2 SENSORS, EGR VALVE, ABS MODULE, A THROTTLE BODY CLEANING, AND THERMOSTATS HAVE BEEN REPLACED. ONLY FOR THE STALLING TO OCCUR AGAIN. THE ISSUE HAS BEEN UP TO THE CHRYSLER CORPORATE PEOPLE AND A DEALER IN CLEVELAND ACTUALLY HAD VAN FOR 3 WEEKS, BUT COULD NOT FIX ISSUE. AT THIS POINT CHRYSLER HAS WIPED THEIR HANDS OF THE ISSUE. THE VAN IS AT DEALER AGAIN NOW, BECAUSE IT STALLED OUT 4 TIMES LAST WEEKEND. OF COURSE THEY FIND NO CODES AND CANNOT REPLICATE THE STALLING SO THEY WANT TO DO ANOTHER THROTTLE BODY CLEANING. THEY HAVE TOLD TO US TO GET THE VAN TOWED THE NEXT TIME IT STALL WITHOUT TURNING IN BACK ON. EASY FOR THEM TO SAY BECAUSE THEY ARE NOT STALLED OUT IN THE MIDDLE OF AN INTERSECTION AT 5:30PM ON THURSDAY OR ANOTHER INTERSECTION THE SUNDAY EVENING OF NEW YEARS DAY. I AM FED UP WITH THE VEHICLE AND BEING TOLD THEY CAN DO NOTHING FOR US. I DO NOT WANT TO PUT MY FAMILY IN HARMS WAY ANY LONGER. THE SHEAR NUMBER OF COMPLAINTS FOR THIS ISSUE ON THESE VANS IS ALARMING. HOW CAN A COMPANY CONTINUE TO PUT A PRODUCT OUT THAT PLACES PEOPLE, ESPECIALLY CHILDREN, IN SUCH DANGER. THE ONLY OTHER ISSUE FOR ME IS THAT PRICING OF OTHER MINIVANS (TOYOTA & HONDA) MAKES IT HARD TO LEAVE THE CHRYSLER MODELS.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE GLADSTONE DODGE CHRYSLER JEEP AND RAM DEALER LOCATED ON 5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, WAS CONTACTED AND AN APPOINTMENT WAS MADE FOR DIAGNOSTIC TESTING. THE CONTACT WAS ALSO NOTIFIED BY THE DEALER THAT THE BATTERY AMPERAGE WAS A BIT LOW, BUT SHOULD NOT HAVE CAUSED THE VEHICLE TO STALL. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE HIGH BEAM AND LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

FOR THE LAST SEVERAL YEARS I'VE BEEN DEALING WITH MECHANICS ON FIQUIRING OUT WHY JUST DURING THE SUMMER IF I DRIVE THE VAN MUCH IT WON'T START LATER. I'LL HAVE TO WAIT FOR 15 TO 45 MINUTES BEFORE IT WILL START. A FEW TIMES IT HASN'T STARTED. I'VE CONTACTED CHRYSLER TO NO AVAIL. ITS BEEN DIAGNOSED AS A WCM PROBLEM BUT NO ONE IS FOR SURE AND CHRYSLER GIVE THE SAME ISSUE OF ITS NOT IN A RECALL.

WHEN I BEGIN TO DRIVE MY VEHICLE WITHIN THE FIRST FEW HUNDRED FEET OR MINUTE OF DRIVING THE VEHICLE WILL SHUT OFF COMPLETELY. ONCE THE VEHICLE COMES TO A COMPLETE STOP I CAN RESTART IT AFTER THE SECOND ATTEMPT. I AM USUALLY ON A CITY STREET BUT HEADING TOWARDS A MAJOR HIGHWAY (GARDEN STATE PARKWAY OR RT 1 OR RT 18). I HAVE INVOICES HOWEVER THE 3 DIFFERENT SERVICE STATIONS THEY ARE NOT ABLE TO DUPLICATE AT THE CAR DEALERSHIPS SERVICE STATION. THIS VEHICLE SHUTTING OFF AT WILL HAS BEEN HAPPENING SINCE FEBRUARY 2017. AGAIN IT IS NOT CONSISTENT, I NEVER KNOW WHEN IT WILL HAPPEN. THIS IS A SAFETY ISSUE PUTTING MYSELF AND MY FAMILY AT RISK.

VALVE STEM WAS CRACKED, AND TIRE WAS SLOWLY LOSING INFLATION. THOUGHT IT WAS A NAIL AND DROVE IT FOR A COUPLE OF DAYS BEFORE MY APPT. TO GET IT LOOKED AT. WAS TOLD THAT THIS IS A MAJOR MANUFACTURING PROBLEM WITH THIS VEHICLE. LUCKY I WAS NOT ON THE ROAD WHEN IT TOTALLY BROKE AND DEFLATED THE TIRE ON THE SPOT. FIXED THE ONE AND WAS TOLD I SHOULD REPLACE THEM ALL. VERY COSTLY REPAIR. NOW MY WARNING WILL NOT GO AWAY AND WAS TOLD THIS TOO IS A PROBLEM. SO I WILL ALWAYS HAVE THE WARNING EVEN THOUGH IT IS ALL WORKING OKAY.

THE TRACTION CONTROL WARNING LIGHT FLASHED AND THEN THE CAR COMPLETELY SHUTS DOWN WHILE DRIVING. I CONTACTED MOPAR WHO SAYS IT IS NOT A KNOWN ISSUE, BUT IT OBVIOUSLY IS. HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2010/ENGINE/ENGINE_STALLS_SHUTS_DOWN_WHILE_DRIVING.SHTML. I BELIEVE MOPAR SHOULD INVESTIGATE RECALL THESE VEHICLES.

FOR SOME TIME, MY VAN HAS BEEN "MISSING" OR SPUTTERING (NOT RUNNING CORRECTLY) AT ABOUT 35-40 MPH. ACCELERATION WOULD SEEM TO MAKE IT GO AWAY. THIS HAS BEEN HAPPENING FOR AT LEAST A YEAR. I DIDN'T THINK TOO MUCH OF IT UNTIL THIS PAST SUNDAY, MAY 7, WHEN I WAS LEAVING MY HOUSE. ABOUT A BLOCK AWAY FROM HOME, I LOST POWER STEERING AND BRAKES, AND THEN REALIZED THE ENGINE HAD QUIT RUNNING. YESTERDAY I WAS DRIVING HOME FROM WORK ON THE INTERSTATE. AS I WAS GOING DOWN AN ONRAMP, THE ENGINE AGAIN QUIT, CAUSING ME TO LOSE POWER STEERING AND BRAKES. I WAS FREAKED OUT AS THERE WAS HEAVY TRAFFIC AND RUTS ON THE SHOULDER. I WAS ABLE TO PULL OFF THE ROAD. BOTH TIMES THE ENGINE STARTED RIGHT BACK UP AGAIN, BUT I DROVE "WHITE-KNUCKLED" ALL THE WAY HOME, AND IN THE RIGHT HAND LANE, NOT KNOWING WHEN IT MIGHT DIE AGAIN, AD FEARING THAT IF I WERE IN A HEAVIER TRAVELED LANE AND IT QUIT, I COULD BE STRUCK. I AM ANGRY AND APPALLED THAT THERE IS NO RECALL ON THE TIPM WHICH MY MECHANIC TELLS ME IS THE PROBLEM. IT IS COSTING ME IN EXCESS OF $1,300 TO HAVE IT REPLACED AND THERE IS NO WARRANTY THAT I AM AWARE OF THAT COVERS THIS. THIS COULD BE A SERIOUS SAFETY RISK IF A VEHICLE JUST QUITS GOING DOWN THE ROAD IN HEAVY TRAFFIC.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.