2010 CHRYSLER TOWN AND COUNTRY Complaints

FEBRUARY 2017: LATEST PROBLEM - STALLING UNEXPECTEDLY WHILE DRIVING AT LOW SPEED ON PARKWAY AND LOCAL ROADS WITH NO WARNING; CHECK ENGINE LIGHT CAME ON - DEALER REPLACED TWO O2 SENSORS AT A COST OF OVER $500, WHICH DID NOT FIX PROBLEM; TOOK FOR TEST DRIVE AND STALLING CONTINUED-RECEIVED CALL THAT TIPM NEEDED TO BE REPLACED AT A COST OF OVER $1,100 (SERVICE TECH SAID IT WAS A MANUFACTURER DEFECT BUT WAS NOT BEING COVERED BY CHRYSLER) - IF IT IS A DEFECT THEY ARE AWARE OF, SHOULDN'T IT BE COVERED?

WHILE DRIVING THE CAR RANDOMLY SHUTS OFF. THE ESP LIGHT COMES ON, I LOOSE MOST STEERING AND BRAKE FUNCTION. LIKELY DO TO THE LOSS OF POWER. THE CHRYSLER DEALER CAN NOT FIND THE CAUSE. SO FAR, THIS HAS HAPPENED AT LOW SPEEDS (25MPH) AND ON CITY STREETS. THIS IS A NEW PROBLEM THAT STARTED AROUND 1/15/2017

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STATIONARY, THE SLIDING DOORS ON THE PASSENGER'S AND DRIVER'S SIDE OPENED AND CLOSED INDEPENDENTLY. IN ADDITION WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS 90,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

ENGINE SHUTS DOWN WHILE I AM DRIVING. THERE IS NO PATTERN TO WHEN IT SHUTS DOWN. THE STABILIZER LIGHT GOES ON, THEN POWER STEERING FAILS, BREAKS DO NOT RESPOND. THIS HAPPENS ALL THE TIME AND CHRYSLER CAN NOT FIX IT. I AM LOOKING FOR MORE INFORMATION ON THIS BUT CAN NOT FIND WHERE IN YOUR DATABASE TO LOOK PLEASE SEND A LINK.

BOUGHT THIS AS A USED VEHICLE FROM SAFEWAY CHEVROLET IN BURGAW NC. HAD 61,000 MILES. RANDOMLY THE HEADLIGHTS WILL NOT WORK, OR THEY COME ON THEN IMMEDIATELY GO OFF...EVEN IF YOU PULL THE LEVER TO MAKE HIGH BEAM COME ON, THEY COME ONE AND GO RIGHT BACK OFF WHILE THE LEVER IS STILL PULLED. NO OTHER LIGHTS SEEM TO BE AFFECTED HAPPENS DAY OR NIGHT. HAPPENS WHETHER THE SWITCH IS SET TO AUTOMATIC OR TO ON. HAVE TAKEN IT TO DEALER, SHOWS NO CODES..... HAVE TAKEN IT WHILE THE HEADLIGHTS WERE NOT WORKING.... UNABLE TO FIX.... THIS IS VERY DANGEROUS, AS IT HAPPENS SUDDENLY AT NIGHT. HAD IT NOT BEEN FOR THE VEHICLE HAVING FOG LIGHTS, IT COULD HAVE RESULTED IN A CRASH, OR WORSE......

ON SEVERAL OCCASIONS NOW, WHILE IN MOTION USUALLY UNDER 15 MPH AND SLIGHT DOWNGRADE, USUALLY WHEN COLD. ALTHOUGH IT DID HAPPEN ONCE AT 40 MPH AND ANOTHER TIME WHEN ENGINE WAS WARM. THE VEHICLE TOTALLY LOSSES POWER, ENGINE SHUTS OFF BUT THE TRACTION CONTROL LIGHT COMES ON. RADIO AND EVERYTHING ELSE CONTINUE TO WORK. PUT CAR IN NEUTRAL OR PARK AND RESTART. SEEMS OK AFTER THAT. IT HAS BEEN GETTING PROGRESSIVELY WORSE. FEEL IT VERY DANGEROUS. MY MECHANIC SAID THE VEHICLE HAS NO CODES SO HE DOESN'T KNOW WHAT IT IS.

VEHICLE STALLS AT DIFFERENT TIMES AND UNDER DIFFERENT CONDITIONS. DEALER COULD NOT TROUBLESHOOT OR REPAIR THE ISSUE. VAN WILL STALL DRIVING AT LOW SPEED (20-30MPH) AND OCCASIONALLY AT HIGHER SPEEDS (40-50MPH). VEHICLE COMPLETELY SHUTS OFF AND HAS NO POWER. EXTREMELY DANGEROUS TO DRIVE.

ON 1/24/17 DRIVING AT ABOUT 25 MILES PER HOUR AND COMING TO A STOP, THE TRACTION CONTROL LIGHT CAME ON EVEN THOUGHT IT WAS NOT RAINING, SNOWING, OR ICING. I THEN NOTICED THE POWER STEERING AND POWER BRAKES WERE NOT WORKING. I REALIZED THE ENGINE HAD SHUT DOWN. I COASTED TO A STOP ON THE OTHER SIDE OF THE ROAD AND LUCKILY THERE WERE NO CARS COMING THE OPPOSITE DIRECTION. IT STARTED RIGHT BACK UP AND DROVE DIRECTLY TO THE DEALERSHIP. THEY LOOKED AT IT AND SAID THEY THOUGHT IT WAS A NEW BATTERY ISSUE CAUSING AN ISSUE WITH THE COMPUTER. A MECHANIC LOOKED AT EVERYTHING AND COULD FIND NO ISSUES. NO CODES CAME BACK ON THE DIAGNOSTIC. THE MECHANIC RESET THE COMPUTER AND SAID IT WAS FIXED. ON 1/26/17 THE SAME THING HAPPENED. DRIVING AT ABOUT 25 MPG AND COMING TO A STOP LIGHT THE ENGINE AGAIN SHUT OFF AND I LOST POWER STEERING AND BRAKES. I TURNED THE KEY AND IT STARTED UP AGAIN. I DROVE HOME AND CALLED CHRYSLER. THE REP SAID NOT ENOUGH COMPLAINTS HAD BEEN ISSUED TO WARRANT A RECALL. THIS IS A SEVERE SAFETY CONCERN WITH THE CAR SHUTTING OFF WHILE DRIVING. THE SAFETY OF MY CHILDREN AND MY HUSBAND ARE AT RISK WHEN DRIVING THIS VEHICLE. THE VAN HAS JUST OVER 85,000 MILES. *TR

FOR THE LAST 4 MONTHS OUR 2010 CHRYSLER TOWN AND COUNTRY MINIVAN, AN OTHERWISE RELIABLE VEHICLE, HAS BEEN STALLING WHILE DRIVING. THE FAILURE IS EXTREMELY PREDICTABLE AND OCCURS UNDER THE FOLLOWING CIRCUMSTANCES. AFTER A COLD START WHILE VEHICLE IS STILL WARMING UP. IN A COAST DOWN SITUATION, LIKE STOPPING FOR A TRAFFIC LIGHT, OR SLOWING FOR A TURN. SEEMS TO BE WORSE IN WET ENVIRONMENTS. WHAT HAPPENS DURING FAILURE: THE TRACTION CONTROL LIGHT GOES ON. THE VAN COMPLETELY SHUTS DOWN. YOU NEED TO PUT IT IN NEUTRAL AND RESTART. SINCE THIS VEHICLE IS STALLING ON THE ROAD WHILE IN MOTION, IN MANY INSTANCES IT LEADS NO NEAR COLLISION SITUATIONS. SINCE THE POWER STEERING AND BREAKING GO OFF ITS HARD TO CORRAL. EVEN WHEN YOU EXPECT THE FAILURE AND ARE READY TO DROP IT IN NEUTRAL, IT CAUSES YOU TO MANIPULATE THE VEHICLE RATHER THAN KEEP YOUR EYES ON THE ROAD. I MIGHT BE ABLE TO CAPTURE THIS ON VIDEO IF THAT WOULD BE HELPFUL. I HAVE SERVICED THIS VAN ACCORDING TO THE MANUFACTURERS INSTRUCTIONS. *TR