2009 CHRYSLER TOWN AND COUNTRY Complaints

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS UNAVAILABLE TO COMPLETE RECALL. *SMD

I AM DRIVING NORMALLY BETWEEN 25-40 MILES PER HR, I HIT A BUMP OR ICE AND I COMPLETELY LOOSE POWER. VAN SHUTS OFF. NO STEERING NO NOTHING.I AM SURE MY BRAKE LIGHTS DO NOT WORK EITHER. I GET ONE LIGHT ON MY DASH AND THAT IS THE SLIPPERY ROAD LIGHT. I HAVE TO PUT IN PARK AND RESTART IT. THIS STARTED A FEW YEARS BACK,ONLY HAPPENS A FEW TIMES. THIS WINTER IT HAS GOTTEN MORE FREQUENT. SINCE DEC. IT WAS 1 X PER MO NOW IT'S EVERY FEW WEEKS. I RECEIVED A RECALL NOTICE DESCRIBING THIS ISSUE LAST FALL.I CALLED THE DEALERSHIP AND THEY TOLD ME THE PART IS NOT AVAILABLE FOR THE 2009. LAST WEEK IT HAPPENED I COULD NOT PULL OVER I WAS ALMOST REAR ENDED BY A SEMI. I CALLED THE DEALERSHIP IN WAITE PARK MN AND THEY SAID THEY WOULD REPLACE THE WHOLE IGNITION IF THAT WAS THE PROBLEM. I BROUGHT THE VAN IN THIS MORNING. THEY CALLED & SAID INSTEAD, THEY THOUGHT IT WAS THE EGR & WANTED TO CHARGE ME $500 TO REPLACE IT. MY HUSBAND SAID IT MAY BE BAD BUT THAT WOULD NOT CAUSE IT TO COMPLETELY SHUT DOWN AND HE WOULD REPLACE IT.. THEY WANTED TO CHARGE ME FOR LOOKING AT IT. WE SAID NO. THEY CALLED BACK AND TOLD ME THAT THE ERG PART WAS A RECALL ALSO.AFTER THEY ALREADY SAID THEY WOULD CHARGE. I NEVER RECEIVED NOTICE ON THAT RECALL I WAS FEW MILES OUT OF THAT WARRANTY BUT THEY WOULD REPLACE IT N/C. & THEY ARE GOING TO DRIVE THE CAR AROUND TO SEE IF IT WILL POWER OFF ON THEM. I HAVE A REAL ISSUE WITH CHRYSLER HAVING A RECALL OUT ON SUCH A DANGEROUS PROBLEM AND NOT HAVING A PART AVAILABLE AFTER 6+ MONTHS AFTER THE RECALL OCCURRED. THEY WILL NOT TAKE MY WORD FOR THAT THIS IS GOING IF THE ISSUE DOES NOT SHOW IT'S FACE WHILE MECHANIC IS DRIVING IT THEY WILL NOT DO ANYTHING ABOUT IT. I CALLED CHRYSLER HEADQUARTERS AND THEY TOLD ME IF I WANTED THE WHOLE IGNITION CHANGED OUT BEFORE THE PART WAS READY I WOULD HAVE TO PAY FOR IT MYSELF. I'M FEARFUL OF THIS PROBLEM. PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE WOULD DECELERATE INDEPENDENTLY AND THE ENGINE STALLED. THE CONTACT MENTIONED THAT ON THE KEY RING WAS ONLY THE KEY TO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... UPDATED 06-02-15 *BF THE CONSUMER STATED UP TO 5/11/15 THE VEHICLE STILL HAD NOT BEEN REPAIRED. THE PARTS WERE STILL UNAVAILABLE. UPDATED 7/2/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05/19/15*BF THE CONSUMER STATED AS OF MAY 5, 2015 THE PART NECESSARY TO REPAIR THE VEHICLE HAD NOT BECOME UNAVAILABLE. UPDATED 7/6/2015 *JS

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY.THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE FAILURE RECURRED TWICE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,200.