2009 CHRYSLER TOWN AND COUNTRY Complaints

THE CLOCK SPRING THAT SUPPLIES POWER TO THE AIR BAG IS DEFAULT. I AM CONCERNED MY AIRBAG WILL NOT DEPLOY. MY EXTENDED WARRANTY COMPANY DOES NOT COVER THIS PART. *TR

MY MECHANIC DIAGNOSED A FAULTY ANGLE CENSOR. I WAS TOLD THIS RUNS THE AIRBAG. MY EXTENDED WARRANTY COMPANY WILL NOT PAY TO REPLACE IT (AS IT IS NOT A COVERED PART). I AM REPORTING THIS TO TREND THE PROBLEM. MAYBE OTHER VEHICLES OF THIS TYPE HAVE HAD THE SAME ISSUE. I AM CONCERNED FOR SAFETY AND THAT MY AIRBAG MAY NOT DEPLOY. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THEY WERE CONCERNED FOR THEIR SAFETY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 3/31/15*CN

I RECEIVED A RECALL FOR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), RECALL L125. I HAVE CALLED MY DEALER NUMEROUS TIME AND THEY KEEP TELLING ME THAT THE PART HAS BEEN ON BACK ORDER AND NOT CREATED YET FOR THIS RECALL FOR MY MAKE AND MODEL. I CALLED CHRYSLER GROUP RECALL ASSISTANCE AND THEY CANNOT TELL ME WHEN THE PART WILL BE AVAILABLE. I HAVE HAD ISSUES WITH THIS CAR STOPPING IN THE MIDDLE OF THE ROAD, ESPECIALLY IN ROUGH ROADS, OVER RR TRACKS, ETC BECAUSE THE KEY MOVES TO THE ACCESSORY MODE FROM THE ON POSITION. I'VE DEALT WITH THIS "STALLING" ISSUE WITH THIS CAR FOR OVER A YEAR, HAVE EVEN TAKEN IT INTO THE DEALER AND SPENT "HUNDREDS" ON "TUNING IT UP AND THEY KEEP TELLING ME TO BRING IT IN AGAIN AND LET THEM "LOOK" AT IT, YET THEY KEEP TELLING ME THE PART IS NOT AVAILABLE. WHY IS THIS PART NOT AVAILABLE? I KNOW OTHER FAMILY MEMBERS WITH OTHER TYPES OF CARS HAVE HAD THEIRS REPLACED LONG AGO. WHAT RECOURSE DO I HAVE! *JS

2009 CHRYSLER TOWN & COUNTRY. CONSUMER STATES CAR BEEN HAVING MECHANICAL PROBLEM SINCE IT WAS PURCHASED. *TA THE CONSUMER STATED THE ENGINE WOULD REV FOR NO REASON. THE VEHICLE BEGAN TO STALL FROM THE VERY BEGINNING. THE DEALER COULD NEVER FIND ANYTHING WRONG. THE BATTERY AND ALTERNATOR WERE REPLACED, DUE TO THE VEHICLE STALLING SEVERAL TIMES A DAY. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE VEHICLE. *JB

WHILE DRIVING DOWN THE ROAD, WHEN YOU TURN THE WHEEL, THE CAR SHUTS OFF BUT ALL ACCESSORIES STAY ON AND YOUR FIRST CLUE THAT THERE IS A PROBLEM IS THAT YOU SUDDENLY HAVE NO POWER STEERING. IF YOU QUICKLY PUT THE CAR IN NEUTRAL AND RESTART, EVERYTHING INCLUDING THE POWER STEERING COMES BACK ON. IT HAS HAPPENED TO US 5 TIMES AND THE LAST TIME, I WAS GOING AROUND A SHARP CURVE AND ALMOST WENT OFF THE ROAD. THE CAR IS NOT SAFE!! THE DEALERSHIP SAYS IT IS AN L-25 RECALL AND THERE ARE NO PARTS. THE CHRYSLER WEB SITE SAYS THERE ARE PARTS BUT WHEN YOU CALL THEM, NO ONE ANSWERS THE PHONE. DEALERSHIP IS NOT OFFERING ANY SOLUTIONS. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE IN OCT 2014 ABOUT THE FOBIK ON OUR T&C. THE DEALER DID NOT HAVE THE REPAIR PARTS AT THAT TIME. I HAVE CALLED THE DEALER (TRISTAR INDIANA, 404 NORTH 4TH ST, INDIANA, PA 15701) SEVERAL TIMES OVER THE INTERVENING MONTHS AND THEY STILL SAID THEY DID NOT HAVE THE PARTS. I CALLED TODAY (2/2/2015) AND STILL NO PARTS. I AM REQUESTING SOME INTERVENTION SO THAT THIS REPAIR IS MADE NOW. *TR