2010 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SHUT OFF. THE VEHICLE WAS PULLED OVER AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION KEY NEEDED TO BE REPLACED. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE WAS STATIONARY (PARKED), ENGINE RUNNING, AIR CONDITIONING ON, NO ONE IN DRIVER. SEAT, OCCUPIED BY SEAT BELTED ADULT PASSENGER WITH ARM RESTS DOWN, FOR ABOUT 10 MINUTES. VEHICLE WAS PARKED IN A PRIVATE PARKING LOT WITH A SLIGHT INCLINE, SLOPING DOWN TO & PERPENDICULAR TO ROADWAY. PASSENGER REACHED OVER & SHUT OFF THE IGNITION & THE VEHICLE IMMEDIATELY BEGAN TO ROLL BACKWARDS TOWARDS ROADWAY APPROXIMATELY 30 FEET BEHIND. ROADWAY IS A 2 LANE HEAVILY TRAVELED HIGHWAY WITH TYPICAL SPEEDS OF 60 MPH, POSTED SPEED OF 50 MPH. PASSENGER WAS FACING EMINENT DEATH & MAYHEM. PASSENGER QUICKLY PUSHED THE SHIFTER BUT IT COULD MOVE NO HIGHER, & THEN GRABBED STEERING WHEEL (POWER STEERING, NO POWER) TURNING IT. THIS CAUSED THE VEHICLE TO TURN, AVOIDING ENTERING THE ROADWAY, & STRIKING AN UNOCCUPIED STATIONARY (PARKED) VEHICLE; COMING TO A STOP. THE PASSENGER BELIEVES THAT THE VEHICLE SHOULD NOT HAVE ROLLED BACKWARDS OR IN ANY OTHER DIRECTION WHEN THE IGNITION WAS SWITCHED OFF.

I WAS DRIVING AT NIGHT AND NOTICED THE HEADLIGHT SWITCH WAS VERY HOT I ALSO NOTICED THE HEADLIGHT SWITCH WAS NO LONGER LIT SO IT WAS HARD TO TELL WHAT SETTING IT WAS ON. A FEW DAYS LATTER THE HEADLIGHT SWITCH WAS ON BUT THE HEADLIGHTS WERE FLICKERING AND THE SWITCH WAS ONCE AGAIN RED HOT. I CALLED CHRYSLER LOCAL SERVICE DEPARTMENT THEY SAID SURE COME ON IN AND WE WILL HAVE A LOOK SO I DID WHEN I GOT TO THE SHOP THEY SAID WE NEED YOU TO BE AWARE OF A DIAGNOSTIC FEE $125.00 WHAT THE HELL IS THIS I ASKED I TOLD THEM IT'S STILL FAIRLY NEW MINT CONDITION AND I TOLD YOU THE PROBLEM THEY SAID WE WILL NOT LOOK AT IT UNLESS YOU SIGN THAT YOU AGREE TO A DIAGNOSTIC FEE. THIS IS RAPE, YET ANOTHER CHRYSLER DEFECT THIS FAULTY PART CAN CAUSE A FIRE AND IS A HAZARD AND A VIOLATION. AFTER LEAVING THE SERVICE DEPARTMENT I HEADED OVER TO AUTO ZONE THEY HAD THE REPLACEMENT AND EVEN OFFER A LIFETIME WARRANTY FOR THIS REPLACEMENT HEADLIGHT SWITCH SO WITH TAX AND ALL I SPENT $65.00 AND REPLACED THE PART AND IT'S BEEN 4 MONTHS NOW WITH NO PROBLEMS I DID KEEP THE OLD FAULTY PART JUST IN CASE. SO I AM HERE TO TELL THE NHTSA AND ANYONE READING THIS REPLACE THIS PART BEFORE YOU DIE IN A CAR FIRE ANS SAVE MONEY DOING IT AND AS A BONUS AUTO ZONE HAS A LIFETIME WARRANTY.

TL* THE CONTACT OWNED A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, A CHILD WAS ABLE TO PLACE THE VEHICLE IN GEAR WITHOUT THE KEY IN THE IGNITION. THE VEHICLE ROLLED DOWNHILL AND CRASHED INTO A TREE. THE VEHICLE WAS DESTROYED AND TOWED. THE PASSENGERS IN THE VEHICLE SUSTAINED A SPRAINED KNEE AND ANKLE, AND A BRUISED STERNUM. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. ..UPDATED 01/04/17 *BF

WIRELESS IGNITION NODE (WIN), HAVE MADE NUMEROUS ATTEMPTS TO HAVE THIS FIXED BY OUR LOCAL DEALER, BUT TO NO AVAIL. 1ST MADE APPOINTMENT, WENT TO SAID APP. BUT HAD WRONG PART, SO THEY HAD TO ORDER PART, SEVERAL WEEKS LATER AND SEVERAL CALLS LATER, STILL NO PART AVAILABLE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED FOR OVER TWO YEARS WHILE WAITING FOR THE DEALER TO SUPPLY THE PARTS FOR THE RECALL REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 09/28/16*LJ

THIS IS THE 2ND TIME I HAVE HAD A TIRE PRESSURE SENSOR BEAK INSIDE TIRE CAUSING THE TIRE TO GO FLAT AS WELL AS HAVING A FIRE ON THE INSIDE DUE TO THE FRICTION. (LAST TIME WAS IN 2014). I DID KEEP THE TIRE WITH BURN SPOTS AS WELL AS THE TIRE SENSOR FROM FIRESTONE. I WAS LUCKY THAT I WAS ON AN OFF RAMP WHEN THIS HAPPENS ONE NOT GOING 70 MPH ON THE THRU WAY (I75). LAST TIME MY DEALER (CHRYSLER JEEP DODGE IN BRANDON FL) DID REPLACE A SENSOR AS WELL AS THE TIRE. (OCTOBER, 2014 / A WEEK AFTER PURCHASING THIS CAR). MANY MECHANICS STATE THEY NEVER SEEN THIS PROBLEM; HOWEVER, I HAVE EXPERIENCED THIS TWICE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

MY FAMILY PURCHASED A 2010 CHRYSLER TOWN AND COUNTRY IN NOVEMBER 2014. THE VEHICLE SEEMED TO DRIVE NORMALLY UNTIL SOMETIME AT THE BEGINNING OF 2015 (I CAN ALWAYS GET EXACT DATES OF SERVICE) WHEN IT BEGAN TO STALL WHILE DRIVING. THE STALLING TYPICALLY HAPPENS AT LOW SPEEDS ' LESS THAN 35 MPH. IT HAS STALLED ONCE IN A 40 MPH ZONE, BUT MORE OFTEN THAN NOT IT HAPPENS ON A RESIDENTIAL STREET WITH A SPEED LIMIT OF 25 MPH OR LESS. AS THE VEHICLE STALLS, THE TRACTION CONTROL LIGHT FLASHES AND THE POWER STEERING GOES OUT. THE CAR BECOMES UNMANAGEABLE, AND THE ONLY OPTION FOR THE DRIVER IS TO ATTEMPT TO PULL OVER, COME TO A COMPLETE STOP, PLACE THE VEHICLE IN PARK, AND RESTART. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP A FEW TIMES AND ONCE TO AN AUTO REPAIR BUSINESS UNAFFILIATED WITH CHRYSLER. NONE OF THE TECHNICIANS WHO HAVE SEEN THE CAR CAN DIAGNOSE THE ISSUE. THEY HAVE TRIED TO REMEDY THE PROBLEM, BUT THE REPAIRS THAT WERE MADE WERE ONLY GUESSES AND DID NOT FIX THE VEHICLE. WE HAVE ANOTHER APPOINTMENT WITH CHARLIE'S ON AUGUST 1. THIS WAS THE EARLIEST 'ONE OF THEIR BEST TECHNICIANS' COULD SEE US. DURING THIS TIME WE HAVE ALSO CONTACTED THE CHRYSLER, THE MANUFACTURER, TO SEEK GUIDANCE. THEY ARE NOT ABLE TO PROVIDE ANY OTHER THAN TO TELL US TO REACH OUT TO THE ATTORNEY GENERAL. ADDITIONALLY, SEVERAL WEBSITES\FORUMS DISCUSS THIS EXACT PROBLEM. IT IS NOT AN ISOLATED INCIDENT. HERE ARE A FEW EXAMPLES: HTTP://WWW.CHRYSLERPROBLEMS.COM/TRENDS/ HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2010/ENGINE/ENGINE_STALLS_SHUTS_DOWN_WHILE_DRIVING.SHTML HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2011/CHRYSLER/TOWN+AND+COUNTRY/ELECTRICAL+SYSTEM