2010 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE CRASH; HOWEVER, THERE WAS A CHILD IN THE REAR DRIVER'S SIDE SEAT WHO WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

ESP WARNING LIGHT CONTINUES TO COME ON WHILE THE VEHICLE IS IN MOTION. HAVE TAKEN VEHICLE FOR REPAIR MULTIPLE TIMES AND IT STILL COMES ON.

SHUTS OFF WHILE DRIVING GIVING NO WARNING AND THE STEERING WHEEL LOCKS UP MAKING IT DIFFICULT TO STOP AND CONTROL THE VEHICLE.

TIPM MODULE FAILURE. KNOWN ISSUE WITH THIS AND OTHER CHRYSLER VEHICLES. THIS IS THE SINGULAR PART WHICH CONTROLS THE ENTIRE VEHICLE. WHEN I CALLED CHRYSLER TO SEE WHAT THEY WOULD DO TO HELP, THEY GOT THE PART EXPEDITED FOR DELIVERY, BUT OFFERED NOTHING ELSE TO ASSIST: NO HELP WITH THE RENTAL CAR, NO PRICE REDUCTION ON THE PART OR THE LABOR TO REPAIR VEHICLE FOR A KNOWN REPAIR ISSUE. THIS WAS MY FIRST AND MY LAST CHRYSLER PRODUCT PURCHASE, AND I WILL MAKE SURE I TELL AS MANY PEOPLE AS I CAN ABOUT HOW MUCH CHRYSLER CARES ABOUT CUSTOMER SERVICE, CUSTOMER SATISFACTION AND STANDING BEHIND THEIR KNOWN DEFECTIVE PRODUCT!!

THE IGNITION SWITCH MOVED, DURING REGULAR DRIVING ON CITY STREETS OVER SPEED BUMPS, SUDDENLY OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE CHRYSLER SERVICE GUYS SUGGESTED TO REMOVE ALL ITEMS FROM THEIR KEY RINGS, LEAVING ONLY THE IGNITION KEY - AS A PERMANENT REMEDY. THE CAR WAS MADE(MDH) 092208 2010 - 9/22/2010 AT 8 AM - AFTER JUNE 2010

I STARTED RECEIVING RECALL NOTICES IN MAY OF 2015 FOR MY VEHICLE. THE RECALL NOTICE IS R03/NHTSA 14V-373 INVOLVING THE IGNITION KEY. EVERY TIME I CALL THE DEALER, ZIEGLER CHRYSLER DODGE IN DOWNERS GROVE ILLINOIS, THEY TELL ME THAT THEY ARE WAITING ON THE PARTS, THAT I AM ON THE LIST AND THAT THEY WILL CALL ME AS SOON AS THEY RECEIVE THE PARTS. AFTER A YEAR OF WAITING I AM FRUSTRATED. I THINK THAT IF THERE IS A SAFETY RECALL, THEN THERE SHOULD BE PRESSURE ON THE MANUFACTURE AND DEALERS TO RECTIFY THE PROBLEM. THANK YOU

ENGINE WARNING LIGHT KEEPS COMING ON. INJECTOR MISFIRE, HARNESS KEEPS SHORTING OUT BECAUSE IT IS TO CLOSE TO THE MANIFOLD AND THE INSULATION KEEPS BURNING OFF. THIS CAUSES THE WARNING LIGHT TO COME ON STATING TO STOP DRIVING IMMEDIATELY AND GET SERVICE. THIS HAS CAUSED CHRONIC REPLACEMENT OF WIRING AND INJECTOR PARTS HAPPENED MULTIPLE TIMES. STARTED IN MARCH 2016 ,AGAIN IN MAY AND NOW JUNE OMPARTS USED TO REPLACE. I CANT AFFORD TO KEEP DOING THIS, RECAL SHOULD BE DONE TO FIX CHRONIC PROBLEM.

THE ENGINE STOPS AS IF YOU TURNED THE ENGINE OFF WHEN IN MOTION. IT CAN BE RESTATED ONCE YOU PUT IT INTO THE PARK OR NUTERAL. THIS CAN CAUSE A MAJOR ISSUE ON THE HIGHWAYS.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF WHEN DRIVING OVER A BUMP IN THE ROAD OR UNEVEN PAVEMENT. WHEN ATTEMPTING TO START THE VEHICLE, THE IGNITION WOULD MALFUNCTION AND, AFTER TURNING THE KEY, THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.