2008 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE DOORS FAILED TO UNLOCK OR LOCK ELECTRONICALLY. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST AS NUMBER 65TH AND MONTHS LATER NUMBER 35TH ON THE LIST. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING MY VEHICLE IS SUBJECT TO CUT OFF AT ANYTIME IN TRAFFIC, ON THE HIGHWAY, MAKING A TURN IT IS VERY SCARY WITH MY GRAND KIDS IN THE VEHICLE. OR ANY PASSENGERS RECENTLY. I HAVE PROBLEMS GETTING IT TO START WITH OUT WIGGLING THE KEY. IT WILL ALSO NOT LOCK OR UNLOCK MY DOORS AND TRUNK THEY ARE POWERED. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP THREE TIMES ALREADY AND EACH TIME THEY SAY THAT THEY ARE SORRY BUT THE PARTS ARE ON ORDER HOW LONG DOES IT TAKE TO ORDER PARTS FOR MY CAR ITS BEEN A YEAR AND HALF WITH NO RESULTS. DO I HAVE TO GET KILLED FIRST BEFORE CHRYSLER FIXES THIS PROBLEM IT IS A RECALL # R03 AND #11V-139 AND I'M GETTING FEED UP . I GUESS IF I'M WILLING TO PAY FOR THIS REPAIR THEN IT WILL GET FIXED !!!!!!!

SINCE RECEIVING THE RECALL NOTICE IN JUNE 2015, I HAVE BEEN UNSUCCESSFUL IN FINDING A CAR DEALERSHIP THAT CAN PRODUCE THE PARTS TO MAKE THE REPAIRS TO MAKE THIS VEHICLE SAFE. WITH THE AID OF THE FCA GROUP RECALL ASSISTANCE CENTER, I HAVE HAD TWO APPOINTMENTS MADE AND WAS ASSURED EACH TIME THE DEALER WOULD HAVE THE PART IN STOCK. AFTER REGISTERING WITH THE LOCAL SERVICE DEPARTMENTS ON THE DAY OF MY APPOINTMENT, EACH ONE CAME BACK AND DENIED TO PERFORM THE REQUIRED CORRECTIVE WORK CITING THEY DID NOT HAVE THE PART IN STOCK. THIS IS VERY FRUSTRATING AND A WASTE OF MY TIME. IF CHRYSLER VALUES THEIR CUSTOMERS, WHY CAN'T THEY HAVE THE PARTS READILY AVAILABLE? THIS IS A CATASTROPHE WAITING TO HAPPEN. AND WHO WILL BE RESPONSIBLE WHEN AN ACCIDENT OCCURS DUE TO THE VEHICLE JUST STOPPING DUE TO THE DEFECTIVE PARTS? THIS APPEARS TO BE MORE RUN AROUND BY CORPORATE AMERICA WITH NO END IN SIGHT. ADDITIONALLY, AFTER READING A NUMBER OF THE COMPLAINTS, THE NHTSA DOESN'T APPEAR TO HAVE ENOUGH CLOUT TO FORCE THE MANUFACTURERS TO PERFORM THE CORRECTIVE WORK WITHIN A CERTAIN REASONABLE TIME FRAME. VERY DISAPPOINTING TO SEE ALL THE IN ACTION AT THE EXPENSE OF THE CONSUMER. WHAT ELSE CAN BE DONE TO FORCE RESOLUTION TO THIS VERY SERIOUS RECALL ISSUE? AS A SIDE NOTE, ONE OF THE CAR DEALERS LAYS THE BLAME FOR LACK OF PARTS SQUARELY ON CHRYSLER. HE STATED THAT CHRYSLER WILL ONLY SHIP ONE REPAIR KIT TO A DEALER AT A TIME. THE DEALER IS REQUIRED TO RETURN THE DEFECTIVE UNIT BEFORE CHRYSLER WILL SEND THEM A SECOND UNIT. IS IT ANY WONDER THIS WILL TAKE YEARS TO HAVE ALL THE VEHICLES REPAIRED. I AGAIN REITERATE, IS THIS ANYWAY TO MAINTAIN A CUSTOMER BASE?

I RECEIVED A RECALL NOTICE ABOUT THE WIRELESS IGNITION NODE (WIN) AND PROBLEM WITH THE FOBIK. I HAVE CONTACT LOCAL DEALERS AND THEY DO NOT HAVE THE PART AND IT IS ON BACK-ORDER AND UNKNOWN WHEN IT WILL BE IN. THIS HAS BEEN THE CASE FOR SEVERAL MONTHS AND THIS IS A VERY DANGEROUS SITUATION AND LEAVING US WITH LITTLE OPTIONS.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND HAD TO BE REPLACED TWICE DUE TO THE RECURRING FAILURE. THE DEALER WAS NOT ABLE TO SUPPLY THE PART FOR AN EXTENDED PERIOD OF TIME WHICH CAUSED THE CONTACT TO HAVE TO GET AN INDEPENDENT MECHANIC TO REPAIR THE VEHICLE. THE CONTACT LATER RECEIVED ADDITIONAL NOTICES FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM), BUT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE HAZARD WARNING LIGHT ILLUMINATED INDEPENDENTLY WHEN THE REAR DRIVER OR PASSENGER SIDE DOOR WAS OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.