2009 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE BOTH THE DELAY AND THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.

WHILE DRIVING AT APPROXIMATELY 45 MILES PER HOUR THE VEHICLE ENGINE SHUT OFF RESULTING IN LOSS OF POWER STEERING AND BRAKING. I WAS ABLE TO MANEUVER THE VAN TO THE SIDE OF THE ROAD. THE CAR RESTARTED AND THIS ISSUE HAS OCCURRED ON 6 MORE OCCASION SINCE THIS INCIDENT. THERE IS A SAFETY RECALL ON THE VEHICLE HOWEVER CHRYSLER DOES NOT HAVE THE PART AVAILABLE TO FIX THE PROBLEM. THE CHRYSLER DEALER HAS SEEN THE CAR AND DETERMINED THAT THE RECALL IS THE ISSUE AFFECTING THE ENGINE SHUT OFF. THERE IS A SIGNIFICANT SAFETY ISSUE WITH THIS CAR AND CHRYSLER REFUSES TO OFFER ANY OTHER ALTERNATIVE THAN TO TELL THE CUSTOMER TO DRIVE THE CAR EVEN THOUGH INJURY OR DEATH VIA AN ACCIDENT IS A SIGNIFICANT CONCERN. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/14*LJ UPDATED 5/28/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE RECALL REPAIR PART WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT UPDATED OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 6/2/2015 *JS

WE NOTICE THE PROBLEM OF ENGINE STALLS OCT 11 2014, NOV 14 AND NOV 16, 2014. WAS DRIVING ON HIGHWAY SUDDENLY THE TIRE TRACTION LIGHT CAME ON, POWER STEERING BECAME HARD TO MOVE AND COULD NOT ACCELERATE.I TURNED OFF THE UNIT AND TURNED ON AGAIN NO PROBLEM. I TOOK THE VAN TO THE CHRYSLER DEALER. THEY FOUND ENGINE STALLS ERROR BUT ARE NOT SURE WHAT CAUSED IT. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE HELI-COIL HOSE WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I RECEIVED A RECALL FOR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK). RECALL L25. I HAVE CALLED MY DEALER AND THEY HAVE TOLD ME FOR A FEW MONTHS NOW THAT THE PART IS ON BACK ORDER. I CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403 AND THEY CANNOT TELL ME WHEN THIS PART IS GOING TO BE AVAILABLE . I HAVE HAD ISSUES WITH THIS CAR STOPPING IN THE MIDDLE OF THE ROAD, ESPECIALLY IN ROUGH TERRAIN, OVER RAILROAD TRACKS, ETC. BECAUSE THE KEY MOVES TO THE ACCESSORY MODE FROM THE ON POSITION ON ITS OWN. I AM FEARFUL TO BE READ ENDED WHEN THIS HAPPENS. I'VE HAD THIS ISSUE WITH THE CAR FOR ABOUT A YEAR FOR WHAT I THOUGHT WAS "STALLING" BUT NOW REALIZE IT IS THE FOBIK CAUSING THIS. CHRYSLER DEALER TELLS ME THEY GET DAILY CALLS REGARDING NOT HAVING THIS PART AVAILABLE. WHAT RECOURSE DO I HAVE TO GET THIS RECALL TAKEN CARE OF? *TR

I CAME TO A STOP SIGN AND THE VEHICLE SHUT OFF (AS IF THE KEY HAD BEEN TURNED TO THE ACCESSORY POSITION). AFTER TAKING IT TO THE DEALERSHIP, THEY INFORMED ME THAT IT WAS AFFECTED BY THE L25/NHTSA 14V-373 RECALL. THIS CAN CAUSE THEN ENGINE TO STOP AT ANY POINT IN TIME (INCLUDING DRIVING WHILE ON A HIGHWAY). THIS IS NOT A CONDITION WHERE THE MINVAN SHOULD BE DRIVEN. IF THIS WERE TO HAPPEN ON A HIGHWAY THE RESULTS COULD BE DEADLY (THE ENGINE SHUTS OFF AND THE SUDDEN LACK OF STEERING AND BRAKES PLUS THE AIRBAGS DEACTIVATING). I HAVE BEEN TOLD THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS AND THAT I SHOULD DRIVE IT HOME. THIS IS INCREDIBLY UNSAFE AND I CAN'T BELIEVE THAT THIS IS ALLOWED TO HAPPEN. THE RECALL HAS BEEN OUT SINCE JUNE OF THIS YEAR AND I'M BEING TOLD THAT THERE IS NO ETA ON WHEN THE PARTS WILL BE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.