2009 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS WITH VEHICLE. *TGW THE CONSUMER EXPERIENCED ONGOING PROBLEMS WITH THE RADIO/DVD/ THE CONSUMER MADE SEVERAL TRIPS TO THE DEALER, WHERE THEY SUGGESTED A NEW BATTERY. HOWEVER, THE NEW BATTERY DID NOT RECTIFY THE PROBLEM. ALSO, THE DRIVER SIDE WINDOW, AS WELL AS THE IGNITION WOULD STICK AT TIMES. THE DEALER LUBRICATED THE WINDOW. HOWEVER, THE PROBLEM CONTINUED.*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HAD RESTARTED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER STATED THAT THE THEY RECEIVED THE PARTS BUT HAD TO SEND THEM BACK SINCE THEY RECALLED BY THE MANUFACTURER. THE DEALER WAS UNCERTAIN WHEN THEY COULD SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE INTERMITTENTLY. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE INITIAL FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ON 10/13/2014, HIGHWAY DRIVING, USED TURN SIGNAL TO PASS ANOTHER VEHICLE, WHEN RETURNING TO ORIGINAL LANE AND TURNING OFF TURN SIGNAL, THE TURN SIGNAL STARTED BLINKING THE OPPOSITE WAY, THINKING I HAD MISSED THE NEUTRAL POSITION TRIED AGAIN, STARTED BLINKING THE OPPOSITE WAY. THIS WENT ON FOR AT LEAST 2 MINUTES THEN FINALLY STOPPED. ON 10/28/2014, STARTED VEHICLE IN DRIVEWAY AND ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS, THE RADIO DISPLAY WAS BLANK LIKE IT WAS OFF, BUT THERE WAS SOUND (RADIO DISPLAY HAS BEEN ONGOING ISSUE SINCE WE PURCHASED VEHICLE IN 2012). TURNED VEHICLE OFF AND TRIED TO RESTART WITH SAME ISSUE. TURNED OFF AND LET SIT FOR SEVERAL MINUTES AND CONDITION WENT AWAY. NEXT INCIDENT WAS ON 10/31/2014. WAS IDLING IN A PARKING SPOT AND THE WINDSHIELD WIPERS TURNED ON ALONG WITH THE SECURITY LIGHT IN THE DASH. THIS STOPPED WITHIN 30 SECONDS. THEN WHILE DRIVING ABOUT 15 MINUTES LATER ABOUT 25MPH, ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS AND LIGHTS INSIDE OF THE VAN. PULLED OVER TO SIDE OF ROAD AND TURNED OFF VEHICLE FOR A FEW MINUTES AND RESTARTED WITH NO ISSUES. *TR

SAFETY RECALL L25 WIRELESS IGNITION NODE MODULE DETENTS. I HAVE BEEN WAITING ON REPAIR PART FOR SOME TIME. MY DEALER DOES NOT HAVE IT IN STOCK AND WE ARE BEING TOLD THAT CHRYSLER WILL ONLY PERMIT DEALERS TO ORDER 5 PARTS A TIME. I NEVER KNOW WHEN MY CAR WILL START OR NOT. ITS UNACCEPTABLE THAT THEIR ARE NOT ENOUGH PARTS TO REPAIR THESE VEHICLES. I MADE AN APPT WITH MY CHRYSLER DEALER ONLY TO ARRIVE AND TOLD THEY DID NOT HAVE THE PART. *TR

CHRYSLER REFUSES TO PAY FOR 2009 TOWN & COUNTRY IGNITION SWITCH REPAIR: SINCE THE SUMMER OF 2013 THE KEY WOULD OCCASIONALLY SPRING BACK TO ACCESSORY WHEN STARTING THE CAR. IN THE SPRING OF 2014 THERE WERE TWO OCCASIONS WHEN THE SWITCH TURNED TO ACCESSORY - STALLING THE ENGINE - WHILE DRIVING. I CONTACTED CHRYSLER ([XXX]) ON 7/18/14 AND WAS TOLD THAT MY VIN NUMBER WAS NOT AMONG THOSE RECALLED - BUT IF I HAD IT REPAIRED CHRYSLER WOULD REIMBURSE ME IF/WHEN MY VEHICLE WAS RECALLED. AFTER RECEIVING THE RECALL NOTICE AND FILING THE REQUESTED DOCUMENTATION [XXX] (FROM CHRYSLER) FOR SOME UNINTELLIGIBLE REASON COULD NOT REIMBURSEMENT AT THIS TIME. ON 7/30/14 [XXX] SAID THAT CHRYSLER COULD NOT PAY FOR PREVIOUS REPAIRS UNTIL PARTS (DETENT RINGS?) AVAILABLE FOR THE REPAIRS. ON 10/10/14 [XXX] ([XXX]) SAID THAT I WILL RECEIVE A SECOND LETTER WHEN PARTS ARE AVAILABLE AND REIMBURSEMENTS DECISIONS WILL BE DECIDED THEN. REIMBURSEMENT SUPERVISOR MATT SAID REPAIR PROCEDURE IS UNKNOWN AT PRESENT (SEEMS UNLIKELY TO ME SINCE OTHER YEARS RECALLED LONG BEFORE 2009), SO NO REIMBURSEMENT UNTIL REPAIR TECHNIQUE KNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR