2010 CHRYSLER TOWN AND COUNTRY Complaints

FOLLOW UP TO COMPLAINTS# 10826063 DATED 02/14/2016 AND 10839895 DATED 3/4/2016 (2010 CHRYSLER T&C LIMITED W/4.0L ENGINE DIES UNPREDICTABLY WHILE UNDER WAY). OWNER CALLED CHRYSLER 800# AND WAS CONTACTED SOON AFTER BY REPRESENTATIVE FROM CHRYSLER CARE (CUSTOMER SERVICE). SHE CALLED AROUND AND FOUND DEALER IN OWNER'S PROXIMITY WHO HAD EXPERIENCE WITH PROBLEM AND MADE APPOINTMENT. TECHNICIAN FOUND NO FAULT CODES, BUT BASED ON HIS EXPERIENCE REPLACED EGR (EXHAUST GAS RECIRCULATION) VALVE WITH ONE OF NEWER AND BETTER DESIGN THAN WHAT CAME ORIGINALLY FROM THE FACTORY. NEW PART# 4593888-AA (VALVE E 140380) AND 5277928 (GASKET 140620). OWNER DROVE VEHICLE FOR 500 MILES WITH NO STALLING INCIDENTS, THEN WASHED, WAXED AND DETAILED IT INSIDE AND OUT TO LIKE NEW CONDITION. OWNER'S WIFE NOW AGAIN DRIVING VEHICLE WHICH NOW HAS 1,046 MILES SINCE REPAIR WITH NO FURTHER STALLING INCIDENTS TO DATE. VEHICLE APPEARS TO IDLE SMOOTHER AT STOP LIGHTS, TOO. (THE IDLING ISSUE WAS MINOR, BUT HAD BEEN WITH THE VEHICLE SINCE BRAND NEW). VEHICLE NOW HAS 64,900 MILES. OWNER WONDERS IF CHRYSLER EGR VALVES ON TOWN & COUNTRY ENGINES SHOULD BE RECALLED. THIS IS SUBMITTED FOR THE **POSSIBLE** BENEFIT OF MANY OTHERS WHO ARE EXPERIENCING UNEXPECTED STALLING ISSUES. OUR THANKS TO CHRYSLER CARE CUSTOMER SERVICE DEPARTMENT FOR THEIR HELP. KEEPING FINGERS CROSSED.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 81,000.

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE AT DEALERSHIP TO COMPLETE REAR VENT WINDOW RECALL NOTICE. *SMD THE CONSUMER HAD TO DRIVE OVER 30 MINUTES, TO ANOTHER DEALER TO GET THE RECALL COMPLETED. *JB

I BOUGHT MY 2010 TOWN AND COUNTRY IN JUNE 2015 SINCE HAVING IT THIS INCIDENT HAS HAPPENED ABOUT 4 OR 5 TIMES WHERE I AM DRIVING DOWN THE STREET GOING AROUND 20-30 MILES AN HR WHEN MY ESP LIGHT WILL COME ON AND MY BRAKES AND STEERING WHEEL LOCK UP AND THE VEHICLE STALLS UNTIL I TURN THE CAR OFF AND RESTART IT. THIS IS VERY FRUSTRATING AND SCARY WHEN I HAVE CHILDREN IN THE CAR.

AFTER GETTING HUNG UP IN TRAFFIC ON I-395 IN WASHINGTON D.C., THE ENGINE SHUT OFF WHEN I WAS GOING ABOUT 15 MPH. THERE WERE TONS OF PEOPLE BEHIND ME AND BY THE GRACE OF GOD WE DID NOT GET HIT. THIS CONTINUES TO HAPPEN. I HAVE HAD SEVERAL COMPONENTS REPLACED BUT THE PROBLEM STILL PERSISTS. I HAVE SEEN COMPLAINTS ABOUT THIS ISSUE ON SEVERAL WEBSITES WITH NO SOLUTION.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, IT WOULD GO TO THE FLOOR WITH A GRINDING SOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE AXLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V055000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,727.

THERE IS A SERVICE BULLETIN FOR THIS ISSUE I HAVE AS FAR AS THE SHIFT HARDNESS, AND THERE IS ANOTHER ONE FOR THE NOISE, FROM THE BEARING. POWER TRAIN:AUTOMATIC TRANSMISSION ' ODATE REPORTED OCTOBER 23, 2010 ONHTSA REFERENCE #10036864 OTSB REFERENCE #SB-21-008-10 DESCRIPTION: CHRYSLER/DODGE/JEEP: TRANSFER GEAR BEARING NOISE. A HIGH PITCH NOISE OR GROWL COMING FROM THE LEFT SIDE OF THE VEHICLE.. APPLIES TO VEHICLES EQUIPPED WITH 62TE AUTOMATIC TRANSMISSION (SALES CODE DG2) BUILT 1/1/10-7/28/10. *PE POWER TRAIN:AUTOMATIC TRANSMISSION DATE REPORTED:OCTOBER 23, 2010 NHTSA REFERENCE:#10036864 TSB REFERENCE:#SB-21-008-10 DESCRIPTION: CHRYSLER/DODGE/JEEP: TRANSFER GEAR BEARING NOISE. A HIGH PITCH NOISE OR GROWL COMING FROM THE LEFT SIDE OF THE VEHICLE.. APPLIES TO VEHICLES EQUIPPED WITH 62TE AUTOMATIC TRANSMISSION (SALES CODE DG2) BUILT 1/1/10-7/28/10. *PE WHEN THEY MANUFACTURE KNOWS THERE IS ISSUES WITH THEIR PRODUCT, AND WILL NOT DUE ANYTHING ABOUT IT, SOMEBODY ELSE NEEDS TO STEP UP AND FORCE THEM TO FIX IT. I HAVE BOTH ISSUES WITH MY TRANSMISSION, AND "I AM OUT OF WARRANTY" BY 9 MONTHS.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE HEAD LAMPS STOPPED WORKING AN EVENING. THEY TURNED ON AND OFF FOR AWHILE AND NOW THEY JUST TURN ON FOR 1 SECOND WHEN I SATRT THE CAR AND THEN GO OFF.

VEHICLE STALLS WHILE DRIVING. RADIO TURNS OFF WHILE DRIVING. UNINTENDED ACCELERATION. ONE OCCURRENCE OF NOT SHIFTING OUT OF 2ND GEAR. CLICKING NOISE HEARD FROM OUTSIDE OF VEHICLE WHEN OFF FOR EXTENDED PERIOD OF TIME.