2009 CHRYSLER TOWN AND COUNTRY Complaints

THE KEY FOBIK STUCK IN THE IGNITION ON SEVERAL OCCASIONS, TOOK IT TO THE DEALERSHIP FOR REPAIR "AND ASKED IF ANY RECALLS WERE OUT THERE FOR THIS VEHICLE AND WAS TOLD NO BY PETERSON STAMPEDE , NAMPA[XXX]208-475-3030" PAID FOR WIRELESS CONTROL MODULE AND NEW KEYS FOR A TOTAL OF $504.20 INVOICE #12637. THIS IS THE SECOND TIME THE KEY THING HAS HAD TO BE REPLACED, NOT HAPPY WITH THIS ELECTRICAL KEY. I AM [XXX] AS THEY ARE OLDER INDIVIDUALS IN THEIR 90'S AND CAN'T TAKE CARE OF THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED THREE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. IN ADDITION, THE FRONT DRIVER SEAT WOULD NOT REMAIN IN A SECURE POSITION AND CONSTANTLY MOVED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY VEHICLE HAS STALLED OUT TWICE. ONCE JUST AFTER STOPPING AT AN INTERSECTION AND ONCE WHEN TURNING IN MY DRIVEWAY. ON BOTH OCCASIONS, THE POWER STEERING WENT OUT AND I COULD NOT CONTROL THE DIRECTION OF THE VAN. THANKFULLY THE BRAKES DID NOT GO OUT. THIS IS VERY WORRISOME TO ME, ESPECIALLY IF IT COULD OCCUR AT HIGHER RATES OF SPEED. I DID TAKE IT IN TO A DEALER FOR THIS ISSUE, ALTHOUGH NOTHING WAS DONE FOR IT. CONSTANTLY WORRIED IT COULD HAPPEN AGAIN.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS ABLE TO BE RESTARTED. AN INDEPENDENT MECHANIC CLEANED THE THROTTLE BODY, BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 10/07/14*LJ THE VEHICLE WAS FIXED ON SEPTEMBER 8, 2014

I PURCHASED THIS 2009 NEW, AND WAS SURPRISED THE TIRES WERE ALMOST BALD NEAR 28000 MILES. I ALSO HAD FRONT BRAKES REPLACED FOR WARPED ROTORS. MY MECHANIC AT CHRYSLER INSISTED IT WAS "NORMAL WEAR" & INSULTED MY WIFE. WE NOW HAVE 80,000 MILES ON THE VAN & REPLACED THE ROTORS APPROXIMATELY EVERY YEAR- 5000 MILES OR LESS. I HAVE SPENT $2000 ON BRAKES (ROTORS AND PADS) NOT INCLUDING LABOR ! THE WARPED ROTORS HAVE AGAIN RETURNED & MY WIFE IS TERRIFIED TO DRIVE ON THE FREEWAY DUE TO THE SHAKING WHEN BRAKES APPLIED AT 55 MPH. I FEEL THIS IS A SAFETY ISSUE AS THE VEHICLE SHAKES VIOLENTLY AT 55 MPH AND BRAKING IS POOR. I HAVE READ SEVERAL HUNDRED BLOGS OF SIMILAR COMPLAINTS ON THE 2008-2010 T&C VANS. IT IS A DESIGN FLAW WHERE A PLASTIC PISTON IN THE CALIPER OVER HEATS. POOR CHINESE PARTS ARE USED. THIS IS A DANGEROUS CONDITION. I HAVE BEEN A FAITHFUL CHRYSLER OWNER SINCE 1975. WHERE'S THE RECALL ?? *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIRE WAS FLAT. THE CONTACT WAS UNABLE TO INFLATE THE TIRE SINCE THE VALVE STEM WENT INSIDE THE TIRE. THE INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE TIRE PRESSURE MONITORING SYSTEM AND THE VALVE STEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000...UPDATED 09-23-14 *BF THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. THE CONSUMER THEN TRADED THE VEHICLE ON SEPTEMBER 12, 2014. UPDATED 10/02/14

MY WIFE WAS LEAVING FROM A REMOTE WORK SITE. SHE COULDN'T START THE VEHICLE. I WENT TO CHECK IT OUT. ALL THE ELECTRICAL SEEMED TO WORK FINE. WE WOULD GET A SINGLE LOUD CLICK FROM THE STARTER. WE TOWED IT HOME. I WENT TO REPLACE THE STARTER AND FOUND THAT THE CONNECTOR FOR THE POWER WIRE FROM THE IGNITION SWITCH WAS MELTED AND BRITTLE. BELIEVING THE STARTER TO BE BAD, I REPLACED IT AND FIXED THE CONNECTOR TO THE STARTER. STILL HAD THE SAME LOUD CLICK. I TOOK THE OLD AND NEW STARTER TO O'REILLY AUTO PARTS AND HAD THEM TESTED. THE OLD STARTER DID COME BACK BAD. THE NEW STARTER WAS STILL GOOD. I ALSO HAD THEM TEST THE BATTERY AND THE ALTERNATOR. EVERYTHING CAME BACK GOOD. I TOOK EVERYTHING HOME. I HOOKED EVERYTHING BACK UP. STILL THE SAME RESPONSE. AFTER THE 25TH TIME OF TRYING TO START IT, WE BEGAN TO NO LONGER HAVE THE CLICKING NOISE. JUST SILENCE. THE VEHICLE WILL NOT START OR TURN OVER. IT IS A NO CRANK/NO START ISSUE. IT IS BELIEVED THAT WE HAVE A BAD IGNITION SWITCH OR BAD WIN. I CANNOT DO ANY MORE DIAGNOSING MYSELF NOR DO I HAVE THE FINANCIAL CAPACITY TO TAKE IT TO A DEALER TO HAVE INVESTIGATED. I HAVE EMAILED NICK CAPPA BUT AM NOT EXPECTING A POSITIVE RESPONSE AS THE DEALERSHIP CLAIMS THAT OUR PARTICULAR VAN IS NOT COVERED UNDER THE CURRENT RECALL, EVEN WITH THE RECALL EXPANSION. SO THE VAN WILL BE SITTING HERE WITH A NEW MOTOR(SEPARATE ISSUE) AT ONLY 53K. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VALVE STEMS ON THE TIRES WERE ALL FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. MAILED OUT CUSTOMER REQUEST 11/05/2014*LJ..UPDATED 11/06/14 *BF

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD START THEN IMMEDIATELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. MAILOUT CUSTOMER REQUEST 11/05/2014*LJ