2009 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WOULD SHAKE WHEN THE GEARS WERE SHIFTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE CURRENT MILEAGE WAS 66,000.

MY COMPLAINT TO DEALER ON 03/03/2014 WAS THE VEHICLE WHILE DRIVING IN CITY TRAFFIC HAD STALLED OUT TWICE IN THE PAST WEEK TO 10 DAYS. IT WOULD ALSO RUN VERY ROUGH / SLUGGISH FOR A SHORT PERIOD OF TIME. THE RESULTS FROM SUPERSTITION SPRINGS CHRYSLER DEALERSHIP ARE: "CEL WAS ON, ENGINE DIED TWICE, RUNS FINE NOW CHECKED VEHICLE, NO DTC'S ARE IN PCM AT THIS TIME. DROVE VEHICLE AND WAS UNABLE TO DUPLICATE STALLING. IT HAS STALLED OUT SEVERAL TIMES IN PAST 3 MONTHS, THE LAST TIME, YESTERDAY IT HAPPENED TO MY WIFE...THE NEXT TIME, SHE WILL CALL. *TR

WE WERE DRIVING ON A CITY STREET WHEN THE CAR LOST ALL POWER. IT WAS BROUGHT TO A HALT AFTER WE WERE ABLE TO STEER TO THE SIDE OUT OF THE WAY OF TRAFFIC. WHEN WE WERE ABLE TO RESTART THE ENGINE IT PERFORMED WITHOUT ADDITIONAL PROBLEMS UNTIL WE REACHED HOME. THE CAR ALSO PERFORMED EXACTLY AS IT DID ON DECEMBER 16 ,2013, ONJUNE 15, 20,14. *TR

WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS IS AN ISSUE SIMILAR TO THE GM ISSUE THAT HAS CAUSED SEVERAL DEATHS. I DON'T WANT MY FAMILY OR MYSELF TO BE THE NEXT VICTIM. PLEASE HELP! *TR

I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CAR IS IN PARK AS WELL. WHEN I GET TO MY DESTINATION, I AM FACED WITH HAVING TO EITHER LEAVE THE KEY IN THE IGNITION WITH POWER BEING DRAINED FROM THE BATTERY (SINCE THING ARE STILL ON)..OR CONTINUALLY DRIVING AROUND AND PARK, DRIVE AROUND AND PARK, UNTIL THE KEY WILL COME OUT. THIS IS AN ON GOING PROBLEM. I HAVE TAKEN IT TO MY MECHANIC HE GOOGLED AND FOUND OTHER TOWN AND COUNTRY MINI VANS HAVE BEEN REPORTED WITH THE SAME PROBLEM, INCLUDING SHUTTING OFF WHILE BEING DRIVEN GOING BACK AS FAR AS 15 YEARS! THERE IS CLEARLY A MANUFACTURE DEFECT WITH THE IGNITION. ON A SEPARATE OCCASION, MY PASSENGER SIDE AIR BAG OPENED WHILE I WAS DRIVING. I PUSHED IT BACK IN PLACE...BUT SINCE I HIT NOTING, I DON'T KNOW WHY IT OPENED UP TO BEGIN WITH. EXCEPT FOR AFTER READING ABOUT THE FAULTY GM IGNITION AND HOW IT AFFECTED THE AIR BAGS. NOW I HAVE NO IDEA IF THE AIR BAGS WILL WORK OR NOT WHEN NEEDED. I HAVE COMPLAINED TO CHRYSLER OPENLY AND REPEATEDLY ON THEIR TWITTER ACCOUNT AND THEIR FACEBOOK PAGE, THEY MESSAGED ME ONCE THROUGH FACEBOOK AND SAID THEY CLOSED MY COMPLAINT (BUT WITHOUT EVER HAVING SPOKEN TO ME). AND THEY ARE CONTINUING TO IGNORE ME. THE PROBLEMS I AM HAVING WITH MY IGNITION ARE THE VERY SAME PROBLEMS OWNERS OF THE RECENTLY RECALL DEFECTIVE GM IGNITIONS ARE HAVING. I HAVE NO DOUBT THE IGNITIONS ARE ONE IN THE SAME. I WANT THIS DEALT WITH WHILE IT IS FRESH IN THE MINDS OF PEOPLE WHO DEMANDED THE GM RECALL! I WANT SOMETHING DONE TODAY! I'M AFRAID OF MY OWN CAR! PS THE ENGINE LAGS AS WELL.. THE RPM'S DROP BELOW THE MPH RANDOMLY. *TR

WHILE DRIVING ON THE FREEWAY, GOING UPHILL AT ABOUT 55MPH, MY ENGINE SUDDENLY BEGAN REVVING AND THE VAN SPED UP, THEN, I WAS UNABLE TO GET IT TO ACCELERATE. I PUSHED THE GAS PEDAL, BUT IT WASN'T ENGAGING THE ENGINE. THE RPM'S WOULD GO UP, BUT THERE WAS NO AFFECT ON THE VAN SPEED. THE TERRAIN CHANGED, SO THEN I BEGAN GOING DOWNHILL AND I CONTINUED TRYING TO GET THE VAN TO ACCELERATE TO AVOID BEING REAR-ENDED. FINALLY, THE ENGINE ENGAGED AND I WAS ABLE TO SPEED UP. THIS HAPPENED ONE MORE TIME DURING THAT TRIP. IT HAS HAPPENED A COUPLE OF OTHER TIMES SINCE THEN, BRIEFLY, BUT YESTERDAY, IT HAPPENED, AND I AGAIN, WAS NEARLY REAR-ENDED, AND I HAD TO COAST INTO A PARKING LOT TO GET OUT OF THE WAY OF TRAFFIC. (THE "CHECK ENGINE" LIGHT HAS NEVER COME ON WHILE THIS WAS HAPPENING.) I WENT TO A MECHANIC WHO THEN TEST-DROVE THE VAN, BUT WAS "UNABLE TO DUPLICATE THE PROBLEM." I DROVE THE VAN HOME AND THE PROBLEM HAPPENED THROUGHOUT MY TRIP (SPEEDS RANGING FROM 30-45 MPH.) IT WASN'T UNTIL I FINALLY MADE IT HOME AND WAS PARKING THE VAN IN FRONT OF MY HOUSE THAT THE "CHECK ENGINE" LIGHT FINALLY CAME ON. I THEN TOOK THE VAN TO A LOCAL AUTO PARTS STORE THAT WILL RUN CODES AFTER THE ENGINE LIGHT COMES ON. IT GAVE A CODE FOR SEVERAL POSSIBLE CAUSES, WHICH INCLUDED ELECTRICAL ISSUES. UNFORTUNATELY, THE GUY CLEARED THE CODE, AND I AM NOT ABLE TO DRIVE THE VAN IN ORDER TO SEE IF THE ENGINE LIGHT WILL COME BACK ON. (HE DID, HOWEVER, WRITE DOWN WHAT THE CODE COULD BE AN INDICATION OF - 4 DIFFERENT ISSUES TO CHOOSE FROM.) THIS IS A VERY DANGEROUS ISSUE, AND I HAVE READ OF NUMEROUS OTHER COMPLAINTS SIMILAR TO THIS. PLEASE, LOOK INTO THIS MATTER AND DO A RECALL OF THESE VEHICLES BEFORE TRAGEDY STRIKES! *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000. THE CURRENT MILEAGE WAS 110,659.

THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR WITH THE SAME ISSUES AS ABOVE. THE VEHICLE HAS BEEN AT THE DEALER TWICE WITH NO SOLUTION AT THIS TIME. THERE IS A RECALL AFTER THE TIMEFRAME OF THIS VEHICLE MANUFACTURE FOR THE IGNITION MODULE 11V139000. IT WOULD SEEM THE RECALL NEEDS TO BE EXTENDED AS THERE ARE MORE ISSUES RELATED TO THE ENGINE STOPPING FOR MORE THAN JUST THE 2010 MODEL. *TR

I BOUGHT THE MINIVAN USED 11/2012 - 3/2013 BRAKES WERE ACTING UP GRINDING METAL TO METAL - HAD A FRIEND WHO DOES SHOP WORK LOOK AT THEM - ENDED UP REPLACING BOTH REAR CALIPERS, DRUMS AND BRAKES -JUNE 2013 STARTED DOING THE SAME THING - HAD SAME FRIEND LOOK AT THEM - PADS WERE GONE AFTER ONLY 3 MONTHS, HE REPLACED THEM AGAIN - THEY WERE SMOKING, HAD TO HAVE IT TOWED TO DEALERSHIP - THEY REFUSED TO DO ANYTHING AS I HAD AN UNLICENSED REPAIR DONE - SO I PAID AGAIN TO HAVE THEM REPLACE THE CALIPERS, ROTORS, DRUMS AND BRAKES IN REAR - MY CAR IS IN SHOP AGAIN TODAY FOR REAR CALIPERS, ROTORS AND BRAKES - IT'S 4/2014 - THIS IS A HUGE SAFETY ISSUE FOR REPEAT CONCERNS WITH BRAKES - DEALERSHIP IS UNABLE TO TELL ME WHY THIS KEEPS REPEATING - *TR

I HAVE A 2009 TOWN AND COUNTRY. APPROXIMATELY 2 YEARS AGO, MY WIFE AND 2 KIDS WERE STRANDED IN DETROIT DUE TO A BLOWOUT TIRE. THE TIRE BLEW DUE TO THE TIRE SENSOR BREAKING LOOSE. I TOOK THE T&C TO DISCOUNT TIRE AND WAS ADVISED THAT THEY SEE THIS ALL THE TIME WITH THESE SENSORS. IN FACT, THEY HAD T&C'S LINED UP IN THE PARKING LOT WITH THE SAME ISSUE. I DECIDED TO TAKE THE VEHICLE TO A LOCAL CHRYSLER DEALER, AND THEY ALSO STATED THAT THIS IS A KNOWN PROBLEM. I HAD THEM FIX THE TIRE/SENSOR. THE SALESMAN SOLD ME A TIRE AND WHEEL WARRANTY ON ALL THE TIRE FOR $160. THE SALESMAN STATED THAT IT WOULD COVER THE SENSORS. ON MARCH 3, 2014, I RECEIVED A LOW PRESSURE ALERT. I CHECKED THE TIRES AND NOTICED THAT THE 2 FRONT SENSORS ARE BROKE. IT IS A MATTER OF TIME UNTIL THEY BREAK OFF AND CAUSE 2 MORE TIRE BLOWOUTS. I THOUGHT I WOULD BE PROACTIVE AND CALL THE CHRYSLER DEALER AND SEE IF I CAN REPLACE THEM UNDER THE WARRANTY. THEY STATED TO ME THAT THEY ARE NOT COVERED. IT WAS STATED THAT IT IS ONLY COVERED IF THE TIRE IS A BLOWOUT/CAUSED BY HITTING POT HOLE. THE PERSON I SPOKE ON THE PHONE ALSO MENTIONED THAT VERY WELL KNOW PROBLEM OF THESE SENSORS AND THAT HE WISHES THAT CHRYSLER WOULD RECALL THEM. SO INSTEAD OF REPLACING THE 2 SENSORS NOW, I WOULD HAVE HAD TO WAIT UNTIL THE INEVITABLE OF 2 BLOWN TIRES BEFORE MY WARRANTY GOES INTO EFFECT? NO THANK YOU, I REPLACED THE SENSORS. MY CONCERN IS THIS FAULTY SENSORS. WHAT IF I DIDN'T CHECK MY TIRE STEMS, MY FAMILY WOULD HAVE BEEN AGAIN STRANDED ON THE ROAD, OR WORSE...BEEN INVOLVED IN AN ACCIDENT. THESE SENSORS NEED TO BE RECALLED! *TR