2010 CHRYSLER TOWN AND COUNTRY Complaints

Several weeks ago while driving at night the headlights suddenly went out creating a very dangerous situation. When I tried to turn the lights back on they blinked a couple of times and then remained off. Over the next several days the lights would come on sometimes and other times they would not. I changed the light switch but that did not help. I sent the TIPM in to a repair center but they have been unable to identify a problem with it.09

The headlights will go off and stay off unexpectedly while driving at night in the dark. Lights will not go back on for days. Then they will work for a random amount of time, then stop working again while driving in the dark again. You may examine this vehicle if you would like. I think that driving in the dark and the lights unexpectedly going off definitely puts my life and the lives of my family and other drivers at great risk. This problem has been confirmed at my local Firestone auto repair center. Neither the police or the manufacturer have inspected the vehicle yet. The tail lights, the dash lights, everything else works just fine. Neither the headlights or the brights will work. This has been going on for a few months. Why so long? The lights will work for weeks at a time, then unexpectedly shut off and stop working for days. Right now they are not working. I see from doing research on the internet that this seems to be a common problem with these vehicles, and I think that NTSB need to do something about it, like issuing a recall. This is a flawed design!

The contact owns a 2010 Chrysler Town & Country. The contact stated while driving at 20 MPH, the vehicle loss motive power and stalled without warning. The contact restarted the vehicle and drove to the residence. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacture was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at 30-40 MPH and making a turn, the accelerator pedal was depressed, and the vehicle inadvertently lost electrical power. There was no warning light illuminated. The contact stated that he shifted the gear shifter from neutral back to drive and was able to restart the vehicle to continue driving. The vehicle was taken to the dealer who diagnosed that an unknown computer module needed to be replaced. The contact stated that the computer module was replaced; however, the failure recurred while driving and the vehicle was taken back to the dealer. The dealer diagnosed that no issues were found. The contact stated that the vehicle was taken to a second dealer, Jim Browne Chrysler Jeep Dodge Ram of Dade City (12020 US-301, Dade City, FL 33525) who diagnosed that the ignition key had failed and needed to be replaced. The contact stated that the ignition key was replaced; however, the failure persisted. The contact stated that whenever the failure recurred, he would put the vehicle in neutral, then drive and attempt to restart the vehicle but the vehicle would only restart after he waited 10-15 minutes. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and a case was opened; however, the manufacturer closed the case after a while. The contact referenced NHTSA Campaign Numbers: 11V139000 (Electrical System) and 14V373000 (Electrical System, Air Bags). The vehicle was not diagnosed nor repaired. The approximate failure mileage was 135,000.

Keys (pod) get stuck in ignition cannot remove them and cannot shift out of park to remove them, the shifting piece won't move out of park but the car start but can't shift gears or remove the key pod.

Van will suddenly shut engine down resulting in loss of brakes, power steering and all other systems. Van must need to be restarted by turning key off and back to run position. Seems to happen at lower speeds and is an intermittent issue that can’t be duplicated on command. Is becoming more frequent. (3 times in 2 days most recently) Will stall in the middle of the road and unable to safely move over. Tractions control light will turn on.

Headlight switch was turned on and headlights came on then went off. Turned light switch off and then on again and the lights came on and then went out again. This happened about dark time and I was 30 minutes from home. Cannot trust vehicle to drive at night as this has happened several times as I test the switch at home. Contacted dealership and all they could tell me is there is not a recall on this issue. No warning lamps came on. Can only drive during daytime as I cannot trust lights.

Engine stops while driving. Has happened multiple times and is extremely dangerous. Have been told it is a bad TIPM which was recalled on other models, but not mine????

Steering Wheel Emblem and retainer. This emblem and retainer can become a flying object in the vehicle if the steering wheel air bag is deployed in a accident and cause injury to individuals within the vehicle. Dealership stated they don’t have the parts to fix this recall. No this recall is still open per Chrysler and has been open for awhile. I called a dealership and was advised they would just put tape over the emblem. Tape will not hold the emblem and retainer in place once the air bag deploys. “Tape” is not a good repair tactic.

The contact owns a 2010 Chrysler Town and Country. The contact stated while driving 70 mph, the steering wheel was difficult to turn and brakes would not function. The contact stated that the vehicle was shifted into neutral and restarted and the vehicle to regained functionality. The contact stated that the traction control warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 11V139000 (Electrical System) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 243,000.