2009 CHRYSLER TOWN AND COUNTRY Complaints
View complaints related to 2009 CHRYSLER TOWN AND COUNTRY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2009 CHRYSLER TOWN AND COUNTRY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CHRYSLER TOWN AND COUNTRY- KETTERING, OH
DRIVING ON A STATE ROUTE AT MIDNIGHT, THE LEFT FRONT TIRE JUST BLEW. WE GOT THE CAR OFF TO THE SIDE OF THE ROAD. LONG STORY SHORT, AN "ANGEL" STOPPED AND CHANGED THE TIRE. THIS IS THE SECOND TIME I WAS DRIVING THE VAN THAT A TIRE BLEW WHILE DRIVING. I WAS VERY LUCKY. BOTH TIMES I HAD TO BUY A NEW TIRE AND WAS TOLD IT WAS THE SENSOR VALVE ON THE TIRE HAD JUST CRACKED. I UNDERSTAND THAT THOSE HAVE BEEN REPLACED WITH RUBBER SO THAT DOESN'T HAPPEN AGAIN ON THE NEWER CARS. SHOULDN'T THIS BE RECALLED OR SOMETHING BECAUSE NOW I AM AFRAID THAT THE OTHER 2 TIRES MIGHT DO THE SAME. I AM 79 YEARS OLD AND I CANNOT AFFORD ANOTHER CAR BUT I ALSO CAN'T GO AROUND WORRYING EVERY TIME I DRIVE THE CAR. WHAT CAN BE DONE, IF ANYTHING. THANKS FOR LISTENING TO ME AND I HOPE YOU CAN HELP ME.
Source: NHTSA WEB SITE -
2009 CHRYSLER TOWN AND COUNTRY- FARGO, ND
THE VAN HAS A KNOWN ISSUE WITH ITS MAKER- CHRYSLER WHICH IS WITH MOTOR OF THE STOW-N-GO. THE BACK SEAT THE MOTOR DOES NOT WORK ON HALF OF THE SEAT MAKING THE SEAT LOOK "BENT" AND UNABLE TO BE USED.UPON FURTHER RESEARCH IT WAS DISCOVERED THAT THIS IS SOMETHING THAT THE MAKER IS AWARE OF AND MANY OF THE MOTORS GO OUT. THIS IS WHY IT'S A VERY HARD PART TO REPLACE COSTING ABOUT 4000 AS IT NEEDS TO BE MADE BRAND NEW.THE WARRANTY IS EXPIRED. THE FRUSTRATION IS THAT MOPAR (CHRYSLER) WILL NOT EVEN CONSIDER OFFERING ANY KIND OF ASSISTANCE WITH THIS ISSUE AS THE ABOVE MENTIONED WARRANTY EXPIRED. THIS, HOWEVER IS A KNOWN PROBLEM TO THEM. THEY ARE KEEPING QUIET ABOUT AS THEY CAN'T CALL IT A RECALL WHEN IT'S NOT CONSIDERED A "SAFETY" CONCERN. IT IS A SAFETY CONCERN AS IF MY CHILD CAN'T SIT IN THE SEAT. WE WERE TOLD THAT THE SEAT IS NOT SAFE TO SIT IN. SPOKE TO A SUPERVISOR AT MOPAR WHO DISMISSED ME PROMPTLY. WOULD NOT OFFER TO HELP WITH ANYTHING SINCE "THE VEHICLE HAS 105,000 MILES ON IT" UNSURE WHY THE SAFETY ASPECT OF THIS WOULDN'T BE IMPORTANT ENOUGH TO WANT TO HELP. WILL NOT EVEN ENTERTAIN THE IDEA OF BUYING AN AMERICAN MADE VEHICLE AGAIN. THIRD TIME OWNING A CHRYSLER/DOGE VEHICLE WITH MAJOR ISSUES. THIS IS WHY OUR ECONOMY CAN'T BOUNCE BACK-TOO MUCH DISHONESTY!!
Source: NHTSA WEB SITE -
2009 CHRYSLER TOWN AND COUNTRY- LOUISVILLE, KY
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING AND BRAKES SEIZED AND THE VEHICLE DECELERATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SHIFTED INTO PARK, AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM), WHICH HAD BEEN EXPANDED INTO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS NOT INCLUDED IN THE NEW EXPANDED RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHRYSLER TOWN AND COUNTRY- VALHALLA, NY
THE POWER DOORS ON EITHER SIDE DO NOT OPEN OR CLOSE ELECTRICALLY AND THE DRIVERS SIDE REAR PASSENGER DOOR DOES NOT OPEN FROM THE INSIDE OF THE VEHICLE MAKING IT UNSAFE FOR A PASSENGER IN THE BACK SEAT. THE WINDOWS DO NOT GO DOWN EITHER. MAJOR ISSUE. THIS HAPPENS ALL THE TIME WHEN IN MOTION OR STATIONARY.
Source: NHTSA WEB SITE -
2009 CHRYSLER TOWN AND COUNTRY- CHESTER, SC
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SWERVE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (STATELINE CHRYSLER JEEP DODGE RAM, 800 GOLDHILL ROAD FORT MILL, SC 29716) WHERE IT WAS DIAGNOSED THAT THE CALIBERS AND ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE PARTS NEEDED TO BE REPLACED EVERY 12,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO OPEN INVESTIGATIONS WERE OPEN FOR THE DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 42,300. *JS
Source: CONSUMER LETTER -
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2009 CHRYSLER TOWN AND COUNTRY- BLUFFTON, IN
ENGINE BURNING UNGODLY AMOUNTS OF OIL BETWEEN OIL CHANGES. NO LEAKS, NO SMOKE, WHERE IS IT ALL GOING??
Source: NHTSA WEB SITE -
2009 CHRYSLER TOWN AND COUNTRY- COLUMBUS, MS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (CARL HOGAN, LOCATED AT 1923 HIGHWAY 45 N COLUMBUS IN MS 39705) CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHRYSLER TOWN AND COUNTRY- ANTHONY, FL
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY AFTER SHIFTING INTO PARK. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES AT RANDOM. THE VEHICLE WAS TAKEN TO CRYSTAL CHRYSLER JEEP DODGE (1005 SOUTH SUNCOAST BLVD, HOMOSASSA, FL 34448), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHRYSLER TOWN AND COUNTRY- CORNING, NY
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE FOLLOWING THE VEHICLE THAT WAS BEING DRIVEN BY HIS WIFE, THE CONTACT NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS NOT ILLUMINATED. THE CONTACT ARRIVED HOME AND NOTICED THAT SEVERAL WIRES THAT RAN DIRECTLY UNDER THE TRACK OF THE PASSENGER SIDE DOOR WERE DAMAGED. ALSO, THE PASSENGER SIDE ELECTRIC WINDOW, HEAD LAMP, BRAKE LIGHT, AND REAR HATCH WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRE HARNESS THAT RAN UNDER THE TRACK WAS DAMAGED DUE TO MANUALLY OPENING AND CLOSING THE DOOR. A NEW HARNESS HAD TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHRYSLER TOWN AND COUNTRY- LAKEVILLE, MN
MINIVAN KEEPS ON STALLING GOING UNDER 30 MILES PER HOUR.... NO ENGINE LIGHT OR CODES APPEAR ON DASH.. LAST TIME I WAS TRYING TO MAKE A TURNAND IT STALLED IN THE MIDDLE OF THE INTERSECTION. IM CONCERNED SINCE IM MOTHER OF 4 AND I DRIVE THEM TO SCHOOL AND BACK.
Source: NHTSA WEB SITE