COACHMEN Complaints

I HAVE A 2014 COACHMAN 21QB RV. WE PURCHASED IT NEW IN 2014. EVER SINCE WE HAVE OWNED IT WE HAVE HAD A PROBLEM WITH THE DOMETIC AIR CONDITIONER MFG. # B57915.711C0, SER# 321239914 PROD # 936000107 SKU # 9105304463. WHEN WE RUN THE AIR CONDITIONER WE GET MOISTURE DRIPPING INTO THE LIVING SPACE OF THE RV. MOISTURE BUILDS UP ON THE INSIDE OF THE AC. ALL OF THE ELECTRICAL CONNECTIONS BECOME DRIPPING WET. WHEN WE TURN IT OFF A LARGE AMOUNT OF WATER FALLS OUT OF THE AC ONTO THE FLOOR AND FURNITURE. THIS HAS BEEN A PROBLEM FOR AS LONG AS WE HAS OWNED IT. WE HAVE TAKEN IT IN FOR SERVICE SEVERAL TIMES AT THE BOAT AND RV WAREHOUSE AND THEY HAVE BEEN UNABLE TO FIND A CAUSE NOR REPAIR IT. WE HAD WERE OUT LAST WEEK BECAUSE OF THE HEAT RAN THE AC FOR LONG PERIODS. THE WATER DRIPPING PROBLEM PERSISTS. I SHOULD POINT OUT THAT WE GET NO CONDENSATION ON ANY OF THE SURFACES INSIDE THE RV ITSELF. THIS DEFECT IS A SERIOUS SAFETY HAZARD. THE ENTIRE ELECTRICAL SYSTEM BECOMES SOAK PRESENTING A SERIOUS SHOCK HAZARD AS WELL AS A FIRE HAZARD. HOW TO WE FIX THIS ISSUE.

THE I BEAM FRAME HAS DEVELOPED TWO LINEAR CRACKS, ONE ON EACH BEAM, AND CRACKS THROUGH THE EDGE JUST BEHIND THE SPRING SHACKLES, ONE ON EACH BEAM.

TL* THE CONTACT OWNS A 2015 COACHMEN PRISM. WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF DETACHED AND FLEW OFF THE VEHICLE. THE SUN ROOF LANDED IN THE ROAD, BARELY MISSING OTHER VEHICLES. THE GLASS SHATTERED INTO PIECES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,078. *TR MANUFACTURER WAS NOTIFIED AND SENT A REPLACEMENT PLEXIGLASS PANEL TO ME VIA UPS.*JB

DRIVING DOWN PACIFIC COAST HIGHWAY, WE HEARD A LOUD NOISE. WHEN WE PULLED OVER AT A REST AREA, WE NOTICED THE CAMPER SITTING LOPSIDED. IT HAD BEEN SITTING LEVEL WHEN WE STARTED OUR TRIP THAT MORNING. THE FRAME WAS BENT ON THE PASSENGER SIDE. WE HAVE HAD MULTIPLE TIRE BLOW OUTS ON THE PASSENGER SIDE PRIOR TO THIS INCIDENT. THIS CAMPER HAS ALSO HAD A HISTORY OF ELECTRICAL PROBLEMS WHICH IT HAS BEEN IN THE SHOP FOR WARRANTY REPAIRS FOR AT LEAST TWICE. THE ELECTRICAL PROBLEMS RESULT IN THE BATTERY BEING COMPLETELY DRAINED, DESPITE HAVING FULL CHARGE JUST HOURS PRIOR AND NOTHING BEING USED INSIDE. THE CO DETECTOR WOULD ALSO GO OFF WHEN THE BATTERIES WERE DRAINED, FORCING US TO HOOK THE CAMPER UP TO THE TOW VEHICLE FOR POWER.

WHEEL FELL OFF WHILE TRAVELING THROUGH DURHAM,NC ON APRIL 5TH,2019.IT WAS DETERMINED BY APPRAISER FROM AMICA INSURANCE CO. THAT THE FRAMES WERE SPLIT JUST ABOVE THE SUPPORT SHACKELS HOLDING THE SUSPENSION.THERE WAS NO INTERACTION WITH PROPERTY OR OTHER VEHICLES. NO POLICE INVOLVMENT OTHER THAN TRAFIC SAFETY BY THE DURHAM CITY POLICE. *DT*JB

THE FIBERGLASS CAP ON THE REAR OF THE RV CAME LOOSE WHILE DRIVING AND NEARLY FELL OFF. THERE IS A GREAT DEAL OF DAMAGE TO THE FIBERGLASS PIECE AND IT WILL BE VERY COSTLY TO REPAIR. IT IS DANGEROUS AND THE RV CANNOT BE DRIVEN UNTIL IT IS FIXED. I'M TRYING TO DETERMINE IF THIS HAPPENS OFTEN AND THERE IS A RECALL OR SOME SORT OF HELP FROM THE MANUFACTURER OR IF I AM STUCK WITH THE REPAIR BILL ($6-8K ESTIMATE)ON MY OWN.

EXIT DOOR LATCH FAILED. I AM LOCKED IN THE VEHICLE. THERE IS A YOUTUBE VIDEO SHOWING THE PROBLEM HTTPS://YOUTU.BE/T6R5C-SMXZQ NOTE I AM AN ENGINEER AND KNOW THE NHTSA SYSTEM. AS I WRITE THIS, I AM IN THE VEHICLE BUT THE EXIT DOOR WILL NOT OPEN. I HAVE LEARNED THE PART IS TRIMARK LATCH 060-0650. THERE ARE A NUMBER OF SIMILAR COMPLAINTS POSTED ONLINE. THIS FAILURE HAS POTENTIALLY FATAL CONSEQUENCES AS SOME MAY NOT BE ABLE TO ESCAPE IN CASE OF FIRE OR ACCIDENT. AS YOU CAN SEE IN THE ATTACHED PICTURE FROM TRIMARK ON-LINE CATALOG, THEY ALREADY KNOW OF THE PROBLEM BUT HAS NOT CONTACTED OF THE THOUSANDS OF AFFECTED VEHICLES. BASED ON THE VIDEO AND MY BACKGROUND AS AN ENGINEER I FULLY EXPECT TO BE ABLE TO OPEN THE EXIT DOOR SOMETIME LATER TODAY. I AM CONCERNED THAT NOT EVERYONE MAY HAVE THE KNOWLEDGE, TOOLS OR PHYSICAL CAPABILITY NEEDED TO OPEN THE EXIT DOOW AS SEEN IN THE VIDEO. I WOULD REQUEST YOU HAVE TRIMARK TAKE ACTION BEFORE SOMEONE DIES. THE CONSUMER REQUESTED TO WITHDRAW THE COMPLAINT AS THE FAILURE WAS DUE TO A LOOSE SCREW INSTALLED BY COACHMAN AND NOT CAUSED BY LATCH FAILURE. *JS

TL* THE CONTACT OWNS A 2000 COACHMEN MIRADA. WHILE DRIVING AND EXITING THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL FELT IRREGULAR AND THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL. WHILE PULLING THE VEHICLE OVER, A FIREMAN ALERTED THE CONTACT TO EXIT THE VEHICLE DUE TO FLAMES ERUPTING FROM THE TWO FRONT WHEELS. THE REAR WHEELS WERE NOT AFFECTED BY THE FAILURE. THE FIREMAN AND THE CONTACT USED FIRE EXTINGUISHERS TO EXTINGUISH THE FLAMES. A FIRE REPORT WAS NOT PROVIDED. THE CONTACT CALLED THE MANUFACTURER SEVERAL TIMES, BUT WAS UNABLE TO SPEAK WITH ANYONE. THE VEHICLE WAS SERVICED BY AN INDEPENDENT REPAIR FACILITY. THE VEHICLE WAS PARKED AND COVERED AFTER THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 09V193000 (SERVICE BRAKES, HYDRAULIC) AND 09V110000 (SERVICE BRAKES, HYDRAULIC), ALTHOUGH IT EXHIBITED THE SAME FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 43,747.

TL* THE CONTACT OWNS A 2018 COACHMEN FREEDOM EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE RV WAS VERY UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR AXLE WAS MISALIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT CONSUMER WITHDRAWS THE COMPLAINT. CARFAX CANNOT PROCESS THIS REQUEST. *JB

WHEN TURNING INTO MY DRIVEWAY, I NOTICED A LOUD METALLIC NOISE. AFTER STOPPING THE 5TH WHEEL I NOTICED THAT THE LEFT BACK SPRING BRACKET HAD BROKEN ON EITHER SIDE OF THE WELDED BASE. THE FRAME IS PRODUCED BY LIPPERT (LCI) "CORRECT TRACK" SUSPENSION.