COACHMEN Complaints

DOMETIC REFRIGERATOR MODEL RM2852 WAS RECALLED ON APRIL 11, 2008 BECAUSE OF POSSIBLY STARTING A FIRE. I RECEIVED A RECALL LETTER IN THE MAIL ON JULY 31, 2008. WHY DID IT TAKE SO LONG TO NOTIFY ME? I HAVE A DISABLED SON WHO DOESN'T KNOW DANGER, SUCH AS FIRE. I HAVE USED MY MOTORHOME MANY TIMES THIS YEAR. THIS COULD HAVE BEEN AVOIDED. THESE RECALLS WHICH COULD START A FIRE SHOULD BE TOLD TO US CONSUMERS FASTER THAN THIS WAS. THIS DOES NOT MAKE ME WANT ANOTHER MOTORHOME WITH DOMETIC PRODUCTS. I WOULD LIKE TO KNOW WHO IS RESPONSIBLE FOR THIS. THANK YOU, AL SCHUERMAN *TR

TL*THE CONTACT OWNS A 2000 COACHMEN 35 RLTS. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED THAT THE REFRIGERATOR FAILED AND BEGAN LEAKING AMMONIA. HE CALLED DOMETIC IN REFERENCE TO A RECALL FOR THAT COMPONENT AND WAS INFORMED THAT BECAUSE THE UNIT HAD ALREADY FAILED, HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. HE HAS NOT HAD THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 07/29/08. *LJ UPDATED 07/29/08

TL*THE CONTACT OWNS A 1998 (NA) COACHMEN CATALINA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WOULD NOT GET COOL, AND A YELLOW RESIDUE WAS LEAKING FROM THE BOTTOM OF THE BACKSIDE. HE DISCOVERED A SAFETY RECALL ON HIS REFRIGERATOR AND TOOK IT TO DOMETIC FOR REPAIR. HE WAS INFORMED THAT THE NEEDED A NEW REFRIGERATOR AND PAID $13,300 FOR A NEW ONE. EVEN THOUGH HIS DOMETIC EXPERIENCED THE SAME FAILURE AS MENTIONED IN THE RECALL, THE MANUFACTURER STATED THAT THEY STOPPED REIMBURSEMENTS FOR THE SAFETY RECALL IN APRIL OF 2008. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED OF A SAFETY RECALL, AND HAD TO FIND OUT VIA THE INTERNET. THE PURCHASE DATE, PART NUMBER, RECALL NUMBER, AND LOCATION IN THE VEHICLE WERE UNKNOWN. UPDATED 07/29/08. *LJ UPDATED 07/29/08. *JB

WE BOUGHT A NEW 06 COACHMEN CROSS COUNTRY MOTORHOME IN OCT. 07. THE STEERING AND HANDLING OF THIS MH IS UNSAFE. IT "WONDERS" ALL OVER THE ROAD AND SWAYS REAL BAD. NO CONTROL. THE RV DEALER SAYS THIS IS WITHIN APPROVED GUIDELINES. WE HAVE DONE SOME COMPARISON SHOPPING AND TEST DRIVING AND DO NOT FIND THIS SAME PROBLEM IN OTHER MH. WE FEEL THIS IS DANGEROUS TO US AND OTHERS ON THE ROAD. WE ARE WAITING FOR COACHMAN TO ADVISE. SO FAR THEY WANT THE MH IN CHINO CA FOR SEVERAL OTHER DEFECTS SUCH AS REPEATED WATER LEAKS, ENGINE LEAKS AND MORE. *TR

THERE WAS SMOKE COMMING OUT FROM UNDER THE FRONT OF MY MOTOR HOME. TOOK TO A SHOP WHERE THEY TOLD ME THAT THE BRAKE CALIPERS ON BOTH FRONT WHEELS HAD FROZEN UP CAUSING EVERYTHING TO OVER HEAT WHICH RESULTED IN MELTING THE SEALS FOR THE WHEEL BEARINGS LETTING THE OIL TO RUN OUT. THE ROTORS HAD TO BE MECHINED AND HE CALIPERS WERE REPLACED WITH REBUILT ONES. THEY ALSO REPLACED THE BRAKE HOSES.

TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2852. THE CONTACT NEVER RECEIVED A RECALL NOTICE IN THE MAIL. HIS REFRIGERATOR WAS LEAKING COOLANT AND HE TOOK IT TO THE DEALER TO BE REPAIRED. THE DEALER ADVISED HIM OF THE RECALL AT THAT TIME. THE DEALER ALSO NOTIFIED THE MANUFACTURER AND THEY STATED THAT THEY WERE NO LONGER HONORING RECALLS. THE PART AND RECALL NUMBERS WERE UNKNOWN. UPDATED 05/06/08. *LJ UPDATED 05/06/08. *JB

TL*THE CONTACT OWNS A 1999 COACHMEN SANTARA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2007. THE DEALER ADVISED HIM TO BRING IN THE VEHICLE AND THEY DISCONNECTED THE CRUISE CONTROL. THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART SHOULD ARRIVE WITHIN A WEEK AND THEY WOULD REPAIR THE VEHICLE AT THAT TIME. IT IS CURRENTLY MARCH OF 2008 AND THE PARTS ARE STILL UNAVAILABLE. THE RECALL NUMBER WAS 05S28. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 35,000. UPDATED 03-18-08 *BF

REAR BRAKES ON 2003 COACHMEN ON WORKHORSE CHASSIS OVERHEATED AND LOCKED UP CAUSING NO BRAKES WHILE GOING DOWN FREEWAY. *TR

2002 COACHMEN SPIRIT OF AMERICA WITH DEFECTIVE REFRIGERATOR. CONSUMER STATES THAT THE REFRIGERATOR IS MADE BY DOMETIC. A CRACK CAN DEVELOP IN THE BOILER TUBE WHICH CAN CAUSE IT TO RELEASE A COOLANT SOLUTION. *KB

WHEN GENERATOR IS OPERATING THE A/C PRODUCED BLOWS UP TV, DVD PLAYER, MICROWAVE AND ANYTHING PLUGGED INTO THE 120 AC OUTLETS. *TR