COLEMAN Complaints

2012 DUTCHMEN COLEMAM TRAVEL TRAILER, MODEL CT-CTU183QB. CONSUMER STATES TRAILER BROKE DOWN WHILE TRAVELING *TGW THE CONSUMER STATED THE BREAK DOWN WAS DUE TO A LOCK UP OF THE LEFT WHEEL, CAUSED BY BROKEN SPRINGS IN THE BRAKE DRUM. THE PROBLEM WAS FIXED BY REMOVING THE BROKEN BRAKE DRUM, WHICH LEFT THE CONSUMER WITH NO BRAKES ON HIS RETURN TRIP HOME. THE CONSUMER RETURNED THE RV TO DEALER WHERE THE BRAKES WERE REPLACED AND OTHER WARRANTY ISSUES WERE ADDRESSED, WHICH INCLUDED A SHOWER THAT WAS COMPLETELY INOPERABLE. THE CONSUMERS REQUEST FOR REIMBURSEMENT WAS DENIED, ON THE BASIS THAT THE BRAKE PROBLEM OCCURRED DUE TO IMPROPER BRAKE ADJUSTMENT WHICH SHOULD HAVE OCCURRED AFTER THE FIRST 200 MILES AND EVERY 3000 MILES AFTER. *JB

COLEMAN CARAVAN TRAVEL TRAILER 2001-2004 ALL CAMPERS DEVELOPED A SPONGY FLOOR DUE TO KNOWN LEAKS AND CHEAP CONSTRUCTION FROM MANUFACTURER. WHEN CONTACTED MANUFACTURER ALL WERE TOLD IF NOT ORIGINAL OWNER YOUR OUT OF LUCK. THERE IS A SERIOUS SAFTEY FACTOR WHEN TOWING A UNSTABLE STRUCTURE. IF YOU GOOGLE COLEMAN CARAVAN FLOORS YOU WILL SEE MANY FRUSTRATED PEOPLE WITH THE SAME PROBLEM WITH NO WHERE TO TURN FOR HELP. COLEMAN KNEW VERY WELL THAT THERE WAS A PROBLEM WITH THE FLOORS BUT DID NOTHING ABOUT THE PROBLEM. WE ALL PAID TOP DOLLAR FOR THIS PRODUCT BECUASE OF TYHE NAME ON THE PRODUCT WHICH WE THOUGHT WAS ONE OF THE BEST ON THE MARKET. WHAT I CAN'T UNDERSTAND IS WHY THE MANUFACTURER DID NOT HAVE A RECALL ON THIS PRODUCT IT,S PRETTY OBVIOUS THAT THERE IS A PROBLEM WITH ALL OF THESE CAMPERS I HOPE THAT WHEN YOU DO SOME RESEARCH YOU WILL SEE THAT THIS PROBLEM SHOULD OF BEEN ADRESSED BY THE MANUFACTURE. [XXX] . PS: PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *KB

OUR 2003 COLEMAN CARAVAN RV ALMOST BURNED UP ON OCTOBER 31, 2010 BECAUSE OF THE REFRIGERATOR. I HEARD A SIZZLING SOUND AND TOOK BACK OFF REFRIGERATOR, IT WAS VERY HOT. I TURNED THE GAS OFF AND UNHOOKED BATTERY. I CONTACTED DOMETIC TO LET THEM KNOW THAT THE RECALL DID NOT FIX OURS AND WAS TOLD IT WAS UP TO ME TO FIX THAT THERE WAS NOTHING MORE THEY WOULD DO. THANK GOD I CHECKED OUR CAMPER OR IT PROBABLY WOULD HAVE BURNT UP. *TR

I PURCHASED A 2010 MODEL 24' TRAVEL TRAILER IN MAY OF THIS YEAR. ONLY LATER TO DISCOVER THAT THE TIRES THAT WAS ON THE TRAVEL TRAILER HAVE DRY ROT CRACKS IN THEM. WHEN I INQUIRED TO THE COMPANY I BOUGHT THE CAMPER AT, THEIR SERVICE MANAGER SAID I COULD BRING THE CAMPER OVER, BUT HE HAS NEVER SEEN ANYONE RECEIVE WARRANTY ON TIRES. AFTER A CLOSER LOOK AT MY TIRES I SEEN THAT THE DOT DATE SAID THE TIRES WHERE MADE IN THE 31ST WEEK OF 2008. MY COMPLAINT IS NOT ONLY PERSONAL, BUT WONDER HOW MANY OTHER PEOPLE HAVE PURCHASED A NEW RV ONLY TO FIND THAT THE TIRES ARE 2 YEARS OLD OR OLDER. *TR

PURCHASED A 2010 COLEMAN TRAVEL TRAILER, TANDEM AXLE. WHEN WE TOOK IT OUT THE 1ST TIME THE TIRE BLEW OUT ON THE INSIDE SIDEWALL, WHILE PUTTING ON THE SPARE TIRE WE NOTICED THE 2ND TIRE HAD TIRE WEAR ON THE INSIDE SIDE WALL TO. WE TOOK A CHANCE AND DROVE 50 MILES TO OUR HOME WHEN WE GOT HOME WE LOOKED AT THE TIRES AGAIN AND NOTICED THE SPARE HAD TIRE WEAR TOO. TOOK TO CAMPING WORLD AND THEY STATED THE AXEL'S WERE TO SHORT. WE TOLD OUR FRIENDS ABOUT THE PROBLEM SINCE THEY TO HAVE THE SAME TYPE/MODEL AS OURS, THEY TO HAVE THE SAME PROBLEM. OUR TRAILERS ARE UNDER WARRANTY BUT FEEL THE PUBLIC NEEDS TO KNOW THIS INFORMATION. VERY SERIOUS/DANGEROUS SITUATION COLEMAN/DUTCHMAN PUT US IN. POOR WORKMANSHIP/QUALITY CONTROL, NOW WE HAVE TO POSTPONE OUR VACATION BECAUSE CAMPING WORLD IS HAVING PROBLEMS W/MFG TO HAVE AXEL'S EXPEDITED. NOT A HAPPY CUSTOMER. ESPECIALLY AFTER SPENDING OVER $20,000 AND ONLY HAD IT 3 WEEKS WHEN THIS PROBLEM HAPPENED. *TR

1998 COLEMAN GRANDVIEW POP UP CAMPER/ TRAILERS BY FLEETWOOD. THE ROOF / TOP IS COLLAPSING IN BECAUSE THERE IS NOT ENOUGH SUPPORT OR JUST POOR CONSTRUCTION. *TR

I HAVE A 2002 COLEMAN CARAVAN AND THE REFRIGERATOR IN THE CAMPER STARTED DEFROSTING AND HAD A STRONG AMMONIA SMELL INSIDE AND OUTSIDE THE CAMPER. THERE IS YELLOW STUFF COMING OUT IN A PANEL IN THE REAR OF THE CAMPER AND STRONG ODOR INSIDE THE CAMPER AS WELL. I FOUND OUT ABOUT A RECALL ON THESE YESTERDAY AND CALLED AND THE COMPANY SAID THE ONLY THING THEY WILL DO IS PAY A DEALER TO PUT A "SHIELD" OVER THE PART THAT IS CRACKED THAT THE STUFF LEAKED OUT FROM AND NOTHING MORE. THEY SAID THAT IT WAS A FIRE HAZARD AND THE SHIELD WOULD CONTAIN A FIRE TO JUST THAT PART AND NOT THE REST OF THE CAMPER. THEY WILL NOT REPLACE ANYTHING ELSE NOR PAY TO HAVE IT FIXED. I HAVE HAD ALOT OF PROBLEMS WITH THIS CAMPER. FLOODING COMING OUT FROM THE BATHROOM AREA..CLEAN WATER HAD IT WORKED ON AT THE DEALER THAT I PURCHASED IT FROM AND THEY FOUND NOTHING...IT HAS FLOODED 3 OTHER TIMES SINCE THEN. ONLY CAN USE THE PUMP WHEN NEEDED. FLOOR IS SPONGY THROUGH OUT CAMPER..FEELS LIKE YOU WILL FALL THROUGH IT. (NOT JUST THE AREA OF FLOODING) HAD A RECALL ON MICROWAVE PANEL WHEN IT KEPT TURNING ON IN THE NIGHT..THEY FIXED AT NO CHARGE TO US. I DON'T UNDERSTAND HOW DOMETIC COMPANY DOES NOT HAVE TO PAY TO FIX THIS PROBLEM. PLEASE DO SOMETHING ABOUT THIS..IT IS NOT FAIR TO THE CONSUMER. *TR

DT*: THE CONTACT STATED THE CRANK FOR THE ROOF ON THE POP-UP CAMPER WAS DIFFICULT TO USE. THE DEALERSHIP GREASED THE SUPPORT POLES FOR THE ROOF. LATER, WHILE THE CRANK WAS BEING USED THE ROOF COLLAPSED. UPON INSPECTION THE DEALER DETERMINED EITHER THE CRANK GEARS STRIPPED OR THE PRESENCE OF GREASE ON THE SUPPORT POLES CAUSED THE FAILURE. THE CRANK SYSTEM IS BEING REPLACED BY THE DEALER. THE VEHICLE IS A 2004 COLEMAN UTAH POP-UP CAMPER MANUFACTURED BY FLEETWOOD. *AK .......*AK

THE SERPENTINE BELT FELL THE VEHICLE OFF EACH TIME THE VEHICLE DROVE OVER WATER. THE DEALER REPLACED THE BELT AND IT HAS BECOME A CONTINUAL PROBLEM. *JB

WHILE DRIVING AT 25 MPH, WITHOUT ANY WARNING THE FRONT PASSENGER STABILIZER BAR BROKE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE THEY REPLACED THE STABILIZER BAR. PLEASE PROVIDE FURTHER INFORMATION.