CROSSROADS Complaints

2012 REDWOOD RW36RE TRAILER. CONSUMER WRITES IN REGARDS TO VEHICLE AWNING PROBLEMS RECALL NOTICE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE INTERSTATE, HE HEARD A NOISE. WHEN HE LOOKED OUT THE EXTENDED MIRRORS, HE SAW THE AWNING HAD COME OUT. THERE WAS A VERY STRONG WIND, SO BY THE TIME HE WAS ABLE TO STOP, THE BRACES HAD BENT. THE CONSUMER WAS ABLE TO TIE THE AWNING DOWN AND MANAGED TO GET HOME. THE CONSUMER CALLED A SERVICE DEALER, WHO TOOK THE AWNING. THE SERVICE DEALER CALLED THE CONSUMER AND INFORMED HIM, THE MANUFACTURER WAS NOT WILLING TO ASSIST, BECAUSE THERE WAS NO WAY, THE AWNING COULD HAVE CO ME OUT ON ITS OWN. THE CONSUMER EVENTUALLY HAD THE RV FIXED. THE CONSUMER REFERENCED RECALL # 13V372000. *JB

TREAD SEPARATION ON PASSENGER SIDE REAR WHEEL ON A FIFTH WHEEL TRAVEL TRAILER. THE TIRE THAT FAILED I PURCHASED FROM INTERCO COMPANIES INC. THE TIRE IS A TRAILER TRAC. THIS TIRE SOLD BY INTERCO IS MANUFACTURED BY DYNAMIC TIRE CORP INTERCO REFERRED ME TO THEM FOR CLAIMS ON MY TRAILER DAMAGE. DYNAMIC TIRE CORP REFUSED MY CLAIM. INTERCO TIRE CORP REP SAID IT APPEARED TREAD SEPARATION. DYNAMIC TIRE CORP CLAIM OVER LOAD OR UNDER INFLATION. THIS CLAIM SITE DOES NOT LIST MY TIRE NAME OR SIZE. TIRE IS A TRAILER TRAC 235/80R16 THE CLAIM SITE ALSO DOES NOT HAVE MY TRAILER MANUFACTURER MAKE CROSSROADS MODEL CF30SK. *TR

THE 2013 CROSSROADS ZINGER TRAVEL TRAILER I PURCHASED HAS A 3401.94 KG OR 7500 LB GVWR/PNBV, THE TIRES ON THE UNIT ARE 205/75R15 LOAD RANGE C. THE MAX LOAD OF THE TIRES ARE 1820 LB @ 50 LBS PSI MAX PRESSURE COLD. THE COMBINED LOAD FOR THE TIRES IS 7280 LBS ON A TRAILER THAT HAS A LABEL OF GVWR OF 7500 LBS, THIS INACCURATE LABEL LEADS TO IMPROPER VEHICLE LOADING SPECIFICATIONS. THIS IS A SAFETY ISSUE WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE. *TR

TL* THE CONTACT OWNS A 2013 CROSSROADS REDWOOD. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE ELECTRIC AWNING ERRONEOUSLY EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THERE MAY HAVE BEEN A POSSIBLE SHORT IN THE AWNING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.

MISSION TIRE ST 205/75R/14 BLOW OUT ON 2008 SUNSET TRAVEL TRAILER, CAUSING DAMAGE TO FENDER AND TRAILER 7/12. 5/28/13 INSPECTED OTHER MISSION TIRES ON TRAILER AND FOUND ONE WITH A BULGE AND DEFORMED CODE DOT4YB3CI12C -3907. CHANGED IT OUT WITH DIFFERENT BRAND. THESE TIRES ARE DANGEROUS. BRAND. DOT *TR

CPSC#I12B0096A. CROSSROADS SUNSET TRAILER. CONSUMER STATED THE TRAILER IS STUCK IN THE SLIDE OUT POSITION. *LN THE CONSUMER STATED THE SLIDE OUT BECAME STUCK TWO MORE TIMES; ONCE WHILE IN HIS POSSESSION AND ONCE AT THE DEALER, WHEN THE CLAIMED IT WAS FIXED. THERE WAS NO MANUAL OVERRIDE FOR EMERGENCY SITUATIONS, BUT RATHER AN ELECTRICAL BYPASS SYSTEM THAT WAS NOT ACCESSIBLE BECAUSE IT WAS HIDDEN ON A SIDEWALL CABINET NEXT TO THE FLOOR. TO MAKE THE SLIDE OUT TRAVEL READY BY PUSHING IT BACK IN, REQUIRED A STEP LADDER, TOOLS, SPECIFIC MECHANICAL KNOWLEDGE OF THE SLIDE OUT SYSTEM AND THREE PEOPLE TO PUSH IT BACK.

TL* THE CONTACT OWNS A 2006 CROSSROADS SUNSET TRAIL RV. THE CONTACT STATED THAT THE WHEEL BEARINGS FAILED, CAUSING THE WHEEL TO DETACHED FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT DEICED TO REPLACE ALL WHEEL BEARINGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 3,600.

TL* THE CONTACT OWNS A 2005 RV CROSSROADS CRUISER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 08V370000 (EQUIPMENT, RECREATIONAL VEHICLE). THE DEALER STATED THAT HE COULD NOT REPLACE THE BOILER TUBE HOWEVER, HE WOULD INSTALL A SAFETY SHIELD ON THE REFRIGERATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

OWNER CONDUCTED A POST-DELIVERY ("ZERO MILEAGE") INSPECTION OF A NEWLY PURCHASED VEHICLE AND FOUND THAT THE BOLTS INTENDED TO SECURE THE VEHICLE BODY TO THE FRAME WERE LOOSE. IT APPEARED THAT THE BOLTS WERE NOT IN CORRECT ALIGNMENT WITH THE ANCHORING VEHICLE CROSS-MEMBER. MANY OF THE BOLTS ARE HIDDEN BY A PROTECTIVE COVERING SO THEIR ALIGNMENT / CONDITION IS UNCERTAIN AT THIS TIME.

2011 CROSSROADS ZINGER. CONSUMER EXPRESSES DISCONTENT CONCERNING SEVERAL ISSUES WITH TRAILER *TGW THE CONSUMER STATED SHE NOTICED A FEW MINOR COSMETIC PROBLEMS WITH THE CAMPER; THE ALUMINUM WAS DENTED WHERE THE WINDOW WAS PULLED IN TOO MUCH, THERE WERE STAPLES STICKING OUT OF THE WRAP AROUND THE BATHROOM, AND THE WOOD WAS BULGING ON THE WRAP AROUND THE BATHROOM. THE FIRST WEEK OF OWNING THE CAMPER, THE HYDRAULIC LIFT RIPPED OUT OF THE OUTSIDE KITCHEN DOOR, THE DINING ROOM LIGHT HESITATED WHEN ATTEMPTING TO TURN IT ON. THE GAS PART OF THE HOT WATER TANK DIDN'T LIGHT UNTIL THE SECOND OR THIRD TIME. THE SCREEN DOOR DID NOT CLOSE PROPERLY, WATER ACCUMULATED IN THE OUTSIDE KITCHEN. THE CONSUMERS HUSBAND NOTICED THE BACK TIRE LOOKED CROOKED. HE JACKED UP THE CAMPER, AND TIGHTENED THE LUG NUTS. A MAINTENANCE TECH INFORMED THE CONSUMER THE PROBLEM WAS THE BEARING, EVEN THOUGH ONLY ONE BALL BEARING WAS MISSING FROM THE RING. THE MAINTENANCE TECH ATTEMPTED TO PUT THE WHEEL BEARING IN, BUT COULDN'T GET THE RACE TO FIT. HE SOON DISCOVERED THE CAST IRON HUB WHICH WAS SUPPOSED TO BE TOGETHER WAS CLEARLY SPLIT BETWEEN THE DRUM AND THE HUB. *JB