CRUISER RV Complaints

WE PURCHASED A CRUISER RV -STYKER 2710 TOY HAULER ON SEPTEMBER 18, 2015 FROM WANA RV IN SHIPSHEWANA, INDIAINA. THIS TOY HAULER IS COMPLETELY UNSAFE TO BE DRIVEN ON THE ROAD. THE SWAYING FROM THIS RV IS UNCONTROLLABLE. WE HAVE EXPERIENCED NOTHING BUT TROUBLE WITH THIS TOY HAULER SINCE WE PURCHASED. THE SWAYING THAT IS EXPERIENCED WHEN PULL THIS RV IS COMPLETELY UNSAFE!!!!! WE WILL ATTACH ALL CORRESPONDENCE THAT WE HAVE HAD WITH CRUISER RV REGARDING THIS ISSUE. THEY ACTUALLY STOPPED MAKING THIS MODEL, BUT STATE IT'S BECAUSE IT WAS NOT A TOP SELLER. BUT, THEY STILL MAKE THE SAME EXACT FLOOR PLAN WITH A DIFFERENT SIZE FRAME.

TL* THE CONTACT OWNS A 2013 CRUISER RV VIEWFINDER BEING HAULED BY A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE MANUFACTURER WAS NON-COMPLIANT WITH THE WEIGHT DISTRIBUTION FOR THE TRAVEL TRAILER, WHICH CAUSED A FAILURE MORE THAN ONCE. WHILE THE VEHICLE WAS HAULING THE TRAILER, THE WHEELS WOBBLED EXTENSIVELY AND THE TRAILER SWAYED IN AN UNSAFE MANNER. IN ADDITION, THE AXLES FRACTURED AND THE SPRINGS FAILED. THE DEALER REPLACED ALL OF THE AXLES AND THE SPRINGS, BUT THE FAILURE RECURRED. AFTER THE REPAIR REMEDY, THE TRAILER STILL WOBBLED EXCESSIVELY AND THE SUSPENSION WAS UNSTABLE DUE TO THE FAILURE OF THE WEIGHT DISTRIBUTION CONCERNING THE COMPONENTS BEING STRESSED. THE DEALER WAS NOTIFIED AND THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS AT THE DEALER FOR MORE THAN A MONTH AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE TRAVEL TRAILER WOULD BE REPAIRED. THERE WAS NO MILEAGE.

I WAS TRAVELING ON I94 WITH MY 2013 CRUSADER FIFTH WHEEL TRAVEL TRAILER AT 65 MPH WHEN A DRIVER SIGNALED ME TO PULL OFF THE FREEWAY. MY RIGHT REAR TIRE ( POWER KING TOWMAX ST235/80R16, DOT 83B5 GPB 3612) HAD THROWN THE TREAD AND CAUSED MAJOR DAMAGE TO THE VEHICLE. UPON FURTHER INVESTIGATION THE LEFT REAR TIRE WAS SEPARATED AS WELL. THROUGH ROAD SERVICE I WAS ABLE TO MAKE IT TO A TIRE STORE USING MY SPARE TIRE. THE TIRE STORE INSPECTED ALL MY REMAINING TIRES BEFORE REPLACING THE TWO BACK TIRES. THEY VERIFIED THE TIRES HAD THE CORRECT TIRE PRESSURE OF 80 PSI AND THE TREAD MEASURED 9/32". THESE TIRES HAVE BEEN MAINTAINED WELL HAVING LESS THAN 6000 MILES ON THEM. I CHECK THEM BEFORE EACH TRIP THEREFORE THERE SHOULD BE NO REASON FOR THEM TO FAIL. I ALSO OBSERVED SEVERAL WEB SITES LISTING DOZENS OF COMPLAINTS SIMILAR TO MINE. THESE TIRES SHOULD BE TAKEN OFF THE MARKET BEFORE SOMEONE DIES.

THE RUBBER ROOFING IS KNOWN TO LEAK AT RANDOM POINTS AND TIMES ALLOWING FOR TOXIC BLACK MOLD TO BEGIN GROWING ON THE INTERIOR OF THE ROOF. THE LEAKING ALSO CAUSES STRUCTURAL DAMAGE WEAKENING THE ROOF WHICH COULD CAUSE EXCESSIVE STRUCTURAL COLLAPSE DURING AN ACCIDENT.

CPSC: X1480775. 2013 FUN FINDER TRAILER. CONSUMER STATED THAT HE HAD TWO PROPANE LEAKS IN A SPAN OF TWO WEEKS. *LN THE CONSUMER STATED IN A SPAN OF TWO WEEKS, HE EXPERIENCED 2 PROPANE LEAKS. THE FIRST WAS A LEAKING PROPANE BOTTLE HOSE CONNECTERS THAT HE DISCOVERED WHILE CAMPING. HE REPLACED BOTH HOSES AT HIS OWN EXPENSE. ON JULY 15, 2014, HE EXPERIENCED YET ANOTHER LP GAS LEAK, BUT THIS TIME IT WAS A CATASTROPHIC FAILURE THAT VERY WELL COULD HAVE RESULTED IN THE TRAILER CATCHING ON FIRE. ANOTHER MOTORIST ALERTED HIM THAT SOMETHING WAS WRONG. WHEN THE CONSUMER LOOKED OUT HIS SIDE REAR VIEW MIRROR, HE SAW THE LP GAS HOSE AND ELECTRICAL WIRES BEING DRAGGER ON THE PAVEMENT ALONGSIDE THE TRAILERS TIRES. THE CONSUMER PERFORMED A VISUAL INSPECTION AND SAW THE WIRES AND PROPANE HOSE WERE IN SHREDS AFTER BEING DRAGGED ON THE PAVEMENT FOR QUITE SOME DISTANCE. *JB

2013 FUN FINDER TRAILER. CONSUMER WRITES IN REGARDS TO VEHICLE PROPANE LEAKS. *SMD THE CONSUMER STATED IN A SPAN OF TWO WEEKS, HE EXPERIENCED 2 PROPANE LEAKS. THE FIRST WAS A LEAKING PROPANE BOTTLE HOSE CONNECTERS THAT HE DISCOVERED WHILE CAMPING. HE REPLACED BOTH HOSES AT HIS OWN EXPENSE. ON JULY 15, 2014, HE EXPERIENCED YET ANOTHER LP GAS LEAK, BUT THIS TIME IT WAS A CATASTROPHIC FAILURE THAT VERY WELL COULD HAVE RESULTED IN THE TRAILER CATCHING ON FIRE. ANOTHER MOTORIST ALERTED HIM THAT SOMETHING WAS WRONG. WHEN THE CONSUMER LOOKED OUT HIS SIDE REAR VIEW MIRROR, HE SAW THE LP GAS HOSE AND ELECTRICAL WIRES BEING DRAGGER ON THE PAVEMENT ALONGSIDE THE TRAILERS TIRES. THE CONSUMER PERFORMED A VISUAL INSPECTION AND SAW THE WIRES AND PROPANE HOSE WERE IN SHREDS AFTER BEING DRAGGED ON THE PAVEMENT FOR QUITE SOME DISTANCE. *JB

WE PURCHASED A 2014 CRUISER RV VIEWFINDER TRAVEL TRAILER ON 9/30/13 FROM A DEALERSHIP IN BUFORD, GA. WE TOWED THE RV HOME TO HARTWELL, GA, 70 MILES. 10/2/2013 THE RV WAS TOWED FROM HARTWELL, GA TO LEXINGTON, NC, 215 MILES AT WHICH THE RV WAS PARKED ON A RESIDENTIAL LOT FROM 10/2/2013 - 4/12/2014 AS WAS BEING LIVED IN. 4/12/2014 THE RV WAS IN THE PROCESS OF BEING TOWED FROM LEXINGTON, NC TO HARTWELL, GA WHEN THE A-FRAME COMPLETELY COLLAPSED ON I-85 IN CONCORD, NC. THE RV WAS TOWED TO A RV DEALERSHIP IN CONCORD, NC AND IS STILL THERE AS OF TODAY, 7/31/2014. WE WERE TOLD THAT THE A-FRAME WILL COLLAPSE AGAIN IF TOWED WITH THE SAME VEHICLE, HOWEVER LIPPERT NOR CRUISER RV CAN PROVIDE US WITH THE DOCUMENTATION TO SUPPORT THIS CLAIM. SIGNIFICANT GAPS ARE IN THE WINDOWS, SLIDES AND DOOR WHICH WE WERE ORIG TOLD IT WAS DUE TO THE FRAME SAGGING TO THE POINT THAT THE SLIDE COULD NOT BE REPAIRED, A SECOND LIPPERT TECH CAME OUT AND SAID THE SAGGING FRAME WAS NOT BAD ENOUGH, HOWEVER THE BEDROOM FLOOR IS BOWED AND WARPED. LIPPERT WILL NOT STAND BEHIND THE FRAME AND A-FRAME STATING IT SHOULD STILL BE A LEVEL OF UNCERTAINTY ON OUR PART DUE TO THE TOW VEHICLE. WE ARE EXTREMELY CONCERNED WITH THE FRAME AND A-FRAME REPAIR. THIS RV HAS ONLY BEEN TOWED 300 MILES, WE NOTICED IMMEDIATELY WHEN THE A-FRAME COLLAPSED AND WERE ABLE TO GET THE VEHICLE AND RV OVER TO THE SIDE OF THE INTERSTATE BEFORE THE RV BROKE COMPLETELY LOOSE. WE ARE VERY CONCERNED THAT IF AND WHEN (ACCORDING TO LIPPERT) THE A-FRAME COLLAPSES AGAIN IT WILL BREAK LOOSE FROM THE TOW VEHICLE AND CAUSE A CATASTROPHIC CAR ACCIDENT POSSIBLY RESULTING IN LIVES LOST. WE HAVE EXPRESSED OUR CONCERNS TO LIPPERT AND CRUISER WITH ABSOLUTELY NO RESULTS. THE FRAME TWISTS AND BENDS, IT IS TOO LIGHT WEIGHT TO SUPPORT THE WEIGHT OF THIS RV. THE FRAME / A-FRAME DESIGN BY LIPPERT COMPONENTS IS OBVIOUSLY FLAWED AND DANGEROUS ON THIS SIZE RV. *TR

MODEL 280QBS. WE PURCHASED THIS IN JULY OF 2011 AND HAD GONE ON 4 LOCAL TRIPS. WE WENT ON A VACATION OUT WEST FROM DERRY NH. WE STOPPED IN RAPID CITY, SD FOR SEVERAL DAYS. ANOTHER CAMPER NEXT TO US HAD A SHADOW CRUISER FUN FINDER AND TOLD US HE HAD ISSUES WITH HIS TIRES. THE TREAD HAD WORN OUT. WE CHECKED OUR TIRES AND NOTICED THE INSIDE EDGE OF OUR TIRES HAD WORN DOWN ALSO. BEFORE WE HEADED TO YELLOWSTONE VIA CODY, WY WE HAD TO REPLACE ALL OUR TIRES. WE SAVED THESE TIRES AND UPON RETURN SPOKE TO OUR DEALER. THEY REPLACED THE COST OF THE TIRES FOR US. WE WERE TOLD THERE WAS AN ISSUE WITH THE AXLES. THE WRONG AXLES WERE BEING PUT ON THESE TRAILERS. NOT ONLY DID THE MANUFACTURER KNOW THIS BEFORE SELLING THE CAMPER TO US, BUT OUR DEALER (CAMPERS INN OF MERRIMACK, NH) KNEW ALSO. THEY REPLACED THE AXLES FOR US BUT IT TOOK A FEW MONTHS TO GET THE PARTS IN. MY FAMILY COULD HAVE BEEN KILLED OR HURT DUE TO THIS ISSUE. I CANNOT BELIEVE THAT NO ONE NOTIFIED US OF THIS. IF NOT FOR THE CAMPER NEXT TO US, WE COULD HAVE HAD A BLOW OUT ON THE HIGHWAY. WE HAD TO DRIVE HOME ANOTHER 3,000 MILES WITH THESE AXLES BUT WE DID HAVE THE NEW TIRES. WHY ISN'T THERE ANY TYPE OF RECALLS FOR THINGS LIKE THIS? *TR

WITH ABOUT 3000 MILES ON THE UNIT I HAD TIRE FAILURE AT LOW SPEED. PROBLEM WAS EXCESS NEGATIVE CAMBER ON WHEELS RESULTING IN EXCESSIVE TIRE WEAR IN INSIDE 1 1/2 INCHES OF TIRE. IF, TIRE FAILURE HAD OCCURRED AT HIGHWAY SPEED, COULD HAVE BEEN SEVERE EVENT. CRUISER RV WOULD NOT ACCEPT ANY RESPONSIBILITY FOR THE REQUIRED REPLACEMENT OF FAILED AXLES THAT CREATED THE TIRE WEAR. REPLACEMENT AXLES WERE PROVIDED BY LIPPERT COMPONENTS THE MANUFACTURE OF ORIGINAL AXLES. CONSUMER PAID FOR LABOR FOR REPLACEMENT OF AXLES AND REQUIRED NEW TIRES. FAILURE OF AXLES TO HOLD THE WEIGHT OF THE UNIT IS A MAJOR STRUCTURAL FAILURE THAT COULD CAUSE A MAJOR INCIDENT. *TR

CPSC: I1380372A. 2013 SHADOW CRUISER. CONSUMER STATED SHE WAS HAVING MULTIPLE PROBLEMS WITH THE TRAILER. *LN THE CONSUMER STATED THE SLIDE OUT MALFUNCTIONED. IT DID NOT PROPERLY RETRACT, WHEN IT WAS PULLED IN. THE KITCHEN COUNTERTOPS AND CUTTING BOARD WERE WARPED AFTER ONE USE, THE LEFT FRONT DRIVER'S STABILIZER JACK WAS BENT. THERE WAS A PROPANE LEAK ON THE DRIVER'S SIDE AND THE TANK MOUNT BOLT WAS BROKEN AND RUSTED. THE RAIL SYSTEM WAS SHOWING SIGNS OF HEAVY DAMAGE FROM BEING IMPROPERLY INSTALLED. THERE WAS A HORRIBLE NOISE, WHEN THE SLIDE WAS RETRACTED. UPON INVESTIGATION, THE WIRES AND A RUBBER COVERING WERE TANGLED IN THE GEARS AND THE TAIL SYSTEM. THE CONSUMER DISCOVERED THE AXLES/TIRES WERE THE WRONG SIZE FOR THE COACH. THE COACH FLOODED.