1993 DODGE CARAVAN Complaints

TL* THE CONTACT OWNS A 1993 DODGE CARAVAN. THE CONTACT RECEIVED REPAIRS TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THREE YEARS LATER, THE BRAKE WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE ABS SYSTEM WAS REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 109,000.

TL*THE CONTACT OWNS A 1993 DODGE CARAVAN. WHEN THE CONTACT STARTED THE IGNITION, THE ANTI-LOCK BRAKE SYSTEM WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE CONTACT EXPERIENCED EXTREME DIFFICULTY COMING TO A COMPLETE STOP AND THE STOPPING DISTANCE OF THE VEHICLE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ABS HYDRAULIC CONTROL UNIT. THROUGH RESEARCH, THE TECHNICIAN DISCOVERED NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTI-LOCK). THE MANUFACTURER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR ANOTHER DEFECT. THE MANUFACTURER WAS CONSIDERING INCLUDING THE RECENT FAILURE IN THE RECALL; HOWEVER, THE REPAIR WAS DENIED IN ACCORDANCE WITH THE FREE RECALL REMEDY. THE FAILURE MILEAGE WAS 148,000 AND CURRENT MILEAGE WAS 149,338.

TL*THE CONTACT OWNS A 1993 DODGE CARAVAN. WHILE DRIVING LESS THAN 50 MPH, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE ELECTRIC PUMP CONTINUED TO CYCLE. THE BRAKES HARDENED AND FAILED. THE CONTACT HAD TO USE BOTH FEET AND MASSIVE FORCE IN ORDER TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 119,000 AND CURRENT MILEAGE WAS 139,000.

TL*THE CONTACT OWNS A 1993 DODGE CARAVAN. WHILE DRIVING 15 MPH, THE CONTACT EXPERIENCED ABS FAILURE AND TOOK THE VEHICLE TO THE DEALER. THEY INFORMED HIM OF THE REPAIR COST, BUT THE CONTACT COULD NOT AFFORD IT AT THE TIME. HE LATER DISCOVERED A RECALL FOR THE SAME FAILURE, BUT THE DEALER STATED THAT THE RECALL EXPIRED AND REFUSED TO MAKE THE REPAIR. THE MANUFACTURER HAS NOT PROVIDED ANY ASSISTANCE. THE CONTACT BELIEVES THAT THE RECALL SHOULD BE HONORED AND HIS VEHICLE SHOULD BE REPAIRED FOR FREE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000 AND CURRENT MILEAGE WAS 142,000.

REFERENCE: NHTSA CAMPAIGN ID NUMBER: 96V099000. I NEVER RECEIVED A RECALL NOTICE FROM DODGE/CHRYSLER ABOUT THIS DEFECT. NEVERTHELESS, BY COINCIDENCE ON 03/05/1998 I BROUGHT THE 1993 DODGE CARAVAN TO AN AUTHORIZED DEALER COMPLAINING ABOUT THE ABS NOT WORKING CORRECTLY. THE DEALER DID NOT APPLY THE RECALL REMEDY AND CLAIMED THAT THE ABS WAS OPERATING NORMALLY. DOCUMENTATION AVAILABLE.*AK ON APRIL 20, 2007 I BROUGHT THE VEHICLE TO AN INDEPENDENT AUTO CENTER AGAIN COMPLAINING ABOUT THE ABS NOT WORKING CORRECTLY. THEY DIAGNOSED THE PROBLEM AS BEING A DEFECTIVE BRAKE ACTUATOR PISTON ASSEMBLY, AND INFORMED ME ABOUT THE REFERENCED RECALL CAMPAIGN. ON JUNE 6, 2007 I BROUGHT THE VEHICLE TO THE TATE DEALERSHIP AND THE DEFECT WAS REMEDIED IN ACCORDANCE WITH THE REFERENCED CAMPAIGN. I THEN TELEPHONED CHRYSLER TO BE REIMBURSED FOR THE PREVIOUS ABS DIAGNOSTIC EXPENSE AND CHRYSLER REFUSED THE REIMBURSEMENT BECAUSE THE DIAGNOSIS WAS NOT PERFORMED AT AN AUTHORIZED DEALER. THE REIMBURSEMENT PROVISION OF THE REFERENCED CAMPAIGN DOES NOT REQUIRE THAT ANY PREVIOUS ABS EXPENSE HAD TO BE INCURRED AT AN AUTHORIZED DEALER IN ORDER TO BE ELIGIBLE FOR REIMBURSEMENT.

I HAVE A 93 DODGE CARAVAN SE AND I HEARD SOME NOISE COMING FROM THE ABS WHICH I WAS TOLD IT WAS NORMAL FOR ANTI- LOCK BRAKES. I'VE HAD THE VAN FOR LESS THAN A YEAR. I WAS DRIVING HOME FROM THE BANK WITH 4 OUT OF THE 7 CHILDREN I HAVE WHEN THE ABS STOPPED WORKING WHICH MADE IT COMPLETELY HARD TO STOP. I ALMOST RAN INTO SEVERAL PEOPLE WHILE TRYING TO GET MY CHILDREN HOME SAFELY. I TOOK THE VEHICLE TO THE DEALER BECAUSE I WAS TOLD THAT THERE WAS A RECALL ON THE ACCUMULATOR. NOW THE STORY HAS CHANGED AND THEY SAID ONLY THE PUMP WAS RECALLED. SO THE ABS IS NOT FIXED. I FEEL THAT IT IS VERY DANGEROUS FOR THAT VEHICLE TO BE ON THE ROAD WITH THE ABS SYSTEM FAILING WHILE DRIVING 60 TO 70 MPH. *JB

TL*- THE CONTACT RECEIVED 96V099000 RECALL FOR ANTI LOCK BRAKES ON 04/19/1996. ON 12/18/01 HE HAD THE VEHICLE SERVICED UNDER THE RECALL. THE CONTACT STATED THAT BRAKES FAILED AGAIN ON 12/2006, AND HE HAD TO WAIT 1 MONTH BEFORE PARTS CAME IN. HE WAS INFORMED BY THE SERVICE MANAGER OF WESTER VW DODGE THAT THEY WERE GOING OUT OF BUSINESS. ALTHOUGH, THE DEALERSHIP ORDERED THE PARTS THEY TOLD THE CONTACT THAT THE PARTS WERE GOING TO ANOTHER DEALERSHIP. THE CONTACT STATED THAT THE OTHER DEALERSHIP CALLED AND TOLD HIM C THAT THE REPAIRS WERE DONE, AND THAT ONLY 1 PART WAS COVERED BY THE RECALL. THE DEALERSHIP STATED THAT THE CONTACT HAS TO PAY OVER $900.00 TO HAVE THE BRAKE REPAIRS DONE THE CONTACT STATED THAT THE REPAIRS WERE PART OF THE RECALL, AND DID NOT UNDERSTAND WHY HE HAS TO PAY FOR THE RECALL WORK. *AK THE CONSUMER WAS INFORMED ONLY CERTAIN PARTS WERE COVERED UNDER RECALL. UPDATED 02/22/07.*JB

TL* - THE CONTACT'S 1992 DODGE CARAVAN, HAS BEEN EFFECTED BY SAFETY CAMPAIGN 96V099000. THE CONTACT HAS BEEN TO THE DEALERSHIP AND CONTACTED CHRYSLER DAIMLER AND, WAS TOLD THAT HE IS RESPONSIBLE FOR THE REPAIRS ON HIS CAR. ALTHOUGH THE REPAIRS ALL FALL UNDER THE SAFETY CAMPAIGN, THE DEALERSHIP WILL NOT HONOR IT BECAUSE HIS CAR EXCEEDS THE 100,000 MILE WARRANTY. THERE IS AN EXCEPTION IN THE CAMPAIGN FOR TWO OF THE COMPONENTS INVOLVED THAT HAVE A LIFETIME WARRANTY BUT, THE DEALERSHIP IS DENYING THIS WARRANTY TO THE VEHICLE OWNER.

CONSUMER COMPLAINT CONCERNING THE SAFETY RECALL ON 1993 CARAVAN. *TS THE CONSUMER NOTICED THAT THE BRAKES WERE NOT STOPPING THE VEHICLE ADEQUATELY. THE CONSUMER WAS INFORMED ABOUT A RECALL WHEN THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS NEVER NOTIFIED OF ANY OF THE RECALL ON THE VEHICLE (WIPER PIVOT RECALL, BELT BUCKLE CLIP RECALL, LIFT GATE SUPPORT RECALL). OCT 12 THE PARTS TO REPAIR THE BRAKES STILL WERNT AVAILABLE. THE CONSUMER GOT THEW CAR BACK N NOV 14, AFTER SIX WEEKS. *NM

DT*: THE CONTACT STATED THAT BOTH THE ABS WARNING LIGHT AND PARKING LIGHT ILLUMINATED BEFORE THE POWER BRAKES FAILED. THIS OCCURRED WHILE BACKING UP AT 2 MPH. THE PROBLEM HAS ALSO OCCURRED AT 60 MPH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER AND THE MANUFACTURER WAS NOTIFIED. THE SERVICE DEALER INFORMED THE CONTACT THAT THERE WAS A RECALL # 96V099000, FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK, FOR YEARS 1991-1993. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.