2010 DODGE CARAVAN Complaints

MY HUSBAND AND I WERE DRIVING ONE DAY, OUT OF THY BLUE, THE VAN BEGAN TO SHAKE TOWARDS THE FRONT OF THE VAN. WE COULDN'T GET THE SPEED OVER 25 MPH. WE GOT IT TO THE NEAREST MECHANIC SHOP. THEY SAID IT WAS THE CALIPERS. THEY SAID THAT IT WAS VERY CLOSE TO CATCHING ON FIRE. I HAD TO HAVE BOTH CALIPERS REPLACED AND A BRAKE JOB. I ALSO HAD TO PURCHASE A NEW TIRE. I CALLED AND REPORTED IT TO DODGE/CHRYSLER. THEY SAID THAT THERE HAD NOT BEEN ANY PROBLEMS WITH OTHER VANS. IT WAS AN EXTREMELY SCARY INCIDENT TO GO THROUGH. THEY SAID THAT THEY MIGHT BE ABLE TO DO SOMETHING IF THE VAN HAD ACTUALLY CAUGHT ON FIRE. THAT'S JUST CRAZY. THIS HAS COST ME ABOUT $800.00. I JUST WANT TO MAKE SURE THAT THIS GETS REPORTED IN CASE OTHER VANS HAVE SIMILAR PROBLEMS. THE MECHANICS WERE SHOCKED AT WHAT THEY SAW. THEY SAID THAT IT SHOULD NOT HAVE DONE WHAT IT DID. *TR

DRIVING ON INTERSTATE USING CRUISE CONTROL. STEERING COLUMN REFUSED TO RESPOND WHEN ATTEMPTING TO STEER THE VAN WITH THE CURVE IN THE ROAD. VAN DROVE OFF ROAD ONTO EMBANKMENT AND FLIPPED OVER. THE VAN WAS TOTALED. SUFFERED A CONCUSSION AND DAMAGE TO BACK AND ELBOW FROM IMPACT. EYE GLASSES WERE BROKEN. EYE WITNESS BEHIND ME TOLD STATE TROOPER THAT THEY COULD SEE THAT I WAS STRUGGLING FOR CONTROL OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE DEALERSHIP IN DOTHAN, ALABAMA HAS REFUSED TO REPAIR THIS RECALL. THE EXCUSE THAT THEY ARE WAITING ON APPROVAL AND PARTS HAS BEEN USED SEVERAL TIMES. SOMEONE HAS TO TAKE IMMEDIATE ACTION. *TR

ORIGINAL OWNER OF THE VEHICLE. THIS IS ACTUALLY A REPORT OF 5-6 SEPARATE INCIDENTS OF THE SAME ISSUE WITHIN A WEEK'S SPAN. THE ENGINE OF THE VEHICLE SUDDENLY SHUTS OFF WHILE DRIVING. IT IS INSTANT AND SILENT, WITH NO PRE-WARNING. DRIVER LOSES ALL POWER STEERING / BRAKES DURING THE OCCURRENCE. LAST INCIDENT ALMOST CAUSED AN ACCIDENT WHEN THE VEHICLE'S ENGINE STALLED AND A FOLLOWING VEHICLE HAD TO TAKE ACTION TO AVOID A COLLISION. MY WIFE AND KIDS WERE IN THE VAN AT THE TIME OF THE INCIDENT. WHEN IT HAPPENS, THE VAN ALWAYS STARTS BACK UP, BUT IT HAS TO BE STATIONARY AND IN-PARK. VEHICLE WAS TAKEN TO THE DEALERSHIP ON 01/23/15 FOR REPAIR. DEALERSHIP INDICATED THE EGR VALVE AND TEMPERATURE SENSOR WAS FAULTY AND HAS BEEN A COMMON PROBLEM FOR DECADES. THIS IS THE SECOND TEMPERATURE SENSOR THAT HAS BEEN REPLACED BY THE DEALER. INTERNET SEARCH CONFIRMS MANY ISSUES SUCH AS THIS ARE EVIDENT ON THE ROAD. REPAIR MADE 01/23/15 AT A CONSUMER COST OF $513.41. OUR PURCHASED EXTENDED WARRANTY COVERED ALL OF IT, BUT $150.00. I CONSIDER THE ISSUE, IN REGARD TO A DFMEA FORMAT TO BE, LOSS OF FUNCTION WHICH SHALL BE A SEVERITY OF 10 AND AN INVERTED DELTA BY THE MANUFACTURER. I ASK THAT NHTSA INVESTIGATE THIS ISSUE AS MY FAMILIES WELL BEING WAS AT STAKE THIS MORNING WHICH DOES NOT SIT LIGHTLY WITH ME AS A HUSBAND / FATHER. *TR

THERE IS A RECALL ON THE REAR QUARTER WINDOW SWITCH THAT MAY OVERHEAT . I RECEIVED THE LETTER ON THURSDAY AND BY SUNDAY MY DOOR CAUGHT ON FIRE, NOW NOT ONLY THE SWITCH MUST BE REPLACED AND I SUPPOSE ALL WIRING AND REST OF THE SWITCHES AND THE DOOR INTERIOR PANEL SHOULD BE CHANGE BECAUSE OF DAMAGE. I CALLED THE RECALL CENTER AND AFTER TWO DAYS I'M STILL WAITING FOR A CALL WITH INSTRUCTIONS AS TO WHAT TO DO NOT TO MENTION THE SCARE ME AND MY WIFE GOT AND THE EXPENSES IT WILL COST ME BECAUSE I NEED TO RENT A CAR UNTIL THE ISSUE IS RESOLVED. *TR

MY VAN HAS REPEATEDLY STOPPED WHILE DRIVING, APPROXIMATELY 10 TIMES FROM NOVEMBER 2014 TO JANUARY 2, 2014. I LOSE ALL POWER STEERING AND BRAKES WITHOUT WARNING AND HAVE TO CAREFULLY GET MYSELF TO THE SIDE OF THE ROAD. THIS IS A VERY DANGEROUS SITUATION AND SCARES ME ESPECIALLY WHEN MY FAMILY IS IN THE VAN WITH ME. IN ALL INSTANCES I HAVE BEEN LUCKY AND HAVE ONLY BEEN GOING 20-40 MPH AND HAS BEEN IN PLACES THAT I'M ABLE TO GET OVER EASILY. THE NEXT TIME I MAY NOT BE SO LUCKY. WHEN I GET PULL OVER I PUT THE VAN IN PARK, TURN THE KEY TO OFF AND RESTART WITH NO PROBLEMS. I HAD THE VAN IN THE DEALERSHIP FOR AN ENTIRE DAY WITH NO LUCK. THEY TOOK IT OUT SEVERAL TIMES AND COULD NOT GET IT TO RECUR. THEY DID SOME UPDATING ON THE COMPUTER SYSTEM. THEY CHECKED ALL KINDS OF THINGS OUT AND EVERYTHING WAS COMING BACK ALRIGHT. THEY ALSO COULD NOT SEE ANY CODES THAT THERE WAS A PROBLEM. I DID NOT HAVE IT OCCUR AGAIN FOR ALMOST 2 WEEKS IN THE SHOP SO I THOUGHT MAYBE IT WORKED, HOWEVER ON JAN. 2, 2014, IT OCCURRED AGAIN. THIS PROBLEM REALLY CONCERNS ME ESPECIALLY AFTER RECENTLY READING HOW OFTEN THIS HAS HAPPENED TO OTHER PEOPLE WITH THE SAME VEHICLE. *TR

SINCE 2013 MY DODGE GRAND CARAVAN HAS FAILED TO START ON NUMEROUS OCCASIONS. IT WILL WORK OK WHEN SUDDENLY YOU TURN THE KEY AND THE DASH LIGHTS COME ON BUT THE ENGINE WILL NOT TURN OVER. A DODGE DEALER CHANGED THE BATTERY BUT THE PROBLEM HAS PERSISTED. SOMETIMES YOU CAN TURN THE KEY TO ON SHIFT INTO DRIVE AND BACK INTO PARK AND IT WILL START. SOMETIMES YOU CAN SHIFT INTO NEUTRAL AND IT WILL START. OTHER TIMES NEITHER OF THESE FIXES WORK. RESEARCHING THIS PROBLEM SHOWS IT HAS LONG BEEN A LONGTERM PROBLEM WITH DODGE AND CHRYSLER COVERING SEVERAL YEAR MODELS. NUMEROUS PEOPLE HAVE REPORTED STARTERS, BATTERIES, TIPM MODULES, WIN MODULES, FOBS AND NEUTRAL SAFETY SWITKENNETHCHES (TRANSMISSION RANGE SENSORS) BEING REPLACED WITH NO RELIEF FROM THE PROBLEM. CHRYSLER AND DODGE DEALERSHIPS ARE UNABLE TO DIAGNOSE THE PROBLEM AND CORRECT IT. IT HAS LEFT US STRANDED IN BOTH COLD AN HOT WEATHER SOMETIMES WITH OUR 3 SMALL GRANDCHILDREN IN THE VEHICLE. I FEEL THAT THE SAFETY ISSUE OF THIS PROBLEM IS SOMETHING THE MANUFACTURER SHOULD BE REQUIRED TO IDENTIFY AND CORRECT. *TR

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS OPENED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.