2011 DODGE CHALLENGER Complaints

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WARNING AND SENSOR LIGHTS SUDDENLY ILLUMINATED ALONG WITH THE ABS SENSOR LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED AND TIRE SENSORS WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

ABS LIGHT ON DASH JUST APPEARED ALONG WITH ESP/BAS, ABS, BRAKE, TRACTION LIGHTS.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AIR BAG LIGHT CONTINUES TO COME ON AND OFF, SIGNALING MY AIR BAGS ARE NOT WORKING WHEN THE LIGHT IS ON. I FOUND ONLINE THAT CHRYSLER RECALLED 2011-2013 DODGE CHALLENGERS IN 2013 FOR THIS EXACT ISSUE, HOWEVER WHEN I BROUGHT MY CAR TO A DODGE DEALER, THEY SAY MY VIN IS NOT IN THE SYSTEM FOR A RECALL. BECAUSE IT'S NOT IN THE SYSTEM AS A RECALL, I AM TO PAY OUT OF POCKET? THIS IS A SERIOUS SAFETY ISSUE THAT COULD CAUSE A FATALITY IF I AM IN A WRECK WHILE THE LIGHT IS ON. CHRYSLER SHOULD HONOR THEIR CONSUMERS' SAFETY AND HANDLE THIS BEFORE SOMETHING HAPPENS. I FOUND ON FORUMS THAT MANY CHALLENGER OWNERS HAVE HAD THE SAME EXPERIENCE. SEE LINK BELOW TO RECALL INFO. HTTP://WWW.LEMONAUTO.COM/COMPLAINTS/DAIMLER_CHRYSLER/DODGE_CHALLENGER.HTM. *TR

MY WINDOW CONSTANTLY GOES UP AND DOWN 1/8TH INCH WHEN THE VEHICLE IS TURNED OFF. I HAVE LOOKED ONLINE AND FOUND 80 2011 CHALLENGERS RECALLED FOR THIS EXACT PROBLEM, I BELIEVE THEY SHOULD ALL BE UNDER RECALL. THE SMART GLASS OPERATION IS FAULTY. EVERY 7 SECONDS MY WINDOW MOVES 1/8TH OF AN INCH UP OR DOWN. THIS DRAINS MY BATTERY AND MAKES MY CAR DIE. CUSTOMER SATISFACTION NOTIFICATION M24 SHOULD BE EXPANDED TO INCLUDE ALL 2011 CHALLENGERS WITH THE SMART GLASS. *TR

MY ALTERNATOR IS IN RECALL. IT IS SAID TO POWER DOWN WITHOUT ANY WARNING OR NOTICE, AND IT POWERED DOWN ON ME IN JANUARY. IT WAS TOWED TO CHRYSLER DODGE JEEP OF PARAMUS. THEY DID NOT YET HAVE THE RECALL ALTERNATOR, SO THEY WERE AUTHORIZED TO GIVE ME A NEW ONE. THIS HOWEVER DOES NOT SATISFY THE RECALL, AND I WAS TOLD TO COME BACK WHEN THE RECALL PART IS AVAILABLE. I CAME BACK LAST WEEK, AND THEY DID NOT PERFORM THE RECALL. THEY TOLD ME THAT THE PART PUT INTO THE CAR IN JANUARY IS "JUST AS GOOD" AND "SATISFIES THE RECALL". I WAS TOLD THE SAME THING BY THEIR CUSTOMER SERVICE MANAGER, PARTS SUPERVISOR AND ULTIMATELY THEIR GENERAL MANAGER, DEAN REDMOND. EVENTUALLY, CHRYSLER CORPORATE FINALLY CONFIRMED THAT THIS IS NOT THE CASE, AND THE PART IN MY CAR IN FACT IS NOT AT ALL SAFE. FIVE SEPARATE "EXPERTS" AT THIS DEALERSHIP ERRONEOUSLY TOLD ME THAT MY CAR IS SAFE, AND LEFT ME WITH A POTENTIALLY DEADLY PART IN MY CAR. THE GENERAL MANAGER, DEAN REDMOND, WROTE BACK TO ME THAT THE PART IN MY CAR IS "CORRECT" AND THEN IGNORED MY SUBSEQUENT MESSAGES. I WOULD LIKE SOMEBODY TO HOLD THEM ACCOUNTABLE, BECAUSE THIS IS HIGHLY DANGEROUS AND UNACCEPTABLE. *TR

I WAS DRIVING HOME ON 4/17/15 IN MY 2011 DODGE CHALLENGER WHEN ALL THE WARNING LIGHTS ON THE DASH STARTED FLASHING, THE RADIO WAS GOING ON AND OFF, THE LIGHTS WENT DIM, BUT THE SCARIEST THING WAS THE CAR SUDDENLY LOST ALL POWER, IT WAS STILL RUNNING BUT IT ACTED LIKE IT WAS ON 2 CYLINDERS, ALMOST GOT RAMMED BY THE CAR BEHIND ME!! HAD CAR TOWED TO DEALER, WILL CALL THEM TOMORROW.THIS IS A VERY DANGEROUS FLAW IN THE SYSTEM AND WILL RESULT IN FUTURE LOSS OF LIFE IF NOT CORRECTED!!!! *TR

I HAVE 2 RECALLS PENDING ON MY DODGE CHALLENGER, ONE FOR FRONT AIRBAGS FAILING AND ONE FOR THE ALTERNATOR DIODES POSSIBLY CAUSING FIRE. DODGE WANTS TO TAKE MY CAR FOR 2 DAYS BUT I HAVE NO OTHER VEHICLE. I ASKED HOW WAS I SUPPOSED TO GET HOME, THEY SAID A BUS OR TAXI. I AM NOT TAKING A TAXI AN HOUR RIDE TO GET HOME, THEN TO AND FROM WORK BECAUSE THEY WANT TO RECALL MY CAR, SO I ASKED FOR A LOANER AND WAS TOLD NO. I KEEP CALLING THEIR RECALL ASSISTANCE CENTER, AND THEY TELL ME THAT THEIR SYSTEM IS DOWN AND TO CALL BACK AT ANOTHER TIME. HOW IS THEIR SYSTEM ALWAYS DOWN? WHY DO I HAVE TO SPEND MONEY OUT OF POCKET ON A TEMPORARY VEHICLE SO THEY CAN FIX THEIR OWN RECALL? I CAN'T AFFORD TO RENT A CAR OR USE A TAXI (BUSSES DON'T RUN THROUGH MY AREA). SO I TAKE OFF OF WORK AND POSSIBLY GET FIRED, OR CONTINUE TO DRIVE A DEFECTIVE VEHICLE AND POSSIBLY DIE? *TR

2011 DODGE CHALLENGER. CONSUMER WRITES IN REGARDS TO THE ALTERNATOR RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER ATTACHED THE RECALL NOTICE. *JB

MY ALTERNATOR STOPPED WORKING APROX 8/3/14.THERE WERE NO PARTS AVAILABLE FROM DEALER OR AFTERMARKET SUPPLIERS AT THAT TIME. MY ONLY OPTION WAS TO HAVE ALTERNATOR REBUILT. THE REBUILDER SAID THE DIODES FAILED AND RUINED THE STATOR. THE REPAIR COST WAS ABOUT 645.00 DOLLARS. IN OCTOBER I RECEIVED A RECALL LETTER FROM CHRYSLER STATING A POSSIBLE DIODE FAILURE IN ALTERNATOR.THE LETTER ALSO STATES IF REPAIRS WERE MADE TO SUBMIT PAPERWORK FOR REIMBURSEMENT.I SUBMITTED PAPERWORK BUT WAS DECLINED REIMBURSEMENT. THE CUSTOMER CARE PERSON( [XXX]) COULD NOT GIVE ME A REASON WHY AND INSTRUCTED ME TO ASK LOCAL DEALER WHY I WAS DECLINED. I WENT TO HUNTER DODGE AND SPOKE TO A SERVICE WRITER([XXX]). HE SAYS IT SHOULD QUALIFY. HE TRIED TO FIND OUT WHY I WAS DECLINED BUT COULD NOT GET AN ANSWER EITHER.THE CUST. CARE PERSON TOLD ME THERE IS NO ONE ELSE I CAN TALK TO AND SHE COULD NOT HELP WITH THIS MATTER. I HAVE ALL EMAILS, PAPERWORK, RECEIPTS AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR