2011 DODGE CHALLENGER Complaints

WHILE DRIVING HOME WITH MY 2011 DODGE CHALLENGER V6, THE DASHBOARD LIGHTS (ABS,TRACTION CONTROL, AIRBAGS, ETC) CAME ON. I WAS DRIVING AROUND 60 MPH AND SHORTLY THEREAFTER THE CAR LOST POWER. STEERING LOCKED, I SOMEHOW STAYED ON THE ROAD AND SLOWED DOWN WITH THE BRAKE POWER I HAD LEFT AND THE EMERGENCY BRAKE. SINCE I WAS ON A TURN I KEPT GOING TO THE SHOULDER. FINALLY STOPPED AND THE WHOLE CAR JUST DIED. I READ ABOUT ALTERNATOR FAILURE IN THIS PARTICULAR MODEL. THIS SOUNDS EXACTLY LIKE THAT BUT, THE RECALL IS STILL 2 WEEKS AWAY. I HAD THE CAR TOWED TO A LOCAL CHRYSLER/ DODGE DEALERSHIP. NOW SADDLED WITH A BILL FOR REPAIRS THAT I HOPE I CAN GET REIMBURSED FOR. *TR

I WAS DRIVING AT APPROXIMATELY 40 MPH AND HAD TO SLOW DOWN FOR TRAFFIC. AS I DID, MANY OF THE DASH LIGHTS CAME ON INCLUDE ELECTRONIC STABILITY AND BRAKE. THEY WENT ON AND OFF AS A I SLOWED AND THEN SPEEDED UP SO THAT I COULD PULL OF THE ROAD. AS I TRIED TO PULL OFF THE CAR JUST DIED AND I LOST STEERING CONTROL. I COASTED INTO A SIDE PARKING LOT AND COULDN'T GO ANY FURTHER. TOWED TO DEALERSHIP AND WAS TOLD IT'S THE ALTERNATOR. SO THERE IS A RECALL ON THE ALTERNATOR COMING IN THREE WEEKS. BUT IN THE MEANTIME I HAVE TO SHELL OUT $1,200 FOR AN ALTERNATOR AND NEW BATTERY AND HOPE THAT CHRYSLER FIXES THIS [XXX] UP AND DECIDES TO BOTHER ISSUING ME A REFUND. AND THEN ONCE THE RECALL - THAT EVERYONE HAS KNOWN IS COMING FOR TWO MONTHS - FINALLY DOES COME OUT, I HAVE TO HAVE THE [XXX] THING REPLACED AGAIN. AND HOPE THAT IN THE MEANTIME, CHRYSLER ACTUALLY FIGURES OUT HOW TO FIX THE PROBLEM - WHICH IT SAYS IT DOESN'T CURRENTLY KNOW HOW TO DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

I OWN A 2011 DODGE CHALLENGER THAT WAS PURCHASED BRAND NEW OFF THE SHOW ROOM FLOOR IN THE LATTER PART OF 2011. I WAS LEAVING WORK ON THIS SUNDAY AND PULLED OUT OF THE PARKING LOT TO MERGE INTO TRAFFIC. WITHIN FIVE OR TEN MINUTES OF HAVING PULLED OFF MY CAR BEGAN A COMPLETE SHUT DOWN. THE WINDOWS WOULDN'T GO UP OR DOWN. THE POWER STEERING WENT OUT. THE RADIO AND LIGHTS ALL WENT BLACK. ALSO THE CAR CUT OFF COMPLETELY WHILE I WAS DRIVING!!!! I NEARLY CAUSED A MAJOR ACCIDENT IN THE MIDDLE OF A BUSY INTERSECTION. LUCKILY THE SURROUNDING DRIVERS WERE PAYING ATTENTION AND DID NOT HIT ME. IM MORTIFIED WITH THIS EXPERIENCE. MY CAR IS ONLY THREE YEARS OLD AND I'M CURRENTLY PAYING A NEARLY $600 NOTE ON IT. IT'S SO UNACCEPTABLE AND TO MAKE MATTERS WORSE, WHEN I CONTACTED DODGE, THE ONLY RECOURSE THEY ADVISED WAS TO CONTACT THE DEALER AND HAVE THE REPAIRS DONE AND APPLY FOR REIMBURSEMENT WHENEVER THE RECALL IS ANNOUNCED. WHEN I ASKED IF THEY WOULD BE WILLING TO HAVE A DEALER COME PICK UP THE CAR AS IT IS CURRENTLY INOPERABLE, THEY SAID THAT THE TOWING FEES WOULD BE MY RESPONSIBILITY AS WELL & PROBABLY WOULD NOT BE REIMBURSED. THE CUSTOMER SERVICE REPS BOTH TIMES I CALLED WERE OF LITTLE OR NO HELP AT ALL AND SEEMED GENUINELY UNCONCERNED THAT MY VEHICLE CUT OFF WHILE I WAS DRIVING!!! MY CALL TO THE DEALERSHIP WAS THE SAME. I HAVE HAD ALL MAINTENANCE FOR MY VEHICLE PERFORMED AT THE DODGE DEALERSHIP FROM OIL CHANGES TO TIRE REPLACEMENT. I'VE BEEN A LOYAL CUSTOMER & EVEN DONE REFERRALS FOR THE DEALERSHIP. THIS IS BY FAR THE WORST EXPERIENCE I'VE HAD WITH ANY CAR COMPANY AND I AM SO DISAPPOINTED. I WILL NEVER PURCHASE ANYTHING ELSE FROM THE CHRYSLER BRAND. I NOTICED THE RECALL EVEN INCLUDES THE CARS THEY ARE CURRENTLY SELLING ON THE LOTS (2014 MODELS) SO PLEASE BEWARE AND WARN ANYONE YOU KNOW TO STAY AWAY FROM CHRYSLER & ITS PRODUCTS. THEY DON'T CARE ABOUT YOU OR YOUR SAFETY. *TR

DRIVING AT 40MPH AND ABS, ESP, AND BRAKE ASSIST LIGHTS WERE ILLUMINATED. THEN THE EMERGENCY BRAKE AND SEAT BELT LIGHTS STARTED FLASHING. THE ENTIRE INSTRUMENT PANEL STARTED FLICKERING THEN EVERYTHING BLACKED OUT AND THE CAR LOST POWER AND I HAD TO SWERVE OFF THE ROAD TO AVOID COLLISION. *TR

2011 DODGE CHALLENGER - I WAS DRIVING AND THEN ALL THESE DIFFRENT LIGHTS STARTED TO FLAH ABS, ESP, AND BRAKE ASSIST. THEN THE EMERGENCY BRAKE AND SEAT BELT LIGHTS STARTED FLASHING. MY LOCKED UP I WASNT EVEN ABALE TO TURN THE WHEEL!! THEN THE CAR JUST SHUT DONE, I HAD THE CAR TOWED TO MY HOUSE .(MORE MONEY SPENT) THIS WAS TWO DAYS AGO, THE SAME THING HAPPEND 03/2013 I HAD THE ALTERNATOR FIXED $800.00 THIS SHOULD NOT GO OUT AFTER 1 YEAR IN A 2011! THIS HAS TO BE A DEFFECT! I WILL NEVER PURCHASE ANOTHER DODGE! I SHOULD NOT HAVE TO REPAY TO GET THIS ALTERNATOR FIXED AGAIN THIS WILL BE THE 3RD ALTERNATOR IN 3 YEARS.. VERY UNHAPPY WITH DODGE> SO THEN I TOWED MY CARE 25MILES TO THE DEALER SHIP( $160.00) TO ADVISED ME ITS MY ALTERNATOR AND MY WARRANTY EXPIRED 03/2014 VERY UPSET AT THIS POINT AND $200 TO TELL WHAT I ALREADY NEW!!! I CALLED DODGE CUSTOMER SERVICE WAS NOT OFFER ANY ASSISTANT'S WITH PAYING FOR THIS I WAS ADVISED TO WAIT FOR A RECALL! WHAT THE HELL VERY POOR CUSTOMER SERVICE!! I WILL NOW WRITE TO THERE CORPORATE OFFICE AT CHRYSLER GROUP CUSTOMER CARE PO. BOX 21-8004 AUBURN MICHIGAN 48321-8004! THIS TYPE OF BUSINESS PRACTICE IS UNACCEPTABLE. *TR

2011 DODGE CHALLENGER - DRIVING AT 40MPH AND ABS, ESP, AND BRAKE ASSIST LIGHTS WERE ILLUMINATED. THEN THE EMERGENCY BRAKE AND SEAT BELT LIGHTS STARTED FLASHING. THE ENTIRE INSTRUMENT PANEL STARTED FLICKERING THEN EVERYTHING BLACKED OUT AND THE CAR LOST POWER; HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE I PURCHASED THE CAR. DIAGNOSTICS SHOWED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED...AN $1,100 REPAIR JOB. AFTER-MARKET PARTS ARE NOT AVAILABLE FOR THIS MAKE/MODEL SO IT IS VERY EXPENSIVE! (LUCKILY THE DEALERSHIP WAS WILLING TO WORK WITH ME AND OFFERED A "GOODWILL WARRANTY.") ULTIMATELY, IT'S A REPAIR THAT SHOULDN'T BE NEEDED ON A CAR THAT'S 3 YEARS OLD WITH LESS THAN 50K MILES. THIS IS DEFINITELY A DEFECT THAT NEEDS TO BE ADDRESSED BY CHRYSLER; THIS MALFUNCTION PUTS DRIVERS IN SERIOUS DANGER. *TR

I WAS DRIVING MY 2011 DODGE CHALLENGER AND THE ANTI SKID LIGHTS AND ABS LIGHTS CAME ON AND I SMELLED SMOKE INSIDE THE CAR.THE CAR ALMOST QUIT RUNNING AND WINDOWS WOULD NOT ROLL UP,I HAD NO CONTROL OF ANYTHING IN THE CAR.READ ONLINE THE ALTERNATOR IN THE CULPRIT MY CAR WHINES REALLY BAD AND ANY DAY IM ASSUMING IT WILL QUIT BECAUSE OF THIS PROBLEM.NOT COVERED ON ANY INSURANCE AND MOPAR WILL NOT DO ANYTHING ABOUT IT,HOW MANY COMPLAINTS OR DEATH DO THEY NEED TO HAVE A RECALL?CHRYSLER CORP SHOULD BE ASHAMED OF THEMSELVES LETTING THIS GO ON LIKE IT HAS.UNHAPPY WITH MY PURCHASE. *TR

OVER THE PAST YEAR, I HAVE HAD MAJOR POWER/BATTERY ISSUES WITH MY CAR NOT STARTING AFTER SITTING OVER NIGHT. THE FIRST TIME, I WAS TOLD BY THE DEALERSHIP THAT IT WAS MY 2 YEAR OLD ALTERNATOR WHICH COST ME NEARLY $700 TO REPLACE. LESS THAN 4 MONTHS LATER, MYSTERIOUSLY MY BATTERY ALSO HAD TO BE REPLACED, WHICH WAS ANOTHER $300 PLUS. A FEW WEEKS AGO, WHILE I WAS DRIVING, MY WINDOW STARTING GOING UP AND DOWN INTERMITTENTLY. I MENTIONED THIS TO MY SON, WHO HAD THE CAR WITH HIM DURING THE TIME OF ALL THE ISSUES, HE STATED THAT HE TOLD THE DEALERSHIP ABOUT IT, AND THEY SAID IT WAS THE "SMART WINDOW" AND OFFERED TO REPAIR IT FOR SOME CRAZY AMOUNT OF MONEY. BUT NEVER DID THEY ALLUDE TO THE FACT THAT THE SMART WINDOW WAS THE CAUSE TO MY ALTERNATOR AND BATTERY FAILURE. MY NEW BATTERY WILL NO LONGER HOLD A CHARGE, AND I AM HAVING TO EITHER DISCONNECT IT EVERY NIGHT, OR JUMP START IT EVERY MORNING. WHEN I CALLED CHRYSLER ABOUT THIS ISSUE, AFTER LEARNING THAT THERE ARE MANY CHRYSLER VEHICLES THAT HAVE BEEN RECALLED FOR THIS ISSUE, I WAS TOLD THAT MINE IS NOT ON THE LIST, BUT THAT I COULD TAKE IT TO A DEALERSHIP SPEND MORE MONEY ON DIAGNOSTICS AND THEY COULD REPAIR IT FOR ME! I AM A SINGLE MOM WHO GOT STUCK WITH THIS CAR IN A DIVORCE. I SHOULD NOT HAVE TO DEAL WITH ALL OF THESE EXPENSIVE ISSUES WITH SUCH A YOUNG CAR.THIS IS POOR BUSINESS BY CHRYSLER, AND I WILL SURELY NOT BUY FROM THEM AGAIN! *TR

I WAS DRIVING MY CAR ON 7/19/2014 AS NORMAL AND I NOTICED SEVERAL DRIVERS FROM OTHER CARS POINTING AT MY HOOD. THERE WERE NO DASH INDICATOR LIGHTS ON . I PULLED OVER AND THE CAR POWERED DOWN AND SMOKE STARTED BILLOWING THROUGH THE VENTS AND FROM UNDER THE HOOD. I RELEASED THE HOOD AND NOTICED THE ALTERNATOR SMOKING HEAVILY AND MELTING, I THOUGHT IT WAS ABOUT TO CATCH FIRE. I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD 4 DAYS LATER THE ALTERNATOR HAD TO BE REPLACED, NOT COVERED UNDER WARRANTY; DUE TO IT BEING CONSIDERED AN ACCESSORY; WOULD COST 723.00 TO REPAIR. BEING THAT THE CAR ONLY HAS 44,000 MILES ON IT, I WAS VERY DISTURBED. MY CAR WAS READY IN ABOUT 4 DAYS WHICH I WENT AHEAD AND PAID FOR REPAIRS AS I NEED THE CAR FOR TRANSPORTATION AND EVEN AFTER I SAW THE COUNTLESS REPORTS OF SIMILAR INCIDENTS ON THE INTERNET AND WAS APPALLED THIS PART HAD NOT BEEN RECALLED. I FIGURED MOST CARS HAVE TO HAVE AT LEAST ONE MAJOR REPAIR SO I'M GOOD FOR AWHILE. WRONG! THE SAME WEEK THE CAR GOT OUT OF THE SHOP, I STARTED HEARING A CLICKING UNDER THE GEAR SHIFT AND THE ABS, ESP AND TRACTION CAME ON THE DASH. I CONTACTED THE DEALERSHIP TO MAKE AN APPOINTMENT TO BRING IT IN BUT IT ISN'T UNTIL A WEEK LATER. I WAS TOLD AS LONG AS THE LIGHT DOESN'T STEADILY REMAIN ON, I SHOULD BE FINE UNTIL MY APPOINTMENT DRIVING IT. TODAY I WAS RIDING ALONG ON A HIGHWAY AND THE CAR BEGIN TO LOSE POWER NOT ALLOWING ME TO ACCELERATE OR STEER, NOW THE MALFUNCTION LIGHT IS ON. DODGE REALLY NEEDS TO CONSIDER RECALLING THIS MODEL AS PROBLEMS START TO OCCUR AT 40,000 MILES FROM WHAT I HAVE READ AND CAN CAUSE SERIOUS SAFETY ISSUES BECAUSE IT STALLS WITH THE INDICATOR LIGHTS FOLLOWING LEAVING CONSUMERS WITH THE INABILITY TO STEER OR GET OUT OF THE DANGERS OF INCOMING TRAFFIC. *TR