2012 DODGE CHALLENGER Complaints

RECEIVED NOTICE OF ALTERNATOR RECALL IN DECEMBER 2014. ALTERNATOR FAILED IN OCTOBER AND VEHICLE WAS TOWED TO DEALER AT MY EXPENSE. NEW ALTERNATOR WAS INSTALLED AT MY EXPENSE. I HAVE REQUESTED REIMBURSEMENT AS REQUIRED BY THE RECALL NOT THREE TIMES WITH NO RESPONSE FROM CHRYSLER. RECALL NOTICE SAID PAYMENT WOULD BE MADE WITH 60 DAYS. IT'S BEEN OVER 90 DAYS. *TR

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 DODGE CHALLENGER. CONSUMER WRITES IN REGARDS TO VEHICLE ALTERNATOR RECALL NOTICE. *SMD ACCORDING TO THE INVOICE, THE ABS LIGHT ILLUMINATED, AND THE LEFT FRONT WINDOW WOULD NOT ROLL DOWN. THE CONSUMER SENT IN RECALL NOTICE # 14V634000. *JB

TL*THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

RECALL N07: I TOOK MY VEHICLE TO SPRINGFIELD CHRYSLER AUTO MART WHEN THE RECALL WAS FIRST ISSUED, I BOUGHT THIS CAR WITH THE AIRBAG LIGHT ON THE DEALERSHIP (NOT THE ONE LISTED ABOVE) SOLD IT TO ME LIKE THAT. THE DEALERSHIP REPLACING THE WIRES (DEALERSHIP ABOVE) CUT AND SPLICED INTO THE OLD WIRES INSTEAD OF REPLACING THEM. THEY HAD PLUGS ON THEM AND HE CUT THEM RIGHT OFF AND WIRED THE AIRBAGS UP. IT IS A MAJOR SAFETY HAZARD FOR THESE WIRES TO NOT BE CUT THAT'S WHY THEY HAVE PLUGS ON THEM. IM STILL HAVING ISSUES WITH THIS VEHICLE REGARDING THIS RECALL AND THE DEALERSHIP CAN'T SEEM TO GET IT STRAIGHT SERVICE ADVISOR ([XXX]) ADVISED ME NOT TO BRING MY CAR BACK BECAUSE IT'S GOT SEVERAL ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR COMPLETELY WANT START. HAD A JUMP START AND THE CAR CRUNK UP HOWEVER TO GO OUT TO CRANK THE VEHICLE THE NEXT MORNING AND THE VEHICLE WANT START AT ALL. CONTACTED THE DEALER THEY STATED THEY DON'T HAVE THE ALTERNATOR FOR THE VEHICLE AND WOULD BE ABLE TO DO A TEMPORARY FIXED. NOT ONLY DO I HAVE TO PAY OUT OF POCKET 150.00 JUST FOR THEM TO DO THE TESTING . I ALSO WOULD HAVE TO PAY FOR THE ALTERNATOR FOR THE RECALL 1300 BECAUSE MY CAR HAS REACHED 45000 MILES. IF THE CAR HAS A RECALL WHY SHOULD WE HAVE TO PAY SO MUCH OUT OF POCKET BECAUSE OF THEIR ERROR. *TR

THE CAR ALTERNATOR WENT OUT AND TO MY UNDERSTANDING THIS IS ALREADY BEEN DOCUMENTED. CHRYSLER LLC HAS YET TO COME UP WITH ANY ALTERNATIVES TO FIX THE ISSUE AND HAS INADEQUATE PARTS TO REMEDY THE ISSUE. CHRYSLER LLC WANTS TO REPLACE RECALLED PARTS WITH THE SAME RECALLED PARTS WHICH COULD CAUSE ACCIDENTS, INJURY AND DEATH. *TR

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ALTERNATOR FAILURE (DOCUMENTED RECALL) CAUSED THE VEHICLE TO STALL AND LOSE ALL POWER. LUCKY THIS WAS AT LOW SPEED ON A SURFACE STREET VS. HIGHWAY SPEED AND INTERSTATE. WAS ABLE TO COAST VEHICLE TO A SIDE STREET HOWEVER BLOCKING ONE LANE OF TRAVEL. VEHICLE WOULD NOT START NOR SHIFT TO NEUTRAL AND THE HAZARD LIGHTS WOULD NOT FUNCTION IT WAS COMPLETELY DEAD. HAD VEHICLE TOWED TO DEALER FOR REPAIR. DEALER INSTALLED A NEW ALTERNATOR SUBJECT TO THE SAME RECALL AND STATED THAT THE PROPER REPLACEMENT IS ON BACK ORDER AS WELL REFUSED TO PAY TOWING (COST INCURRED DUE TO A FAILED COMPONENT UNDER RECALL) STATED THEY WERE DOING US A FAVOR BY NOT HAVING TO PAY FOR THE REPAIR AND PROVIDING A RENTAL CAR. THIS IS A SERIOUS ISSUE THAT WILL CAUSE A CRASH AND OR FATALITY IF THIS HAPPENS AT HIGHWAY SPEED OR ON ANY BUSY THOROUGHFARE. IT IS UNACCEPTABLE TO REPLACE A FAILED PART WITH ANOTHER PART SUBJECT TO THE SAME RECALL. ANOTHER SOLUTION NEEDS TO BE AVAILABLE OTHER THAN SUBJECTING OWNERS OF THESE VEHICLES TO CONTINUED SERIOUS SAFETY RISK WHILE AWAITING BACK ORDERED PARTS.THERE ARE ALTERNATE REPLACEMENTS THAT COULD BE OBTAINED BY DODGE VS. HAVING THE OEM OF THE ALTERNATOR COVER THE ENTIRE RECALL COST. THIS IS A DODGE ISSUE TO ITS CONSUMERS HOWEVER DODGE PURSUES RECOUPING ITS COSTS IS ITS OWN ISSUE. THEY ARE BLATANTLY PUTTING COST ABOVE SAFETY AND NOT ACCOMMODATING OWNERS TO DEFER COST. KEEPING A VEHICLE IN OPERATION WITH THIS SERIOUS OF AN ISSUE WILL BE DISASTROUS AT SOME POINT. MANY OWNERS HAVE NO ALTERNATIVE BUT TO OPERATE THE VEHICLES WITH THE ISSUE GIVEN THEIR FINANCIAL SITUATION. IMPACTED OWNERS SHOULD HAVE COSTS OF MITIGATING THE RISK SUCH AS A LONG TERM RENTAL CAR DEFERRED BY DODGE WHILE AWAITING AN APPROPRIATE REPAIR/REPLACEMENT OF THE RECALLED PART GIVEN THE SERIOUSNESS OF THE SAFETY RISKS INVOLVED. *TR UPDATED 3/31/16 *JS