2017 DODGE CHALLENGER Complaints

The 8.4 Uconnect radio controls many aspects of the vehicle including hands free communications. When a communication device is paired to the system, at a random time, the device becomes unpaired and hands free communication becomes unusable. Additionally, at a random time, when the steering wheel communication button is pressed, the voice prompt announces "SIRI not connected". At that point, hands-free communication is not possible. It should be noted that SIRI is an Apple device feature. I have never used nor connected an Apple device to the system. The radio was dealership replaced in 2021 under partial goodwill coverage and partial cost to me. During my last dealership visit, I noted the issues and asked the service department to check the system software for updates. They verified that the software was already up to date. Additionally which is a minor safety issue, when communication device pairings are lost, other system settings are lost including all of the radio presets. At that point, communication pairings and system settings must be re-done. These issues are noted on several Dodge Challenger, Dodge Charger, Dodge Ram and Jeep forums. To view the forum posts regarding these issues, Google search using the term "8.4 unconnect problems". Many functions of this vehicle are controlled through the radio head. Random failures of the head including vehicle hands-free communication operation are critical to highway safety.

Dear [NHTSA / Indiana Attorney General], I am filing a complaint regarding a serious safety issue with my vehicle, a 2017 Dodge Challenger, purchased on [XXX] from Wetzel Chrysler Dodge Jeep Ram, Richmond, Indiana). Six months after purchase, the steering column failed, leaving the vehicle unsafe to drive. The dealership confirmed the repair cost at $4,500 but refused assistance, and Stellantis has also declined support despite the fact that this is a critical safety component necessary to control the vehicle. This defect poses a significant risk of sudden steering loss while driving, endangering both myself and others on the road. I respectfully request that your office review this matter for potential manufacturer accountability, safety recall investigation, or consumer protection enforcement. Thank you for your attention to this urgent safety concern. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My Service airbag system light keeps coming on and I have done everything to fix it but the light still comes on.

2017 Dodge Challenger 392. my radiator fan motor seized, causing the fan blades to explode sending plastic pieces into the radiator and other fuel lines. The fuel lines were my biggest concern because of fire. however, it did not. Next the repairs at a certified Dodge dealership cost me over $5,500. in damages to repair. This is a very known issue with Dodge SRT models. Furthermore, not even a month later the other fan seized and exploded apart, once again causing complete failure of my 1 month old radiator, causing another $5,000 in damages to repair. THIS is a very well known issue on forums across the USA. Thank you

8.4" touchscreen delaminating, causing ghost touches, which is changing my steering , timing, wipers, headlights, and suspension. The radio is going through stations, inputs, i can not use my android auto or use gps, all of my settings. It is very much a safety concern!

I took my car to the mechanic because the car was leaking radiator fluid. In testing the car he found that the head gasket had blown. He confirmed this with a hydrocarbon test. The car has 72,000 miles on it. I am the original owner. After saving the money to get the head gasket done. I was driving the car around when it began to to run poorly. At idle it was running very badly. I took it back to the mechanic to see what this issue was. After doing some testing they started to take the camshaft out of the car. It came out in 2 pieces. My car has the 3.6 in it. There is a class action lawsuit for this issue but because whatever part was linked to the lawsuit was not installed in my car I am not entitled to the fix. There are many more people with the same issue with the 3.6 liter Pentastar motor that I have had to go through after doing a bunch of research. This car is my dream car. I have taken excellent care of her. She has gotten oil changes religiously. I am at a complete loss as to how a camshaft can break. I have attached pictures of the camshaft and at the break you can see where there are defects in the metal causing it to break in two.

My 2017 Dodge Challenger has an 8.4 UConnect touch screen that is experiencing the common delamination defect. There are no warning lights or codes, and my car has not been inspected by the manufacturer, police, or insurance. It is currently available for inspection, but as it has escalated to a safety concern I do not know how long I can keep it in the car. The screen started delaminating 4 years ago, conveniently months after the car was no longer under the 3 year warranty. In 2020 the dealer charged me the $150 diagnostic fee, and then told me the only thing to do was spend another $1500 to replace the unit. The delamination is happening due to known manufacturer errors in the glue used, and is not exacerbated by owner misuse. After 4 years, the delaminating has spread to over half of the screen and "ghost touches" have increased in frequency so much that they have passed inconvenient/cosmetic and have become dangerous. The touch screen holds more than entertainment and comfort settings, it is also how performance features, and safety features are accessed. These ghost touches started as just changing the radio station, but now opens the performance app, which can not be used while in drive. It will also commonly call the SOS number. If this is activated, it will attempt an SOS call every 60 seconds and there is no way to shut it off. This is distracting to the point of danger at 75 MPH on the interstate. I would be less distracted using a cell phone than trying to ignore a screen flitting to something different every 2 seconds. The NHTSA defines distracted driving as "any activity that diverts attention from driving, including talking or texting on your phone, eating and drinking, talking to people in your vehicle, fiddling with the stereo, entertainment or navigation system — anything that takes your attention away from the task of safe driving." I am not distracted by my own poor choices, a recall needs to be made to protect the drivers of these vehicles.

Driveshaft carrier bearing out at 28,000 miles of use. Common problem. Needs a recall.

The LCD of the uconnect control panel has progressively continued to delaminated since about 12-18 months after purchasing. Recently it has become a driving hazard. It presses the screen at random, which has changed the engine performance mode while driving and engaged the manual transmission option while driving. It has made over 40+ phone calls in the past month and has dialed emergency sos services least once. I am now forced to repair the screen myself because no recall has been issued for defective LCD screens.

2017 Dodge Challenger GT, very well maintained. About two months ago, I would hear chimes but no messages popping up. A few days after this started happening, I am driving on the parkway and then ACC MODE flashed on the message center behind the wheel, but then went away very quickly - I could not see what else the message was trying to indicate. This happened several times on the trip home from work. Otherwise, the car drove without an issue. A few days later, on a Sunday, I am driving and the check engine light comes on. I bring it to Auto Zone and get a reading of thermostat erratic. Bring it to the mechanic the next day on Monday, who gets the same reading. He calls me to say after replacing the part, it was "throwing really weird erratic codes" & asked if I would approve a temperature sensor, thinking that might fix the issue, which I did. Drove the car home and then to work the next day on Tuesday with no issue. Wednesday morning, I back out of the driveway because I am working home that day & my husband needs to get to work. Waiting in front of the house with my foot on the brake, as he leaves, I do not take my foot off the brake but instead lift off a little but still keep pressure on it to slowly turn the wheel and roll into the driveway. As this happens, with foot still on brake, I see ACC MODE flash on the screen, hear a loud winding noise like someone stomped on the gas, then the steering wheel, & brakes lock. The shifter also locks. The car launches forward, then, on its own, jerks violently to the right and I crash into the house. I try to turn off the car but it will not turn off. I then remember the key fob next to me on the seat and the only way to turn off the car is by the key fob. I find out later via Internet research that day that there was a recall on the V8's for issues with Adaptive Cruise Control activating on its own or not disengaging and my insurance asks me to call Dodge to open a case and the rep yells at me it's only V8 & hangs up.