2019 DODGE CHARGER Complaints

TL* THE CONTACT OWNS A 2019 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL RATTLING SOUND WAS DETECTED ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TAYLOR CHRYSLER DODGE JEEP RAM (1497 IL-50, BOURBONNAIS, IL 60914, (815) 935-7900) WHERE IT WAS DIAGNOSED THAT THE EXHAUST MUFFLER WAS FRACTURED ON THE DRIVER'S SIDE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL MID OCTOBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

MY CAR IS SHAKING OVER 60 MPH AND WHEN I TURN THE STEERING IT'S MAKING A NOISE . THE DEALER IS REFUSING TO FIX IT THE SAME DAY . THEY SAID IF I DROP IT OFF TODAY IT WILL TAKE 3-5 DAYS . SO I ASKED FOR A LOANER AND THEY SAID NO . AND THE NEXT SAME DAY SERVICE I CAN GET IS AUG 17 . WHICH IS 8 DAYS FROM TODAY .

MY DAUGHTER WAS ON HER WAY TO SCHOOL AND THE AIRBAGS DEPLOYED ON HER, CAUSING HER TO RUN OFF THE ROAD, INTO A DITCH. THE PEOPLE AT DODGE HEADQUARTERS WOULD NOT TALK TO ME IN REGARDS TO THE CRASH DATA REPORT, BUT THEY SENT A LETTER SAYING THEY WERE NOT TAKING RESPONSIBILITY FOR THIS ISSUE. *BF THE DRIVER'S LIP (CONTUSION) AND ARM (BURN) WERE INJURED DURING THE CRASH. *DSY*JB *DT *DT THE CONSUMER PROVIDED THE ACCIDENT REPORT. *TR*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB *AS *DT *TR *AS*JB

THE CHARGER FORCEFULLY APPLIED THE BRAKES, WHICH IT CAN DO BECAUSE IT HAS FORWARD COLLISION CONTROL, HOWEVER I WAS MOVING 40 MPH WITH NOTHING IN FRONT OF ME. NO PEDS. NO CARS. NO ANIMALS. THE VEHICLE'S BRAKE LIGHT FLASHED ON THE INSTRUMENT PANEL AND IT IMMEDIATELY BRAKED, EVEN THOUGH MY FOOT WAS ON THE ACCELERATOR. I FLEW INTO THE SEATBELT AND THE CARS BEHIND ME SKIDDED NEARLY INTO MY CAR, HONKING ANGRILY. THERE WAS NO REASON FOR THE CAR TO DO THIS.

WE'VE PURCHASED 15 PURSUIT RATED CHARGERS THIS YEAR. OUT OF THE 15 WE HAVE FOUND 2 SO FAR WITH STEERING FAILURES. ONE FAILURE WAS DURING IDLING FOR A PERIOD OF TIME, THE OTHER AFTER A HIGH SPEED PURSUIT CAUSING THE POWER STEERING TO FAIL UNDER EXTREME DRIVING CONDITIONS.*DT CONSUMER PURCHASED VEHICLES WITH THESE 2 VINS[XXX] AND [XXX]. THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *DT VEHICLE TAKEN TO SERVICE DEALER.*JB