2011 DODGE CHARGER Complaints

RECALL T36: MY AR CUT OFF ON ME WHILE I WAS DRIVING DUE TO THE RECALL ON THE ALTERNATOR AND POWER STEERING. MY CAR HAS BEEN IN THE SHOP FOR 3 WEEKS AND I FINALLY GOT A CALL BACK TODAY. THE RECALL DEPARTMENT TOLD ME I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN SUBMIT TO THEM FOR REIMBURSEMENT. I HAVE ARGUED ABOUT HAVING TO PAY OUT OF POCKET FOR A RECALL. ALSO THEY ARE TRYING TO GIVE ME A ALTERNATOR THAT STILL IS NOT THE PERMANENT FIX. SO THIS ALTERNATOR COULD STILL GO OUT ON ME WHILE I AM DRIVING LIKE THE FIRST TIME. WHEN THE CAR CUT OFF I HAD JUST GOTTEN OFF THE HIGHWAY. THANK GOD I WAS NOT ON THE HIGHWAY STILL BECAUSE THE CAR JUST SHUT COMPLETELY DOWN. I HAD NO POWER WHEN THE CAR SHUT DOWN AND I ENDED UP RUNNING UP ON THE CURB TRYING TO STOP THE CAR.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE BATTERY AND THE LOW POWER MODE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO NAPLETON'S MID RIVERS CHRYSLER (4951 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, PHONE NUMBER: (636) 936-3669) WHERE IT WAS DIAGNOSED THAT THE RECALL PART T36 FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED BY THE SERVICE DEPARTMENT AND WAS INFORMED THAT THEY WOULD NOT PAY THE FEE FOR THE PART AND WOULD REIMBURSE THE CONTACT WHEN THE PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,503. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE HOME AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (EVANS ARENA CHRYSLER DODGE JEEP RAM, 924 SHILOH SPRINGS RD, DAYTON, OH 45415) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL MARCH OF 2018. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE ONLY IN MARCH OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 95,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/17 *BF CONSUMER STATED ON 8/27/17 SHE WAS DRIVING ON THE ROAD AND CAR JUST STOPPED RUNNING. UPDATED 7/18/18*JB

RECALL ON ALTERNATOR ON 8/27/17 I WAS DRIVING ON THE ROAD AND MY CAR JUST STOP RUNNING. I RESTARTED IT AND THE BATTERY SAFE MODE APPEARED ON THE SCREEN. I MADE IT TO MY HOUSE AND MY CAR STOP WORKING ALL TOGETHER. I CALLED EVAN ARENA DODGE TO MAKE A SERVICE APT. THEY STATED THEY WERE BACKED UP AND GAVE ME A DATE 8/8/17 @ 10 AM. I CALLED THE RECALL 9/5/17 AGENT STATED PART WILL NOT BE IN UNTIL 2018. I STATED WHAT I'M I SUPPOSE TO DO WITHOUT A CAR, AGENT STATED THEY WILL APPROVE A RENTAL UNTIL THEN. I CALLED RECALL 9/6-9/8 TO GUARANTEE THAT MY CAR WILL GET THE PROPER CARE AND I WILL NOT BE OUT OF A CAR. CHRIS SERVICE AGENT AT EVAN ARENA DODGE STATES MY CAR PART IS ON RECALL AND THE PART WILL NOT AVAILABLE UNTIL 2018. I STATED I WAS AWARE OF THE ISSUE PER RECALL. CHRIS SERVICE AGENT GAVE ME A BILL OF $99.99 I REFUSED TO SIGN AND PAY FOR IT BECAUSE IT WAS AN ALTERNATOR RECALL ISSUE AND NOT FAULT OF MY OWN. I STATED TO CHRIS SERVICE AGENT,' WHAT ABOUT A RENTAL PER RECALL I WILL BE PROVIDED A RENTAL UNTIL FURTHER NOTICE.' CHRIS STATED I DON'T KNOW WHY THEY SENT OUT THEM LETTERS OUT BECAUSE EVERYONE HAS BEEN COMING UP HERE TO GET THEIR CAR FIXED. I STATED TO CHRIS SERVICE AGENT I'M A VICTIM OF THE RECALLED ALTERNATOR AND I HAVE BEEN WITHOUT A CAR FOR A WEEK AND A HALF. CHRIS LEFT DESK AND TOM SUPERVISOR CAME AND STATED PARTS WILL NOT BE IN UNTIL MARCH 2018. I STATED TO TOM THAT'S NOT MY PROBLEM, I NEED TO GET TO WORK I HAVE 2 JOBS AND NO TRANSPORTATION. I NEED A RENTAL, TOM STATED I WILL EMAIL MY DISTRICT MANAGER AND HE USUALLY GETS BACK TO ME QUICKLY FOR THE APPROVAL OF THE RENTAL, IF IT'S THE RECALL ALTERNATOR. I STATED WELL I HAVE AN APT AT 10 AM PUT IT ON THE DIAGNOSTIC AND YOU SHOULD BE CALLING ME IN AN HOUR. CHRIS SERVICE AGENT CALLED ME AT 12:30 AND STATED IT WAS THE ALTERNATOR AND I STATED WHAT ABOUT THE RENTAL?UNABLE TO COMPLETE MY COMPLAINT DUE TO LACK OF CHARACTER

AT NIGHT OR WHEN HID HEADLIGHTS ARE ON FOR ABOUT 30 MINUTES, ONE OF THE HEADLIGHTS WILL TURN OFF, LEAVING ONLY ONE LIGHT ON. IF I STOP THE CAR AND TURN OFF THE IGNITION AND RESTART THE CAR BOTH LIGHTS WILL BE ON. ALSO IF I TURN OFF THE HEADLIGHT SWITCH FOR A MOMENT AND THEN BACK TO THE ON POSITION BOTH HEADLIGHTS COME BACK ON. AT FIRST I THOUGHT I HAD A BURNT OUT BULB AND I TOOK THE CAR TO FIRESTONE TO GET A REPLACEMENT BULB, BUT THEY SAID BOTH HEADLIGHTS WORK AND COULD NOT DUPLICATE THE PROBLEM. I TOOK IT TO A DODGE DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. THIS PROBLEM STILL OCCURS. NEITHER FIRESTONE OR DODGE CHARGED ME ANYTHING FOR THE CHECK. THEY BOTH SAID "NO PROBLEM FOUND". NOW DODGE SENT ME A RECALL NOTICE FOR AN ALTERNATOR PROBLEM. I WONDER IF THIS IS RELATED.

VEHICLE STOPPED IN THE MIDDLE OF THE ROAD DUE TO ALTERNATOR SUDDEN FAILURE. THERE IS A RECALL ON ALTERNATOR PART, BUT THE DEALERSHIP WILL NOT HONOR THE RECALL.

ON THE MORNING OF 8/20 I DROVE 2 BLOCKS FROM MY HOUSE WHEN THE CHATTERY SAVE MODE TURNED ON ACCOMPANIED BY THE BATTERY LIGHT ON THE DASH SHORTLY AFTER THE CAR LOST POWER STEERING AND ALL ELECTRIC COMPONENTS SHUT OFF AND THEN THE CAR SHUTOFF AND WAS IMMOBILE AFTER THAT. I PUSHED THE CAR HOME AND THE CAR HASN'T TURNED OVER SINCE. I DISCONNECTED THE BATTERY AND USED A BATTERY CHARGER TO RECHARGE SO I CAN PUT MY WINDOWS UP WHEN I RECONNECTED THE BATTERY I PUT THE CAR IN RUN KNOWING THE ALTERNATOR WAS BAD AND PENDING RECALL. AS THE WINDOWS HIT THE CLOSED POSITION BLACK SMOKE STARTED COMING OFF THE ALTERNATOR AND I PROMPTLY DISCONNECTED THE BATTERY AGAIN COMPLETELY AFTER TURNING THE CAR INTO OFF POSITION AGAIN. THE ALTERNATOR CONTINUED TO SMOKE FOR 5 MINUTES AS I STARED AT IT WITH FIRE EXTINGUISHER IN HAND AND PHONE IN THE OTHER WITH 911 DIALED AND READY. AS THE CAR SAT IN THE DRIVEWAY AFTER ALL THIS I NOTICED A FUEL SMELL THAT CAME FROM THE CAR THEN I NOTICED A FUEL LEAK. A CONSTANT DRIPPING OF 1OR 2 DROPS PER 5SECONDS. THE LEAK COMES FROM BELOW THE DOOR HINGES AREA OF THE PASSENGER SIDE REAR DOOR. I CANNOT FIND THE ORIGIN BUT THIS IS WHERE IT DRIPS FROM. I'VE READ THAT THIS IS ALSO A COMMON PROBLEM BUT DODGE OR ANY OTHER AFFILIATE HAS RECALLED ANY FUEL COMPONENTS AND PEOPLE THAT HAVE CHANGED THE FULL FUEL SYSTEM TANK HOSES PUMPS EVERYTHING STILL CONTINUE TO HAVE THIS ISSUE WHEN THE VEHICLE IS FILLED WITH GAS TO MAX CAPACITY AND THE LEAK STOPS ONCE THE FUEL LEVEL REACHES 3/4 TANKS OR LESS.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR LIGHTING DIMMED AND THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS DID NOT WORK AT ALL. THERE WAS A COMPLETE LOSS OF HEADLIGHT FUNCTIONALITY, WHICH PROMPTED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT PEP BOYS IN EDGEWATER PARK, NEW JERSEY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT BULBS WERE REMOVED AND REINSERTED BECAUSE THEY WERE NOT THE SOURCE OF THE FAILURE. IN ADDITION, THE FUSES WERE INSPECTED BUT THE FAILURE COULD NOT BE DETERMINED DIRECTLY. PEP BOYS LOCATED NHTSA CAMPAIGN NUMBER: 14V101000 (EXTERIOR LIGHTING) AND REFERRED THE CONTACT TO THE DEALER. AN UNKNOWN DODGE DEALER IN LUMBERTON, NEW JERSEY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE CONTACT'S VIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 45 MPH, THE ABS, TRACTION CONTROL, AND SERVICE AWD INDICATORS ILLUMINATED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION. ALSO, THE TRANSMISSION SLIPPED, WHICH CAUSED THE VEHICLE TO STALL. ALSO, WHILE THE VEHICLE WAS STATIONARY, THE EMERGENCY BRAKE INDICATOR ILLUMINATED AND THE TRANSMISSION SLIPPED. THE CONTACT STATED THAT THE ABS INDICATOR DISENGAGED AND THE VEHICLE WAS ABLE TO BE DRIVEN AWAY AT LOWER SPEEDS OF 20-25 MPH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

VEHICLE WAS PARKED IN A PRIVATE CONDOMINIUM PARKING LOT IN LUBBOCK, TX AND POPPED OUT OF PARK WHILE IT WAS RUNNING. IT ROLLED BACKWARDS AND HIT A CURB AND BUSH. DRIVER'S DOOR WAS LEFT OPEN AND DRIVER WAS STANDING NEARBY. ATTEMPTED TO MOVE BUT WAS HIT BY THE DOOR CAUSING SOME INJURIES. $7200 DOLLARS WORTH OF DAMAGE WAS DONE TO THE VEHICLE. IT IS UNKNOWN IF IT IS A TRANSMISSION ISSUE OR ELECTRICAL.