2016 DODGE CHARGER Complaints

2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING

THE INTERIOR DOOR PANEL ON THE DRIVER'S SIDE DOOR IS SEPARATING FROM THE DOOR LEAVING A GAP BETWEEN THE WINDOW AND THE DOOR PANEL. APPARENTLY, THIS HAPPENS WHEN IT GETS HOT AND THE CHEAP FOAM ADHESIVE FCA USED EXPANDS AND CAUSES THE INTERIOR PANEL TO SEPARATE.

FUEL LEAKS AFTER FUEL TANK IS FILLED PARKED OR DRIVING, STRONG FUEL SMELL WHILE DRIVING, CHECK ENGINE LIGHT COMES ON. INSPECTED VEHICLES..(THIS IS THE 3RD 2016 CHARGER IN OUR FLEET THAT HAS HAD THIS CONCERN) FOUND FUEL PUMP COVER PLATE HAS A HOLE BURNT IN IT NEXT TO AND AROUND FUEL PUMP ELECTRICAL CONNECTOR. I HAVE INCLUDED PICTURES OF TWO FUEL PUMP COVERS.. NOTE: VEHICLES HAD BETWEEN 45,000-72,000 MILES.

THE DRIVERS SIDE HEATING VENT BLOWS COLD AIR. THE COLD AIR COMPLETELY FOGGED OVER THE DRIVERS SIDE WINDSHIELD SO YOU CAN'T SEE OUT. HAD TO BEND OVER AND LOOK OUT THE PASSENGER SIDE. DODGE HAS HAD THIS PROBLEM FAR TOO LONG, INVOLVING ALL MODELS, AND NEEDS TO MAKE A FIX. VERY DANGEROUS WHILE DRIVING DOWN THE ROAD.

TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKES MADE A SQUEAKING NOISE AND THE VEHICLE JERKED. THE CONTACT ALSO NOTICED THAT THE ROTORS AND BRAKE PADS WERE ABNORMALLY COVERED IN BLACK DUST. THE VEHICLE WAS TAKEN TO WEST HERR DODGE (3551 SOUTHWESTERN BOULEVARD, ORCHARD PARK, NEW YORK, 14127, (716)-235-2960) NUMEROUS TIMES REGARDING THE BRAKE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND THAT THE BRAKES EMITTED A SQUEAKING NOISE. THE DEALER CLEANED THE BRAKES AND REPLACED THE REAR BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE SQUEAKING AND JERKING FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE BRAKE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,127.

WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.

VEHICLE HAS BEEN IN MULTIPLE TIMES FOR SERVICE ON POWERTRAIN, TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING DOWN WHEN CRUISING AT 40+, (VEHICLE WILL JERK HARD AT 10 MPH AND BANG AROUND 10 MPH) SERV AWD SYSTEM PERIODICALLY COMES ON AND CAR WILL LOOSE POWER WITHOUT WARNING AND WILL NEED TO BE SHUT OFF AND TURNED BACK ON TO BEABLE TO DRIVE AGAIN AND AWD LIGHT WILL NO LONGER BE ON. THIS HAS HAPPEND TWICE ON CITY STREETS AND ONCE ON THE HIGHWAY AT HIGHWAY SPEEDS .ALSO THE CAR HAS MULTIPLE TIMES IN THE PAST OWEN PUT INTO PARK AND WILL ROLL AWAY AND SAY SERVICE TRANSMISSION SET PARKING BRAKE AND IF YOU DON'T SET PARKING BRAKE AND TAKE YOUR FOOT OFF THE BRAKE THE CAR WILL STALL, DEALER REPLACED TRANSMISSION MANUAL SERVICE SWITCH AND THE CAR HAS DONE IT 2 TIMES SINCE. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES WITH NO 'FIX' IN SIGHT DODGE CUSTOMER CARE HAS BEEN NOTIFIED OF THE ISSUE AND THERE IS A CASE OPEN, HOWEVER THE VEHICLE STILL HAS SERIOUS SAFETY POWERTRAIN ISSUES WITH NO REMEDY IN SIGHT, DEALER SAYS CAR BANGS BECAUSE THE TRANSMISSION IS 'STUCK IN A SWEET SPOT' BUT THEY DON'T HAVE AN ANSWER FOR THE SERVICE AWD LIGHT

THE WIRING HARNESS ABOVE THE FUEL PUMP BECAME HOT ENOUGH TO MELT A HOLE IN THE TOP OF THE FUEL TANK COVER AND ALLOW FUEL TO ESCAPE OUT OF THE TANK, UNDER THE BACK SEAT, THROUGH THE ELECTRICAL CONNECTION. THIS WAS REPORTED TO A DEALER, 6/20/17, WHO REPLACED THE WIRING HARNESS AND FUEL PUMP. THIS WAS THE SECOND OF NOW 7 CARS, THIS ONE BEING CALLED UNIT 258. *TT

THE WIRING HARNESS ABOVE THE FUEL PUMP BECAME HOT ENOUGH TO MELT A HOLE IN THE TOP OF THE FUEL TANK COVER AND ALLOW FUEL TO ESCAPE OUT OF THE TANK, UNDER THE BACK SEAT, THROUGH THE ELECTRICAL CONNECTION. THE ATTACHED PICTURE IS THE BURN ON THE INSIDE THE OF TANK. DODGE IS AWARE OF THIS ENOUGH THAT WHEN THEY SELL A NEW PUMP TO REPLACE THEY SUPPLY A NEW WIRING HARNESS WHICH WE THINK MOVES THE GROUND. IN ADDITON ON THIS CAR, WHICH WE WILL CALL 261, THE FILTER ON THE PASSENGER SIDE WAS EXAMINED. A SENSOR CONNECTION IN THE SIDE OF THE FILTER SHOWS SIGNS OF HEAT. THIS IS THE SIXTH CAR THIS FUEL PUMP PIN HOLE MELT HAS OCCURED ON, FROM 2012 TO 2016 MODELS. *TT

SOMETIMES WHEN I GET IN MY VEHICLE AND ATTEMPT TO BUCKLE MY SEAT BELT IT DOESN'T PROPERLY LOCK IN PLACE. I'VE HAD THIS ISSUE OVER 3 MONTHS. SOMETIMES IT WORK AND SOMETIMES I HAVE TO ATTEMPT AT LEAST 20 TIMES. DEALERSHIP WANTS TO CHARGE$175 JUDY TO CHECK IT OUT.