2013 DODGE CHARGER Complaints

TL* THE CONTACT OWNED A 2013 DODGE CHARGER. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR BURNS FROM THE AIR BAGS, WHICH HAD A DELAYED DEPLOYMENT. MEDICAL ATTENTION WAS SOUGHT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. DODGE COUNTRY (1902 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (888) 676-8389) WAS CALLED. THE CONTACT WAS PLACED ON HOLD AND THEN THE CALL WAS DISCONNECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA RECALL NUMBER 17V-435 ANNOUNCED (6/9/2017) THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. ATTEMPTS TO ARRANGE ADDRESSING THIS RECALL WITH DODGE DEALERSHIPS IN PORT JERVIS (PORT JERVIS AUTO MALL & MANHATTAN JEEP CHRYSLER DODGE) IN SEPTEMBER AND OCTOBER 2017 BOTH WERE UNSUCCESSFUL, WITH BOTH DEALERSHIPS INDICATING THEY WERE NOT BEING SUPPLIED WITH THE REPLACEMENT ALTERNATORS BY DODGE, AND THEREFORE COULD NOT CARRY OUT THE RECALL SERVICE. PORT JERVIS AUTO MALL SAID THAT I COULD PURCHASE THE REPLACEMENT ALTERNATOR AND PAY FOR THE SERVICE TO REPLACE IT, SUBMIT THE RECEIPTS TO DODGE, BUT THAT THEY COULD NOT GUARANTEE THAT DODGE WOULD REIMBURSE IF DONE THIS WAY. I HAVE LEARNED THAT FAILURE OF THIS DIODE AND THE ALTERNATOR WHILE DRIVING COULD RESULT IN THE ELECTRICAL SYSTEM SHUTTING DOWN, LOSING POWER STEERING AND BRAKES, WITH HIGH DANGER OF CAUSING AN ACCIDENT. WHY IS DODGE NOT ADDRESSING THIS VERY DANGEROUS SITUATION?

AIRBAG LIGHT KEEPS GOING ON AND OFF EVERY OTHER DAY OR SOMETIMES AFTER MONTH I FEEL UNSAFE DRIVING MY CAR ALSO HAVE GRANDKIDS IN CAR AND JUST WORRIED. IT DOES IT WHEN WE'RE DRIVING THE CAR.

ALTERNATOR RECALL. ENGINE INTERIORS LIGHTS FLASH WHILE OFF, CAR INTERMITTENTLY WILL GO OFF. POWER STEERING NOT AVAILABLE. CHRYSLER MECHANICS WOULD NOT LOOK INTO MY POWER STEERING ISSUES. TOLD ME MY ALTERNATOR IS FINE. I DO NOT FEEL MY ALTERNATOR IS FINE AND WANT IT REPLACED. I DO NOT FEEL SAFE DRIVING WITH MY CHILDREN.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED. THE CONTACT CALLED JIM BROWN DODGE (10909 NORTH FLORIDA AVENUE, TAMPA, FL 33612; 813-452-5499) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING MY 2013 DODGE CHARGER DAYTONA AT 60MPH THE VEHICLE JUST STOPPED WORKING. THE POWER JUST FAILED, I HAD NO BREAK OR STEERING AND JUST HAD TO PRAY NO ONE PULLED OUT IN FRONT OF ME OR I WOULD HAVE HIT THEM. I HAVE BEEN RESEARCHING THIS SINCE MY DEALERSHIP SAYS THEIR IS NO OPEN RECALL BUT THERE ARE LITERALLY HUNDREDS OF COMPLAINTS OF THE SAME PROBLEM ALL OVER DIFFERENT WEBSITES. THIS IS SCARY AND VERY DANGEROUS SINCE PEOPLE TYPICALLY DRIVE VERY FAST IN THESE VEHICLES! I COULD'VE BEEN KILLED OR KILLED SOMEONE ELSE! NOT TO MENTION THAT WAITING FOR THE TOW TRUCK I COULDN'T EVEN MOVE THE CAR OR HAVE ANY HAZARDS ON.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO CAPITAL DODGE (1520 W MAIN ST, WILLIMANTIC, CT 06226, PHONE NUMBER: (860) 423-4516) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD BE REPAIRED AT HIS EXPENSE, BUT REIMBURSEMENT WOULD NOT BE GUARANTEED. THE MANUFACTURER STATED THAT THE CONTACT NEEDED TO FILL OUT ALL THE PAPERWORK FOR CONSIDERATION FOR REIMBURSEMENT, WHICH WAS NOT GUARANTEED. THE APPROXIMATE FAILURE MILEAGE WAS 59,700.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 35 MPH, A BURNING ODOR ENTERED INTO THE CABIN OF THE VEHICLE. DIRECTLY AFTERWARD, THE ABS, BATTERY, AND TRACTION CONTROL OFF INDICATORS ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ENTERED INTO BATTERY SAVE MODE AND THE AIR CONDITIONER AND RADIO WERE DISENGAGED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE BATTERY SAVE MODE INDICATOR ILLUMINATED AGAIN. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND SAW A CLOUD OF WHITE SMOKE AND SMALL FLAMES AROUND WIRES CONNECTED TO THE ALTERNATOR. THE CONTACT ENTERED THE VEHICLE TO TURN IT OFF AND THE FLAMES EXTINGUISHED INDEPENDENTLY. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED TO CHARGE TO THE BATTERY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE IDLING. UPON DRIVING TO AUTO ZONE, THE CONTACT SMELLED A BURNING ODOR. THE CONTACT NOTICED WHITE SMOKE AND SMALL FLAMES. AFTER THE VEHICLE WAS DEPOWERED, THE FLAMES EXTINGUISHED INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INGRAM PARK CHRYSLER JEEP DODGE RAM LOCATED 7000 NW LOOP 410, SAN ANTONIO, TX WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL FEBRUARY OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WELLS MOTOR COMPANY LOCATED AT 1600 US-27, AVON PARK, FL 33825 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 7/19/18*JB