2019 DODGE CHARGER Complaints

To whom ot may concern my 2019 dodge charger headlight went out on driver side after replacement light it still didn't work and replacement of box during the process of taking bub out bulb silver housing box was extremely hot…so hot it burned his hand and then he ask me to feel the light and also it was extremely hot after inspection of the car for hour in a half the hornest was melting I looked up the recall on those vehicle and seeing there was same recall of this issue on older models there is no way that hornest would burn unless it was extremely hot Every charger I see light is out also and I believe noone can find out the problem my mechanic told me hornest was so hot it burned out When I felt the light it burned me and thos is unsafe for this light to be that hot with no kind of fan or nothing When i say every car I see headlights are out I would like to discuss how to proceed from this issue If the issue is not the bulb then issue itz getting to hot and burning the hornest

Here in AZ we had some strong monsoon storms and during one last week, my car was shaken from the winds and rains so bad that my driver side curtain airbag was visible. It did not fully deploy but the bag was exposed. There is a current recall on these bags but since this happened before the recall fix(at the shop now getting replaced) should insurance have been contacted before hand since this was weather that caused the partial deployment? How safe are the replacements?

Car overheated and caused critical damage without warning or notification. Had my 2019 Dodge Charger GT vin got the V32 recall updating the instrument cluster software, there would have been warning or any dash notification(s) and I wouldn’t have damaged header. FCA failed to assign, notify, or remedy this recall which lead to engine damage.

The contact owns a 2019 Dodge Charger. The contact stated that while driving at an undisclosed speed, the front end of the vehicle started vibrating. Additionally, the contact stated that the front passenger's side tire had sustained a blowout. The vehicle was taken to an independent mechanic where it was diagnosed that the front alignment of the vehicle had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 143,000.

I brought my vehicle in for a recall to replace the airbags and headliner. When I received my car back from the dealership (Union City Chrysler Dodge Jeep Ram), the vehicle was returned with a broken windshield, water intrusion leading to mold, corroded and missing components, and now both rear doors do not function properly. These issues are safety concerns and were not present before the service. This dealership severely compromised the safety and usability of my car during a recall repair. I believe this warrants investigation and potential oversight from NHTSA, especially as this stemmed from a recall they were authorized to repair.

Had an airbag recall and dealer tried to fix it and now airbag light is on. This is a safety issue to drive car like this

We purchased our vehicle from Big Star Chrysler Jeep Dodge Ram, located at 15711 Gulf Fwy, Webster, TX 77598. We drove 3 hours to buy this car, and at no point did the salesperson disclose the open Takata side airbag recall during the sale process. After the sale, we met with the finance director, Chris Schnooberger, who handled our payment and paperwork. He also failed to inform us of the airbag recall or the serious safety risks it posed. Our conversation in his office was recorded on their in-house camera system, per dealership policy. Once we returned home, we discovered the airbag recall through the NHTSA website and were shocked to learn how dangerous it was. We were terrified to even drive the car knowing a faulty inflator could potentially send metal fragments into the cabin. We had the airbags replaced at a Dodge dealership in Austin on or around April 29. We purchased the vehicle on [XXX]. I still have the pictures of the Carfax detailing the recall. When we called Chris to express our concern, he downplayed the situation, claiming the recall was not serious and didn’t need to be fixed. His tone and evasive answers felt dismissive and dishonest. My family and I feel cheated and manipulated. There was no transparency at the point of sale, and we believe this is a serious violation of consumer safety disclosure standards. We respectfully request that NHTSA investigate this dealership’s handling of recalls and safety notices to protect future buyers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that there was smoke coming from underneath the front passenger's side seat. The vehicle was taken to the dealer for diagnostic testing; however, the dealer was unable to diagnose the vehicle. The manufacturer was notified of the failure and a case was opened. The manufacturer sent a field investigator, who diagnosed the vehicle but withheld diagnostic information from the contact. The contact stated that upon driving to Turnersville Jeep Chrysler Dodge Ram (3100 NJ-42, Turnersville, NJ 08012), the dealer provided the field investigator diagnosis and the case updated information to the contact. The contact stated that the diagnosis information stated that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.