2012 DODGE CHARGER Complaints

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 30 MPH, THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,474. *CN

THIS RECALL CAN CAUSE DEATH. NO REMEDY HAS BEEN OFFERED EVEN THOUGH I HAVE BEEN ASKING FOR SEVERAL MONTHS. THIS CAR IS DRIVEN AT LEAST AN HOUR EACH DAY AND IF AN ACCIDENT OCCURS. THE AIR BAG CAN KILL! NOT SITTING AROUND WAITING FOR THIS TO HAPPEN.

1/16/17 - CAR WAS LOCATED IN LOT OF MY WORKPLACE, I ACTIVATED REMOTE START, GOT INTO CAR AND BATTERY SAVER MODE CAME ON. THE ENGINE WAS MAKING A WHINING NOISE AND I COULD NOT SHIFT INTO GEAR. ABS, AIRBAG, AND TRACTION CONTROL LIGHTS ALL CAME ON. EVERYTHING FLASHED AND THEN CAR WAS COMPLETELY DEAD. TRIED JUMPING THE CAR WITH TWO DIFFERENT CARS AND TWO SETS OF CABLES. BOTH SETS OF CABLES STARTED TO MELT. CAR HAS BEEN TOWED TO A DEALERSHIP. NO REPAIRS HAVE BEEN COMPLETED YET BECAUSE THERE IS NOT A RECALL. ESTIMATED MILEAGE 64,000.

THE AIR BAGS SAFETY LIGHT ON THE PASSANGER SIDE STAYS ON.I'VE HAD THIS PROBLEM CHECKED BY AN ORIELLY AUTO PART STORE TECHNICIAN,IT IS DEFECTED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/16/17*LJ *CN

MY SON [XXX] GOT GAS DROVE UP ABOUT 100 FEET UP A SMALL HILL LEAVING PARKING LOT IN FAIRFAX COUNTY. WHEN I GAVE CAR GAS IT WOULD NOT GO. COULD NOT PUT INTO GEAR. HAD TO PRESS THE BRAKES SO CAR WOULD NOT ROLL DOWN THE HILL. IT TOOK 20 MIN TO MAKE IT WORK. TOOK IT TO LUSTINE DODGE IN WOODBRIDGE VA THEY SAID THEY DID SOFTWARE UPDATE. IT HAS HAPPENED 2 MORE TIMES IN LAST 3 MONTHS. TOOK IT BACK TO LUSTINE THEY ASKED TO KEEP CAR. THEY HAD CAR FROM MON TO FRIDAY THEY DROVE IT FOR 90 MILES TOLD ME THERE WAS A SENSOR FOR TRANSMISSION THEY COULD CHANGE BUT I WOULD HAVE TO PAY FOR IT. THEY COULD NOT PAY FOR SENSOR UNLESS THEY CAN DUPLICATE PROBLEM. I GOT VERY UPSET AND ASKED THEM FOR PART NUMBER AND I WOULD HAVE ANOTHER DEALER INSTALL IT.. WAS TOLD PART IS PROPRIETARY AND THEY COULD NOT TELL ME WHICH SENSOR IT WAS. IT TOOK THEM ALMOST 30 MINUTES TO GET MY CAR AFTER ASKING 3 TIMES WHY IT WAS TAKING SO LONG. WHEN WE RECEIVED THE CAR IT HAD A DENT IN BACK BUMPER. THE SERVICE MANAGER SAID HE WOULD LOOK AT HIS SECURITY CAMERAS AND GET BACK TO ME. AFTER A FEW DAYS HE CALLED ME TO NOTIFY ME HE HAD NOT SEEN AN ACCIDENT ON HIS TAPES. NOTIFIED HIM THEY HAD DRIVEN IT FOR 90 MILES DID HE HAVE TAPE ON THAT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

[XXX]: HI, MY NAME IS [XXX]. HOW MAY I HELP YOU? [XXX]: HELLO [XXX]: HOW CAN I FIND OUT IF MY ALTERNATOR IS COVERED UNDER THE RECALL? [XXX]: VIN: 2C3*************** [XXX]: LET ME LOOK INTO THAT FURTHER FOR YOU [XXX]: I LOOK IT UP, AND I BELIEVE IT IS BUT I PUT IN THE VIN AND IT SHOWS ME NOTHING [XXX]: THE ALTERNATOR IS NOT A RECALL ON YOUR VIN [XXX]: WEIRD WHY DO IT SHOW DODGE 2012 CHARGER? [XXX]: IT IS VIN SPECIFIC, A VARIETY OF CIRCUMSTANCES CAN DETERMINE A RECALL ( BUILD DATE, PARTS USED ETC.) [XXX]: HUH, OKAY. HOWEVER, IT DID THE SAME AS ALL THE OTHER EXPLAINED IN THE COMPLAINS. FIRE SMELL JUST DIED, COULD NOT RESTART, EXTREMELY DANGEROUS [XXX]: I WOULD BE ABLE TO DOCUMENT YOUR CONCERNS FOR YOU, IF A RECALL IS DETERMINED IN THE FUTURE PLEASE KEEP ALL DOCUMENTATION AS YOU CAN SUBMIT FOR REIMBURSEMENT REVIEW [XXX]: DODGE COMPANY HERE NOTIFIES ME OF RECALL [XXX]: YES I WANT TO COMPLAIN - BECAUSE IT IS EXTREMELY DANGEROUS AND COULD OF CAUSE A WRECK IF IT WASN'T FOR DRIVING AT 5AM WITHOUT TRAFFIC [XXX]: CONCERN [XXX]: NO NOTICE JUST DIES WHEN DRIVING, LOCKS EVERYTHING UP [XXX]: I WILL ENSURE THIS IS DOCUMENTED FOR YOU, I CAN ALSO SUGGEST FILING A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AS THEY ARE A FACTOR IN DETERMINING RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL- THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V3520000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 20 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AND THE WINDSHIELD WIPERS BEGAN TO OPERATE INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE STALLED, BUT WAS ABLE TO RESTART. THE DEALER DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) OR 16V379000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 72,000.

PASSENGER AIR BAG WARNING LIGHT,WHEN CHECK BY A AUTO TECHNICIAN,THE STATED DANGER OF SERIOUS INJURY OR DEATH, COULD OCCUR IF THIS PROBLEM IS NOT REPAIRED,THERE COULD BE POTENTIAL DAMAGE TO A PART DEFECT IN THE VEHICLE AIR BAG DEPLOMENT,IF A CRASH OCCUR,METAL DEBRIS FROM THE AIR BAG COMPONENT COULD CAUSE SERIOUS INJURY OR DEATH.