2013 DODGE CHARGER Complaints

2011-2014 DODGE CHARGER TENSION STRUT. I AM THE FLEET PARTS MANAGER AT A MUNICIPALITY IN TEXAS. WE CURRENTLY HAVE APPROXIMATELY 100 DODGE CHARGERS RANGING FROM 2009-2014. WE ARE HAVING TO REPLACE THE TENSION STRUTS ON BOTH SIDES EVERY 15-20 THOUSAND MILES DUE THE BUSHINGS BEING TORN. DODGE WILL NOT RECOGNIZE THIS PROBLEM AND WILL NOT WARRANTY THESE TENSION STRUTS AFTER THE FIRST TIME...SOMETHING REALLY NEEDS TO BE DONE AS THE FAILURE RATE IS ALARMING TO ME AND THE OFFICERS THAT DRIVE THESE CARS EVERYDAY. *TR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 21,000.

MY AIRBAG LIGHT CAME ON AND STAYED ON. I REFERRED TO THE OWNER'S MANUAL, WHICH STATED TO SEEK SERVICE IMMEDIATELY. I WENT TO THE DEALERSHIP WHERE I PURCHASED MY NEW VEHICLE. I WAS TOLD OH THERE'S A RECALL, WE NEED TO MAKE YOU AN APPOINTMENT. I TOOK MY CAR IN ON THE SCHEDULED DAY, BUT THE NEXT DAY I WAS TOLD THAT ITS A WIRING ISSUE AND THE AIRBAGS MAY NOT DEPLOY. THE FACTORY WARRANTY EXPIRED SO YOU'RE RESPONSIBLE IS WHAT I WAS TOLD BY THE DEALERSHIP AND CHRYSLER GROUP LLC. I DISAGREE SINCE THIS COULD POTENTIALLY BE A FACTORY DEFECT. NO PRELIMINARY INVESTIGATION SINCE THIS SAME ISSUE IS KNOWN WITH THE 2012 MODELS. WHAT DOES IT TAKE BEFORE A RECALL IS ISSUED ON THESE DODGE CHARGERS. ANY INFORMATION YOU PROVIDE IS GREATLY APPRECIATED. THANKS CONCERNED MILITARY SERVICE MEMBER *TR

HAVING MULTIPLE PROBLEMS WITH MY CHARGER WHICH ONLY HAS 7300 MILES ON IT. LIKE OTHERS HAVE MENTIONED, WHEN AT A COMPLETE STOP, THE CAR WILL JUMP FORWARD. FEELS LIKE TRANSMISSION SHIFTING LATE. THEN WHEN DRIVING AND GETTING UP TO SPEED, THE RPMS WILL JUMP UP BUT THE CAR DOES NOT SPEED UP. THE LAST TIME THE RPMS INCREASED, I QUICKLY TOOK MY FOOT OFF THE GAS PEDAL, AND THE RPMS CONTINUED TO RISE TO 5K. BOTH ISSUES HAPPEN SPORADICALLY. HAVE TAKEN TO DEALER 2X. FIRST TIME THEY HAD FOR 2 DAYS, REPROGRAMMED THE TRANSMISSION AND SAID THEY FIXED IT. I TOOK IT HOME OVER THE WEEKEND AND BOTH ISSUES STILL HAPPENED. TOOK CAR BACK IN ON MONDAY AND THIS TIME THEY HAD IT FOR 4 DAYS AND GAVE ME A RENTAL CAR. TODAY I WAS TOLD THAT CHRYSLER IS AWARE OF THE PROBLEM (VALVE BODY SEPARATE PLATE PART) AND IS WORKING ON A FIX. THE PART/FIX WAS SUPPOSED TO BE AVAILABLE AT END OF MAY/EARLY JUNE, BUT SINCE IT'S ALREADY 6/5, OBVIOUSLY THAT DATE WAS NOT AN ACCURATE TIME FRAME. (STAR CASE NO. S1421000013 DATE 4/9/14) THE DEALERSHIP STATES THEY CANNOT DO ANYTHING TO FIX THIS UNTIL THE PART IS AVAILABLE. THEY COULD NOT LET ME KEEP THE RENTAL CAR (WARRANTY COVERAGE TIME MAX OUT), AND GAVE ME BACK MY CHARGER TO DRIVE UNTIL THEY CAN FIX IT. I WORRY ABOUT THE PROBLEMS AND WHAT ELSE COULD GO WRONG, OR IF THE RPMS WILL CAUSE PROBLEMS WITH MY SPEED, CAUSE A WRECK, OR JUST CAUSE FURTHER DAMAGE TO THE TRANS/ENGINE. NOT A HAPPY NEW CAR OWNER. *TR

WHEN STOPPING THE VEHICLE, THE VEHICLE LURCHES BADLY RIGHT BEFORE IT STOPS. THE DEALER SAYS THERE IS NOT A FIX UNTIL THE END OF MAY/EARLY JUNE. WE WERE TOLD TO PICK UP THE CAR AND CONTINUE TO DRIVE IT UNTIL SOMEBODY NOTIFIES US. IT IS VERY ALARMING EVERY TIME YOU GO TO STOP. *TR

MY 2013 DODGE CHARGER HAS POWER ADJUSTABLE PEDALS. AFTER OWNING THE CAR FOR ABOUT 6 MONTHS, THE PEDALS BEGAN TO RANDOMLY MOVE ON THEIR OWN. AS I ALWAYS KEPT THE PEDALS IN THE FULLY RETRACTED POSITION, THIS MEANT THAT THE PEDALS WOULD MOVE TOWARDS ME AND IF MY FOOT WAS ON THE ACCELERATOR PEDAL, THE CAR WOULD ACCELERATE AS THE PEDALS MOVED TOWARDS ME. THE OCCURRENCES WERE RANDOM, SOMETIMES HAPPENING MULTIPLE TIMES WITHIN A FEW MINUTES AND SOMETIMES AT LOW SPEEDS AND SOMETIMES AT HIGHWAY SPEEDS. SOMETIMES IT WOULDN'T HAPPEN FOR SEVERAL DAYS, THEN START DOING IT AGAIN. I TOOK THE CAR INTO A CHRYSLER DEALER IN EARLY JANUARY, 2014 AND THEY SAID THEY COULDN'T LOOK AT IT FOR SEVERAL DAYS. I DIDN'T TAKE IT BACK AND PUT IT ON MY TO-DO LIST AS THERE WERE A FEW OTHER THINGS ON THE CAR THAT I NEEDED FIXED AND WAS DOING A LOT OF TRAVELING. REGARDLESS, THE CONDITION STOPPED IN LATE MARCH AND DIDN'T OCCUR FOR OVER 3 WEEKS. AS IT WAS EXTREMELY COLD IN MICHIGAN, I THOUGHT THAT THE WEATHER MIGHT HAVE BEEN A CONTRIBUTOR TO THE PROBLEM. BUT THEN, IT STARTED HAPPENING AGAIN IN MID-APRIL WHEN IT WAS WARM, SOMETIMES 6-10 TIMES WITHIN SEVERAL MINUTES. WHEN TRYING TO MOVE THE PEDALS BACK TO THE FULLY RECESSED POSITION WITH THE SWITCH ON THE SIDE OF THE SEAT, IT WOULDN'T RESPOND AND I HAD TO MOVE THE SEAT BACK AND FORTH A FEW TIMES BEFORE THE PEDAL SWITCH WORKED. THERE ARE AND HAVEN'T BEEN ANY OBSTRUCTIONS EVEN CLOSE TO THE SWITCH AND THE CAR WAS IN PERFECT CONDITION. I SUSPECT A SWITCH PROBLEM BUT DON'T KNOW YET. *TR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

WIFE COMPLAINED OF TRUNK OPENING BY ITSELF. CAR HAS KEYLESS PASSIVE ENTRY SYSTEM AND I SUSPECTED SHE WAS ACCIDENTALLY HITTING THE TRUNK RELEASE BUTTON. PROBLEM BECAME PROGRESSIVELY WORSE AND ON TWO OCCASIONS SHE HAD TO STOP ON THE SIDE OF BUSY HIGHWAYS TO CLOSE THE TRUNK PUTTING HER AT A SUBSTANTIAL RISK OF INJURY OR DEATH. A BRIEF ONLINE SEARCH SHOWS AN HISTORICAL PROBLEM INVOLVING THIS COMPLAINT. AT FIRST THE PROBLEM WAS HUMOROUS BUT AFTER HER HAVING TO STOP ON THE LIE THE HUMOR QUICKLY FADED AND CONCERN AROSE. THE CAR IS AT THE DEALER FOR A FIX AND I EXPRESSED MY CONCERN AND WAS BLOWN OFF. THIS MAY NOT BE THE TYPICAL SAFETY PROBLEM ASSOCIATED WITH POTENTIAL INJURIOUS EVENTS BUT AN UNFORESEEN OR UNEXPECTED REACTION TO THIS SITUATION COULD LEAD TO UNINTENDED ACCIDENTS. *TR

UPDATE 03/11/2014: SO I FINALLY CONTACTED THE ?CHRYSLER CUSTOMER SERVICE" NUMBER AND WAS ADVISED THAT THEY WERE AWARE OF THE PROBLEM AND WOULD BE FORWARDING MY COMPLAINT TO "THE BACK ORDER PARTS DIVISION". WHAT THE HECK IS THAT??? I HAD TO RETURN THE RENTAL THAT WAS COVERED IN MY WARRANTY BECAUSE IT ONLY PROVIDES FOR 5-DAYS OF COVERAGE. (YES, YOU HAVE A MINIMUM OF 5 DAYS COVERAGE EVEN WHEN PARTS ARE BACK ORDERED THREE WEEKS. I DIDN'T KNOW DETROIT WAS THAT FAR AWAY). THE CUSTOMER SERVICE PERSON THEN TOLD ME THAT THE SERVICE MANAGER WOULD BE CALLING ME. FIVE DAYS LATER, I STILL HAVE NOT HEARD FROM THE SERVICE MANAGER. I DID HOWEVER, GET A CALL FROM CHRYSLER ADVISING ME TO CALL THE SERVICE DEPARTMENT. WHY SHOULD I HAVE TO DO THAT? I'M THE CUSTOMER. THEY SHOULD BE SERVICING ME. SO AS OF THIS DATE I HAVE OWNED THE CAR FOR FOUR WEEKS, DRIVEN IT FOR THREE DAYS, AND IT'S BEEN IN THE SHOP EVER SINCE WITH NO ESTIMATED TIME OF REPAIR AND NO COMPENSATION FOR MY TIME LOST AT WORK, VACATIONS CANCELLED, AND EXTRA INCURRED EXPENSES OF SUBSTITUTE TRAVEL. NOT TO MENTION THAT I'M STILL ON THE HOOK BECAUSE CHRYSLER WON'T EVEN STAND BEHIND THEIR PRODUCT ENOUGH TO AT LEAST BUY IT BACK. THANKS CHRYSLER!!! *TR

CHRYSLER ISSUED A RECALL ON MY VEHICLE IN DECEMBER 2013 BUT AS OF TODAY CANNOT TELL ME WHEN THEY WILL KNOW HOW TO FIX IT. I BELIEVE THAT THIS IS UNREASONABLE. ALSO, THEY HAVE NOT ONCE TOLD ME WHETHER OR NOT IT IS SAFE TO CONTINUE TO DRIVE MY VEHICLE. I BELIEVE AT THIS POINT I SHOULD BE ENTITLED TO A FULL REFUND ON THIS VEHICLE. *TR