2013 DODGE CHARGER Complaints

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,900.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED CONDENSATION AND WATER BUILT UP AROUND THE HEADLIGHT LENS WHILE DRIVING. THE CONTACT WAS UNABLE TO CLEAN THE LENS. THE DEALER ADVISED THE CONTACT TO LEAVE THE HIGH BEAMS ON FOR THIRTY MINUTES IN ORDER TO CLEAR THE CONDENSATION . THE DEALER REPLACED THE HEADLIGHT UNIT BUT THAT DID NOT REMEDY THE DEFECT. THE FAILURE MILEAGE WAS 6,500. UPDATED 05/12/2014*LJ

I WAS DRIVING HOME FROM WORK AROUND 2AM ON TUESDAY MORNING 10/22/2013. I WAS JUST COMING OUT OF A CONSTRUCTION ZONE AND IT JUST TURNED BACK TO 55MPH. I WAS GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN I HEARD SOMETHING IN THE FRONT END AND THE STEERING WHEEL BEGAN TO SHAKE AND IT STARTED MOVING BACK AND FORTH WITHOUT ME MOVING IT. I LOST ALL CONTROL OVER THE VEHICLE AND IT SHOT ME OVER TOWARDS THE RIGHT AND SLAMMED ME INTO THE GUARDRAIL. I CONTINUED TO TRY TO MOVE THE WHEEL TO THE LEFT TO GET THE CAR AWAY FROM THE GUARDRAIL BUT THE WHOLE CAR SLID UP AGAINST THE GUARDRAIL BEFORE I COULD REGAIN CONTROL AND MOVE THE CAR AWAY FROM THE GUARDRAIL. THIS CAR WAS BOUGHT ON 10/10/2013. I DIDN'T EVEN HAVE IT FOR TWO FULL WEEKS BEFORE THIS HAPPENED. THERE IS ALMOST $12,000 WORTH OF DAMAGE DONE TO THE CAR. I HAVE FILED A CLAIM WITH CHRYSLER GROUP REGARDING THIS AND THEY INSPECTED THE VEHICLE BUT ACCORDING TO THEM THERE WAS TOO MUCH DAMAGE TO TELL EXACTLY WHAT HAPPENED SO THEY AREN'T WILLING TO DO ANYTHING FOR ME. I AM A VERY EXPERIENCED AND SAFE DRIVER, SOMEONE WHO HAS DRIVEN TRACTOR TRAILER OVER THE ROAD FOR 5 YEARS AND IF YOU LOOK AT MY DRIVING RECORD IT WOULD MATCH UP WITH WHAT I AM SAYING. THERE WAS SOMETHING VERY WRONG WITH THAT VEHICLE THAT NIGHT AND I COULD HAVE BEEN SERIOUSLY HURT OR EVEN KILLED. THE FACT THAT MY WIFE AND I BOUGHT THIS CAR LESS THAN TWO WEEKS BEFORE THE ACCIDENT AND CHRYSLER WANTS NOTHING TO DO WITH IT IS VERY DISHEARTENING. AND I NOW HAVE TO KEEP DRIVING THIS SAME CAR AND WORRY EVERY SINGLE DAY THAT SOMETHING LIKE THIS IS GOING TO HAPPEN AGAIN. *TR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE TRUNK OPENED WITHOUT MANUAL FORCE AS THE AIR BAG LIGHT ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TRUNK MOTOR NEEDED TO BE REPLACED AND THE LOWER SEAT HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.

VEHICLE MAIN COMPUTER EXECUTED JUST ABOUT EVERY WARNING CODE AFTER START UP. THIS INCLUDED A WARNING NOT TO DRIVE VEHICLE. THIS IS THE SECOND EPISODE OF THIS NATURE WITH THIS VEHICLE, THE FIRST OCCURRING ON THE FIRST DAY OF OWNERSHIP. THE VEHICLE HAS BEEN IN THE DEALERSHIP SERVICE DEPARTMENT 13 OF THE FIRST 60 DAYS OF OWNERSHIP. THE DEALER "DISCONNECTED THE NEGATIVE BATTERY TERMINAL" AND ERASED TROUBLE CODES ON ADVISEMENT FROM THE MANUFACTURER. THE MANUFACTURER HAS DEEMED THIS AN ADEQUATE REPAIR PROCEDURE AND WANTS TO RELEASE THE VEHICLE BACK TO US. WE FEEL THAT THIS IS NOT AN ADEQUATE REPAIR PROCESS AND DUE TO THE NATURE AND SCOPE OF THE COMPUTER CONTROLS AND SUBSEQUENT ERROR REPORTING BY THE COMPUTER, THAT DRIVING THIS VEHICLE MAY BE DANGEROUS. WHEN THESE CONCERNS WERE BROUGHT FORTH TO CHRYSLER LLC CUSTOMER SERVICE DEPARTMENT, I ASKED THE AGENT IF SHE (AND CHRYSLER LLC) WERE SATISFIED WITH ASSUMING ANY SUBSEQUENT LIABILITIES THAT MAY ARISE FROM OPERATING THIS VEHICLE IN ITS CURRENT CONDITION, SHE SAID THEY DO. WE ARE NOW BEING FORCED TO RETURN OUR RENTAL LOANER CAR AND DRIVE THIS VEHICLE WHICH MAY NOT IN FACT BE SAFE OR RELIABLE. WE STRONGLY FEEL THAT CHRYSLER LLC HAS BREACHED ITS IMPLIED WARRANTY OF MERCHANTABILITY. THIS VEHICLE DOES NOT MEET THE CRITERIA FOR FITNESS FOR A PARTICULAR PURPOSE. CHRYSLER LLC HAS NOT OFFERED A "BUY BACK", OR REPLACEMENT VEHICLE. WE HAVE PURCHASED ROUGHLY $80,000 WORTH OF CHRYSLER VEHICLES IN THE PAST 12 CALENDAR MONTHS, WE WILL NOT BUY ANOTHER IF THIS MATTER IS NOT RESOLVED.*JB

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE CONTACT ACTIVATED THE REMOTE STARTING SYSTEM. THE VEHICLE THEN ACCELERATED AND CRASHED INTO A POLE. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD CONTACT HIM BUT THE CONTACT HAD NOT HEARD FROM THE INVESTIGATOR. THE FAILURE MILEAGE WAS 3,500. UPDATED 09/24/2013 *JS

HEADLIGHT DEFECT. BRAND NEW VEHICLE. DRIVERS SIDE HIGH BEAM MUCH TOO HIGH. HIGH BEAM ONLY SERVES TO LIGHT TREES IN FRONT OF VEHICLE WHEN USED. REPORTED TO SELLING DEALER, AND LEFT CAR FOR SERVICE. SERVICE WRITER STATED THAT THEY HAD CORRECTED THE PROBLEM. BY "ADJUSTING THE HIGH BEAM". AFTER PICKING VEHICLE UP, AND TESTING THE HEADLIGHTS, I FOUND THAT WHAT HAD BEEN DONE IS ADJUSTING THE ENTIRE DRIVER'S SIDE HEADLIGHT DOWN SUCH THAT THE LOW BEAM WAS UNUSABLE. IN EFFECT, WHAT THEY HAD DONE WAS ADJUSTED THE DRIVER'S SIDE HEADLIGHT SO THAT THE HEIGHT OF THE DRIVER'S SIDE HIGH BEAM MATCHED THE PASSENGER'S SIDE HIGH BEAM. I RETURNED TO THE SERVICING DEALER, AND SHOWED THEM PHOTOGRAPHS OF THE LIGHT PATTERNS RESULTING FROM THEIR ADJUSTMENTS. THEY WERE AT A LOSS AS TO HOW TO CORRECT THE PROBLEM. THEY STATE THAT THEY HAVE CONTACTED THE MANUFACTURER IN AN EFFORT TO GET PERMISSION TO REPLACE A DEFECTIVE HEADLIGHT ASSEMBLY. UPON LAST CHECKING WITH DEALER, MANUFACTURER HAD NOT GIVEN PERMISSION TO REPLACE THE DEFECTIVE HEADLIGHT ASSEMBLY. SEARCHES ON THE INTERNET SHOW OTHER INSTANCES OF THIS PROBLEM FOR THIS SPECIFIC VEHICLE TYPE. IT APPARENTLY CAN AFFECT EITHER THE DRIVER'S OR PASSENGER'S SIDE HEADLIGHT. *TR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THERE WAS A LOUD BANG. THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE AND THEY WERE UNABLE TO SHIFT THE VEHICLE INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER AND THE DEALER STATED THAT THE DRIVE SHAFT HAD BECOME FRACTURED BETWEEN THE TRANSMISSION AND THE TRANSFER CASE. THE DEALER STATED THAT THE MANUFACTURER WANTED THEM TO SEND THE ENTIRE TRANSMISSION BACK TO BE INSPECTED INSTEAD OF REPAIRING IT. THE MANUFACTURER WAS GOING TO SEND AN ENTIRELY NEW TRANSMISSION, DRIVE SHAFT AND TRANSFER CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 5,000. *TR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ADJUSTABLE PEDALS ERRONEOUSLY AND INDEPENDENTLY ADJUSTED WHILE TRAVELING AT VARIOUS SPEEDS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE DOORS WOULD BECOME LOCKED INDEPENDENTLY. THE CONTACT LEFT THE KEYS INSIDE THE VEHICLE AND THE KEYLESS FEATURE THAT WAS TO ALERT THAT THE KEY FOB WAS STILL INSIDE THE VEHICLE FAILED. THE FIRE DEPARTMENT WAS CALLED TO FORCIBLY ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THEY WERE UNABLE TO RECREATE THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 2,900. THE CURRENT MILEAGE WAS 3,000.