2012 DODGE CHARGER Complaints

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/06/15*LJ UPDATED 12/24/15.*JB

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE START POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS SERVICED, THE TEMPERATURE GAUGE FAILED TO OPERATE AND THE FRONT PASSENGER SIDE WINDOW OPENED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE ATTEMPTING TO ACCELERATE THE VEHICLE, IT FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHUT OFF. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE BATTERY SAFER MODE SENSOR LIGHT SUDDENLY ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V6340000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AS THE ABS, BATTERY, AND TRACTION WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 80,000.

DODGE HAS KNOWN ISSUES AND RECALLS FOR ALTERNATORS BEING DEFECTIVE IN THEIR 2012 CHARGER MODELS BUT CONTINUES TO MAKE CUSTOMERS PAY OUT OF POCKET TO FIX THE ISSUE. I PURCHASED A 2012 DODGE CHARGER APRIL 2012 CASH. RECENTLY MY ALTERNATOR STOPPED WORKING ON THE CAR. I TOOK THE CAR TO THE NEAREST DODGE IN MY AREA TO HAVE TEST RAN ON THE BATTERY AND ALTERNATOR, THE BATTERY TESTED GOOD BUT THEY WOULD NOT TEST THE ALTERNATOR UNLESS I PAID A $100 FEE WHICH I COULD HAVE DONE FOR FREE AT THE NEAREST PARTS DEALER (AUTOZONE, O'RIELY'S). I RECENTLY REPAIRED MY CAR OUT OF POCKET $300 WITH NO ASSISTANCE FROM DODGE, BUT BEFORE DOING SO I SAW THERE HAS BEEN OVER 450,000 RECALLS FOR THE SAME ISSUE OF ALTERNATORS PREMATURLY GOING BAD. I CALLED 8008531403 AND 8009921997 AND SPENT OVER 2 HOURS ON THE PHONE WITHOUT A RESOLUTION, THE FIRST REP ADVISED THE RECALL IS VIN SPECIFIC ANDNOTHING APPLIES TO MY VIN, I TRIED TO EXPLAIN TO THE REP THAT THIS HAS BEEN A KNOWN ISSSUE FOR DODGE MODELS MADE SINCE 2010-2013 AND MY CAR WAS PRODUCED WITHIN THAT TIME FRAME. THE REP ADVISED ME TO TAKE IT IN FOR A DIAGNOSTIC AND I COULD SUBMIT FOR A POSSIBLE REIMBURSMENT IF ITS DETERMINED ITS FAULT DODGE. I ADVISED I WAS NOT COMFORTABLE WITH DOING SO IF I CANT BE GARAUNTEED I WILL BE REIMBURSED, I THEN ASKED FOR A SUPERVISOR. THE SUPERVISOR PAMELA (ID PH314) WAS RUDE FROM THE START OF THE CALL CALL AND TOLD ME ITS NOT HER CONCERN IF MY CAR GETS REPAIRED. I LOVE MY CAR AND HAVE BEEN CONSIDERING PURCHASING MY FIANCE A 2015-2016 MODEL BUT AFTER HOW I WAS TREATED I AM STRONGLY CHANGING MY MIND.

I SMELLED SMOKE AS I WAS PULLING INTO A CONVENIENCE STORE. I STOPPED THE CAR BESIDE A GAS PUMP. AT THAT TIME I SAW SMOKE COMING FROM UNDER THE HOOD. I POPPED THE LATCH TO LOOK UNDER THE HOOD. I WAS TRYING TO FIND THE LATCH TO OPEN THE HOOD AND COULD NOT FIND IT, SO I LOOKED UNDER THE UNOPENED HOOD AND SAW A FIRE. I THEN GOT BACK INTO THE CAR AND MOVED IT AWAY FROM THE FUEL PUMPS AND AWAY FROM THE BUILDING. I GATHERED UP MY PHONE AND PHONE CHARGER, POPPED THE TRUNK TO SEE IF THERE WAS ANYTHING I NEEDED TO GET OUT. I THEN BACKED AWAY FROM THE VEHICLE AT A SAFE DISTANCE AND CALLED 911. THE POLICE AND THE FIRE DEPARTMENT CAME AND PUT THE FIRE OUT. THE CAR IS TOTALED. THE INTERIOR IS BURNED UP, THE 2 FRONT TIRES ARE BURNED UP, THE WIND SHIELD AND BOTH FRONT WINDOWS SHATTERED, THE ENGINE IS BURNED UP AND THE FRONT HALF OF THE CARS PAINT HAS BEEN BURNED UP.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE ALTERNATOR ASSEMBLY FAILED CAUSING THE KEY TO BECOME DIFFICULT TO TURN OVER. AS THE FAILURE PROGRESSED, THE VEHICLE STALLED SEVERAL TIMES. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ALTERNATOR ASSEMBLY. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE PUSH BUTTON STARTER ACTIVATED INTERMITTENTLY AS MAKING A TURN. IN ADDITION, THE WINDOW WIPERS AND THE ENTIRE POWER WINDOWS ACTIVATED INDEPENDENTLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TOWED TO THE DEALER BUR WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.