2012 DODGE CHARGER Complaints

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 45 MPH, THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. WHILE IN REVERSE, THE VEHICLE JERKED AND BECAME DIFFICULT TO OPERATE. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 81,000.

I HAVE A 2012 DODGE CHARGER SXT 3.6 LITRE, ON THE 13 OF AUG 2014 I WAS DRIVING AT APPROXIMATELY 50 MILES PER HOUR WHEN MY BATTERY LIGHT CAME ON I WAS ONLY 5 MILES FROM MY HOUSE RIGHT AFTER LIGHT CAME ON CAR SAID IT WENT INTO BATTERY SAVER MODE RADIO SHUT OFF I THOUGHT IT WOULD BE OK TO DRIVE IT HOME SINCE I WAS CLOSE TO MY HOUSE AND IT WAS IN BATTERY SAVER MODE THEN ALL OF A SUDDEN ALL WARNING LIGHTS IN VEHICLE WENT OFF TRIP INFO SCREEN WENT BLANK AND WIPERS CAME ON AND MY POWER STEERING SHUT OFF THEN CAME BACK ON THEN OFF AGAIN I ALMOST CRASHED I WAS GOING AROUND A CORNER AT THE TIME NOW MIND YOU I WAS ON A ROAD WHERE THERE WAS NO SHOULDER TO PULL ONTO CAR WAS STILL RUNNING BUT IF YOU TRIED TO ACCELERATE IT WOULDN'T GO, I ALSO TRIED TO SHUT CAR OFF AT ONE POINT AND IT WOULD NOT EVEN SHUT OFF I KEPT HITTING OFF BUTTON AT THIS POINT SMOKE COMING FROM UNDER HOOD AND I SMELLED SOMETHING BURNING I WAS FREAKING OUT BECAUSE CAR WOULDN'T SHUT OFF SMOKE COMING OUT AND I COULDN'T EVEN UNROLL WINDOW OR OPEN DOOR WHILE IT WAS RUNNING BECAUSE DOOR LOCK ENGAGED CAR WAS MAKING SOME WEIRD NOISES FINALLY SHUT OFF GOT OUT OF CAR OPENED HOOD ALTERNATOR WAS SMOKING HOT. CURRENTLY HAD CAR TOWED TO LOCAL DODGE DEALERSHIP TWO DAYS LATER I'M STILL WAITING TO SEE IF THIS WILL BE COVERED UNDER WARRANTY. I WILL TELL YOU THIS THE SERVICE MANAGER AT DEALERSHIP TOLD ME THIS A HUGE ISSUE WITH CHRYSLER 300'S DODGE CHARGERS AND JEEP CHEROKEE'S AND NORMALLY IT'S NOT COVERED RIGHT NOW AT MY DEALERSHIP THEY HAVE 2 CHRYSLER 300 1 CHARGER AND 1 JEEP CHEROKEE PLUS MY CHARGER MAKES 5 CARS IN THERE DEALERSHIP WITH SAME ISSUE. I SMELL LAWSUIT. *TR

FIRST OF ALL THE CUSTOMER SERVICE AT THE LOCAL DEALERSHIP! SUCKS! WHEN YOU CALLED THEY (IT'S A CALL CENTER), AND THEY TRANSFER WHERE NO ONE EVER PICKS UP. MY PROBLEM OCCURED ON 8/6/2014. MY CAR WAS DRIVING IN BATTERY MODE (WHICH IS NOT LISTED IN THE MANUAL BY THE WAY). SO, I CALLED THE DODGE CHYRSLER CUSTOMER SERVICE TO FIND OUT WHAT WAS GOING ON 1-800-423-6343. ONLY THING THEY ADVISE WAS TAKE TO THE DEALER FOR DIAGNOSTIC TESTING (WHICH YOU THE CONSUMER HAVE TO PAY FOR). NOW REMIND YOU I HAVE ONLY HAD THIS CAR FOR ONE YEAR AND I AM THE SECOND OWNER. I HAVE KEPT UP ALL MY OIL CHANGES AND REGUALR MAINTENANCE REQUIRED FOR MILEAGE, BUT ALL ALL OF SUDDEN THE FREAKING ALTERNATOR GOES OUT ON A 2012 DODGE CHARGER. OF COURSE THIS DOES NOT SOUND RIGHT. SO, I GET A CALL BACK FROM THE LOCAL DEALERSHIP AND THEY ADVISE ME THAT IT WILL BE $655 PLUS DIAGNOSTIC. I HAVE BEED ADVISED BY THE DEALERSHIP AS WELL AS THE CHYSLER GROUP LLC CUSTOMER CENTER THEY CAN NOT ASSIST WITH COST DUE TO DECLINE MATRIX AND THE HISTORY OF THE VEHICLE. I HAVE GOTTEN NOTHING BUT BS FROM EVERYONE IN REGARDS TO THE SO CALLED CASE NO. THEY GAVE ME. THE CUTOMER SERVICE REPRESENTATIVE HAVE BEEN EXTREMELY RUDE. I ASK FOR A MANAGER WHICH THEY ADVISED ME THEY COULD NOT GIVE ME. (REMIND YOU AGAIN I USE TO WORK FOR A CALL CENTER) I HAVE NOT NEVER HEARD A REP TELLING A CUSTOMER YOU CAN NOT SPEAK TO A MANAGER. BULL CRAP! ALSO, I WAS TOLD THEY ARE NOT ALLOWED TO GIVE OUT HEADQUARTERS NUMBERS OR INFORMATION OF ADDRESS (WHICH I ENDED UP GOOGLE THE INFORMATION). I PLANNED ON TAKING THIS MATTER UP. I HAVE ELECTRIC ISSUES, AIRBAG ISSUES, AND MORE SINCE I GOT THIS VEHICLE. EVERYONE TRIED TO WARN ME ABOUT BUYING A DODGE, BUT I GUESS THEY WERE RIGHT ANG I WAS WRONG. THANKS, A CONCERN OWNER OF A DODGE CHARGER. *TR

WHILE DRIVING MY SEVERAL OF MY DASHBOARD LIGHTS FLICKERED WHILE DRIVING OVER 50 MILES AN HOUR (NOTE: ALTHOUGH I SELECTED 50 MPH, I DROVE AT VARYING SPEEDS DUE TO START/STOP TRAFFIC - THE INITIAL ISSUES HAPPENED AT ABOVE 50 MPH), I STARTED SMELLING BURNING SMELL - LIKELY WIRES AND BECAME CONCERNED, I ALSO HEARD A STRANGE WHIZZING SOUND. I KEPT DRIVING WHEN GRADUALLY MY CAR BEGAN TO LOSE POWER, THE DASHBOARD NOTIFIED ME THAT IT WAS GOING INTO BATTERY SAVING MODE AND THEN LESS THAN A MINUTE OR TWO LATER, MY POWER STEERING WAS GONE INSTANTLY, THE CAR STALLED IN THE MIDDLE OF TRAFFIC AS I WAS COMING AROUND A TURN, HOPING TO AVOID AN ACCIDENT IN THE MIDDLE OF RUSH HOUR. I WAS ABLE TO MAKE IT TO THE HILL AHEAD AND LET GRAVITY PULL ME INTO A SAFER PLACE. I DID NOT KNOW WHAT HAPPENED. I CALLED FOR A TOW TRUCK AND HAD NO POWER LEFT, NOT EVEN ENOUGH TO TURN ON THE FLASHERS. THE CAR DID NOT RESTART. I HAD THE CAR TOWED TO SEARS FOR A CHARGING SYSTEM DIAGNOSTIC AND TURNED OUT THAT THE ALTERNATOR WAS DEAD. THE BATTERY WAS ALSO DEAD. I PAID FOR A NEW BATTERY AND CONFIRMED THAT THE ALTERNATOR WAS NOT CHARGING THE NEW DIE-HARD ADVANCED GOLD BATTERY I JUST PURCHASED. I HAD IT TOWED A SECOND TIME TO TAKE IT TO THE DODGE DEALER BECAUSE I WAS INFORMED THAT IT WAS UNSAFE TO DRIVE IT, EVEN THOUGH THE DEALER WAS ONLY 16 MINS AWAY THAT SAME DAY. THE DEALER CONFIRMED THAT THE ALTERNATOR WAS DEAD. WE WILL CONFIRM MAIN CAUSE TODAY. THIS CAR IS A 2012 AND I COULD NOT UNDERSTAND HOW A CAR THAT NEW EVEN WITH 101,000 (A LARGE % ARE HIGHWAY MILES) COULD HAVE A BAD ALTERNATOR GO THAT SOON. SO FAR, MY BILL WILL BE OVER $1000 JUST TO REPLACE THE ALTERNATOR IN ADDITION TO THE $233 I HAD TO PAY FOR THE BATTERY AT SEARS. MORE DIAGNOSTICS ARE BEING DONE AT THIS TIME. THEY MENTIONED THAT IT WAS UNRELATED TO ANY PRIOR RECALLS. *TR

MY 2012 DODGE CHARGER WAS DOING JUST FINE, THERE WAS ABSOLUTELY NO INDICATION THAT WOULD HAVE LED ME TO BELIEVE IT WAS GOING TO DIE ON ME SOON. I BOUGHT IT IN MAY (USED), AND IT IS NOW AUGUST. IT HAS JUST OVER 41K MILES. I WAS DRIVING ABOUT 60MPH AND THIS MESSAGE CAME ON "BATTERY SAVING MODE", I GOT TO THE STORE AND PUMPED GAS, TURNED IT BACK ON JUST FINE AND THE MESSAGE WAS STILL SHOWING, THEN DROVE IT LESS THAN A MILE WHILE HEARING THIS SLIGHT HIGH PITCH NOISE THAT SOUNDED LIKE IT WAS COMING FROM UNDER THE HOOD. I REACHED MY DESTINATION AND WHEN I TURNED OFF THERE WAS THIS BURNING SMELL AND SOME CLEAR SMOKE COMING FROM UNDER THE HOOD. WE OPENED IT AND SAW AND SMELLED MORE SMOKE ALONG WITH A BURNED RUBBER SMELL COMING FROM UNDER THE LEFT SIDE OF THE PANEL COVERING THE ENGINE. NOW MY CAR WON'T START AT ALL AND I KEEP HEARING THAT IT COULD BE THE ALTERNATOR, AND THAT IT IS UNDER INVESTIGATION FOR A POSSIBLE RECALL. I DON'T KNOW IF I HAVE TO TAKE IT TO THE DEALERSHIP AND PAY FOR IT TO GET FIXED IF THERE'S NO OFFICIAL RECALL ON IT YET OR WHAT. I HAVE ALSO HEARD THAT IT HAS ACTUALLY CAUGHT FIRE FOR OTHER PEOPLE IN THE FORUMS I'VE READ, SO NOW I HAVE TO ALSO HAVE IT TOWED. DON'T KNOW WHAT TO DO. *TR

ALTERNATOR GOING OUT!!!!! CHARGER JUST GAVE ME THE "BATTERY SAVER MODE". ABS LIGHT CAME ON, BRAKE LIGHT CAME ON AND THE STEREO SHUT OFF. 2 HOURS AFTER ITS BACK TO NORMAL. CALLED DEALERSHIP, THEY WILL CHARGE ME $95 JUST TO TEST IT, NOT ACKNOWLEDGING ANY ISSUES WITH CAR, AND WILL LIKELY COST ME $500 PLUS TO FIX. TAKING IT TO AUTOPARTS STORE TO HAVE ALTERNATOR TESTED FOR FREE, THEN HAVING IT TOWED HOME. "BATTERY SAVER MODE" IS A SIGN THAT THE ALTERNATOR IS DEFECTIVE WHICH IN TURN DAMAGES THE BATTERY, IF YOU SEARCH THE DODGE/CHRYSLER FORUMS YOU WILL FIND THAT MANY PEOPLE HAVE THIS ISSUE WHICH RESULTS IN CAR BECOMING COMPLETELY UNDRIVABLE. IT STARTS WITH THE ERROR , THEN THE CAR SHUTS DOWN THE STEREO AND OTHER ELECTRONICS SO IT CAN HAVE ENOUGH VOLTAGE TO RUN THE ENGINE AND THEN THE ENGINE DIES. *TR

WAS DRIVING APPROX 45 MILES AN HOUR WHEN SMOKE WAS COMING FROM ENGINE BAY. BURNT SMELL WHEN OPENED HOOD AND SMOKE COMING FROM ALTERNATOR. THERE WAS ALSO A BATTERY FAILURE DUE TO ALTERNATOR. *TR

WE WENT TO CHURCH ON THE 5TH OF AUGUST OUT OF TOWN. AND WHEN I GOT HOME THE CAR STARTED TO MAKE A NOISE AND WHEN PARK INTO THE GARAGE IT HAS A SMILE THAT SOMETHING WERE BURNING SO I HAD TO REMOVE IT FROM THE GARAGE OVERNIGHT. AND GOT UP ON THE 6TH OF AUGUST AND IT WOULD NOT START. SO NOW IT'S AT THE DODGE DEALERSHIP IN WARNER ROBINS, GA ONE WASTON BLVD. *TR

TL * THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 70 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE OTHER MOTORIST LOST CONTROL OF THE VEHICLE, STRUCK THE FRONT END OF THE CONTACT'S VEHICLE, AND BECAME AIRBORNE UNTIL IT CRASHED INTO AN EMBANKMENT. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE FACE, NECK, AND BACK. THE REAR SEAT BELT ALSO FAILED TO RESTRAIN THE PASSENGER. AS A RESULT, NECK AND BACK INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY FOR FURTHER INSPECTION. THE MANUFACTURER STATED THAT THE SEAT BELT AND AIR BAG FAILURES WERE NOT CAUSED BY A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 90,837.

TL * THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS AND WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPLACED THE ALTERNATOR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/15/14*LJ UPDATED 1/15/2015 *JS