2004 DODGE DURANGO Complaints

WHILE DRIVING AT LOW SPEEDS ENGINE FAILED. AS A RESULT, THE STEERING AND BRAKES BECOME INOPERABLE. *AK THIS FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE BEEN UNABLE TO FIND THE CAUSE OF THE PROBLEM. THE VEHICLE HAS BEEN AT THE DEALER SINCE FEB 24,2005. *NM DEALER SERVICE MANAGER SAID THERE WAS A SOFTWARE FIX BUT ADMITTED THERE HAS NEVER BEEN A PROBLEM WITH HEMI ENGINES. *EH

WHEN DRIVING DOWN A HILL THE VEHICLE ACCELERATED UP CAUSING THE RPMS TO GO UP TO 3500. THE CONSUMER HAD TO RIDE THE BRAKES CONTINUOUSLY. THE DEALER STATED THAT THIS WAS A CHARACTERISTIC OF THE DODGE . *AK ON TERRAIN WHERE ONE WOULD LIKE TO GO SLOW DOWN SLOPE, ONE COULD IDLE DOWN TO 2 MPH BUT IF ONE TOUCH THE GAS TO INCREASE, IT WOULD GO TO 1500 RPM AND IF ONE DOES NOT HIT THE BRAKE, IT WOULD SLOW DOWN CONTINUOUSLY INCREASING TO 3500 RPM WITHOUT TOUCHING THE GAS MORE. *SC

THIS VEHICLE HAS NO ENGINE BRAKING. SELECTING "TOW/HAUL" WHICH TAKES IT OUT OF OVERDRIVE DOES NOT PROVIDE ENGINE BRAKING. SELECTING "2" AND "TOW/HAUL" DOES NOT SLOW THE VEHICLE ON A DOWNGRADE. IT IS DANGEROUS. I HAVE ASKED THE DEALER ABOUT IT AND NO RESPONSE. I HAVE CONTACTED CHRYSLER AND NO RESPONSE. IT IS THE MAGNUM V-8 WITH THE TRAILER HAULING PACKAGE. I AM AFRAID TO HAUL A TRAILER AS YOU WOULD BE ON THE BRAKES CONTINUOUSLY. NOTHING HAS CHANGED IN THE YEAR I HAVE OWNED IT.*JB

WHILED DRIVING VEHICLE AT 50 MPH THE HEATED SEAT BURNED CONSUMER'S BACK AND INSIDE OF HIS RIGHT THIGH. TOOK VEHICLE TO A LOCAL MECHANIC, AND THEY CHECKED HEAT CONTROL, AND COULDN'T FIND ANYTHING WRONG. CONSUMER WAS TAKEN TO THE EMERGENCY ROOM WITH SECOND DEGREE BURNS.*AK

WHILE OPENING THE REAR AND FRONTAL WINDOWS CONSUMER HEARD A LOUD SQUEAKING NOISE. THIS CAUSED A DISTRACTION TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK CONSUMER CONTINUES TO HEAR A HORRIBLE WHISTLE SOUND WHEN THE WINDOWS ARE DOWN. *TT

WHEN ACCELERATING FROM A STOP VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

PARKED IN THE DRIVEWAY WHICH IS ON A SLIGHT UPWARD INCLINE WITH CAR RUNNING, UNLOADING GROCERIES WHILE KIDS WERE WATCHING A VIDEO. AFTER 15 MINUTES I REACHED IN THROUGH THE PASSENGER SIDE TO TURN OFF THE IGNITION AND THE CAR RELEASED OUT OF PARK, ROLLING DOWN THE DRIVEWAY, HIT A TREE AND MAILBOX. VEHICLE WAS 'CLICKING' THE ENTIRE WAY DOWN THE DRIVEWAY. *JB

INTERMITTENTLY, THE VEHICLE STALLS WITHOUT WARNING. WHEN THIS OCCURS THE VEHICLE LOSES BRAKES AND POWER STEERING. VARIOUS REPAIRS HAVE BEEN PERFORMED BUT THE FAILURE STILL EXIST. THE MANUFACTURE CAN'T GUARANTEE THE FIX OR REMEDY PERFORMED. *NM

WHILE RELEASING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER APPLIED THE BRAKES AND THE VEHICLE FAILED TO STOP COMPLETELY. THE VEHICLE COLLIDED INTO ANOTHER VEHICLE. THIS CAUSED THE PASSENGER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM

OUR DURANGO HAD EXPERIENCED NUMEROUS PROBLEMS, SINCE WE PURCHASED IT NEW IN 5/04. THE ENGINE SURGED, IT STALLED, AND IT FELT LIKE THE BRAKES DID NOT GRAB IN THE REAR. IT ALSO RACKED UP MORE MILES ON THE ODOMETER, THAN IT ACTUALLY DROVE. ON 12/16/04 WE BROUGHT IT IN TO THE DEALERSHIP FOR A RECALLED BATTERY CABLE. THE NEXT DAY THE ENGINE CAUGHT ON FIRE WHILE DRIVING. IT WAS TOWED TO THE DEALERSHIP, THE TRANSMISSION WAS REPLACED, AND WE PICKED IT BACK UP 12-28-04. ON 1-16-05 WE HAD A SECOND FIRE IN THE ENGINE WHILE DRIVING. THIS TIME IT WAS IN THE SHOP UNTIL 2-1-05. THE DEALERSHIP OVERHAULED THE TRANSMISSION, BUT DID NOT REPLACE IT. ON 2-2-05 AGAIN WHILE DRIVING, OUR DURANGO'S ENGINE CAUGHT ON FIRE, THIS TIME THE FIRE WAS SO BIG, AND SO FAST MY HUSBAND BARLEY HAD TIME TO GET OUR KID OUT BEFORE IT EXPLODED, AND BURNED TO THE GROUND. IT TOOK THE FIRE DEPARTMENT OVER AN HOUR TO GET THE FIRE OUT. I HAD SENT A CERTIFIED LETTER TO DAIMLER CHRYSLER, ASKING THEM TO BUY THE DURANGO BACK UNDER THE LEMON LAW ON 1-20-05. TO THIS DAY THERE HAS BEEN NO RESPONSE TO THAT LETTER. MY HUSBAND AND CHILDREN WERE ALMOST KILLED! *JB