2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- WEST REDDING, CT
WHEN MY WIFE PUTS THE SEAT WHERE IT IS COMFORTABLE FOR HER THE BACK OF THE SEAT RUBS AGAINST THE SEATBELT RETRACTOR, PREVENTING IT FROM RETRACTING AND LEAVING THE BELT LOOSE. *JB
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- DIXON, CA
WHILE DRIVING THE VEHICLE STARTED TO SHAKE. CONSUMER PULLED OVER TO INSPECT THE ENGINE, AND FOUND NOTHING UNUSUAL. HE REENTERED THE VEHICLE AND STARTED DRIVING WHEN THE ENGINE BURNED. VEHICLE WAS TOWED TO THE DEALER, AND THE TRANSMISSION WAS REPLACED. CONSUMER WAS DRIVING THE VEHICLE WHEN THE SAME THING OCCURRED FOR THE SECOND TIME, AND THE VEHICLE EXPERIENCED ANOTHER FIRE. THIS TIME THE DEALER DID NOT REPLACE THE TRANSMISSION. CONSUMER EXPERIENCED A THIRD FIRE AND THE VEHICLE WAS TOTALED.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- ESTACADA, OR
3X NOW MY 2004 DODGE DURANGO SLT (HEMI) STALLS COMING TO A STOP. 1ST TIME TOOK IT TO THE DEALER FOR A ECU REFLASH. DIDN'T FIX THE PROBLEM. I HEAR OTHERS ARE HAVING THIS PROBLEM. IT IS ACTUALLY QUITE DANGEROUS. VEHICLE HAS 2700 MILES ON IT AND IS 2 MONTHS OLD.*AK
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- NEW YORK, NY
DRIVING 2004 DODGE DURANGO ACCELERATOR GOT STUCK TO FLOOR. PREENING THE BRAKE, VEHICLE CAUGHT ON FIRE. *BF THE INCIDENT WAS DUE A MANUFACTURER'S DEFECT PER FIRE INSPECTION. OTHER PROBLEMS WERE; THE ELECTRIC REMOTE WAS INOPERATIVE, THERE WAS A DELAY IN THE SHIFT WHEN THE A/C WAS ON AND THERE WAS A LOT OF WATER COMING FROM THE A/C. *SC
Source: CONSUMER LETTER -
2004 DODGE DURANGO- PORTLAND, OR
MY VEHICLE HAS STALLED WHILE DRIVING ON 2 OCCASIONS. STEERING AND BRAKING ARE SERIOUSLY AFFECTED. *JB
Source: NHTSA WEB SITE -
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2004 DODGE DURANGO- OSWEGO, NY
2004 DODGE DURANGO APPROX 6300 MILES TRAVELING ON INTERSTATE AT 65 MPH RIGHT REAR TIRE (GOODYEAR SR/A P265/65R 17) EXPLODED. ONCE STOPPED AFTER APPROX 400' TO 500' FOUND TIRE TREAD COMPLETELY SEPARATED FROM SIDEWALL ON ONE SIDE OF TIRE ONLY. COMPLETELY INSPECTED TIRE NUMEROUS TIMES LOOKING FOR CAUSE OF FAILURE FOUND NO PUNCTURES CUTS, ETC. BROUGHT TIRE TO GOODYEAR TIRE STORE FOR REPLACEMENT. UPON RETURNING FOR TIRE, WAS INFORMED THEY HAD FOUND PUNCTURE HOLE IN TIRE. THAT HAD CAUSED THE TIRE TO RUN LOW AND THE RIM HAD CUT THE SIDEWALL. I HAVE THE TIRE, THE TIRE SHOWS MINIMAL ABRASION ON THE FAILED SIDE ONLY. WAS INFORMED BY GOODYEAR THEY ARE NOT AWARE OF ANY OTHER SIDEWALL FAILURES WITH THIS TIRE. INVESTIGATED MYSELF TO FIND HUNDREDS OF THE SAME COMPLAINTS ON THE INTERNET. REGARDLESS OF THE CAUSE OF FAILURE,( IF MY TIRE DID HAVE A PUNCTURE AT TIME OF FAILURE) IT WOULD SEEM INHERENTLY UNSAFE FOR A TIRE TO HAVE THIS KIND OF DAMAGE IN SUCH A SHORT STOPPING DISTANCE. THIS TIRE WAS ALSO INSPECTED BY TWO INDEPENDENT GARAGES AND THEY DO NOT AGREE THAT THE PUNCTURE CAUSED THE DAMAGE. LUCKILY, MY WIFE WAS NOT INJURED DURING THIS INCIDENT. *NM
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- ROSELAND, NJ
RECALL CAMPAIGN: THE CONSUMER WAS UNABLE TO HAD THE D40 SAFETY RECALL DONE DUE TO LACK OF PARTS. *NM *NM
Source: CONSUMER LETTER -
2004 DODGE DURANGO- MANKATO, MN
I HYDROPLAINED OFF THE ROAD, AND HIT A TELEPHONE POLE AT ABOUT 60 MPH. I SMASHED THE DRIVER SIDE FENDER INTO THE MOTOR, AND BROKE THE FRAME. ALSO, I BROKE BOTH SEATS IN THE FRONT BACK.THE DODGE INVESTIGATOR TOTALED IT . I ASKED DODGE WHAT THE WERE GOING TO DO, THEY SAID THAT I HAD TO HIT THE POLE DIRECTLY IN THE FRONT. I GUESS THE FRONT FENDER ISN'T FRONT ENOUGH, OR BREAKING THE FRAME IN THE FRONT ISN'T ENOUGH. THE SEATS BROKE BACK AND MY SEATBELT DIDN'T KEEP ME IN MY SEAT, I ENDED UP IN THE BACK. I AM STILL HAVING PROBLEMS WITH MY BROKEN WRIST,L AND MY SHOULDER. THE HOOD IS SMASHED AGAINST THE WINDSHIELD, THE FRONT BUMPER TORE OFF.*AK
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- LILBURN, GA
COMPLAINT RECEIVED VIA E-MAIL. SINCE THE PURCHASE OF THIS SUV, I HAVE HAD TO BRING THE TRUCK IN FOR SERVICE FOR VARIOUS THINGS. RECOMMENDED SERVICE, A FUSE OUT OF PLACE/BATTERY RECALL, AND TODAY, JANUARY 8, 2005, FOR A DETACHED THROTTLE CABLE, WHICH PREVENTED ACCELERATION. I DISCOVERED THIS PROBLEM AS I WAS ATTEMPTING TO ACCELERATE AT A MAJOR INTERSECTION, AND OBVIOUSLY, I WAS STUCK IN THE MIDDLE OF THE ROAD. WE RECEIVED ASSISTANCE IN PUSHING THE TRUCK OFF OF THE ROAD, AND I CALLED GWINNETT PLACE DODGE. I EXPLAINED THE SITUATION, AND I WAS GIVEN THE PHONE NUMBER TO SW TOWING SERVICE. WE ALSO ATTEMPTED TO SPEAK WITH A MANAGER IN REGARD TO THIS MATTER.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- MOSCOW, PA
VEHICLE IS EXPERIENCING PROBLEM WITH ENGINE STALLING. VEHICLE HAS BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS, AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE