2004 DODGE DURANGO Complaints

WHILE TRAVELING ABOUT 20 MPH PRESSED BRAKE TO STOP AT STOP SIGN THE ENGINE RACED FORA FEW SECONDS.CAR WAS VERY HARD TO STOP.TOOK CAR TO DEALER AND WAS TOLD, THERE WAS NOTHING THEY CAN DO WITHOUT SEEING THE PROBLEM!*AK

THE VEHICLE SLIPPED OUT OF PARK WITHOUT WARNING. THE CONSUMER WAS ABLE TO GAIN CONTROL OF THE VEHICLE. *JB AN OCCUPANT OF THE VEHICLE WAS COMPLAINING ABOUT THE SEAT BELT NOT BEING LATCHED PROPERLY. THE CONSUMER OPENED THE DOOR AND REACHED IN TO BUCKLE THE CHILD SAFETY LATCH AND 8 SECONDS LATER THE VEHICLE STARTED TO ROLL BACKWARDS, TRAPPING THE CONSUMER BETWEEN THE DOOR AND THE GARAGE BAY DIVIDER. *SC *JB

CONSUMER DROVE THE VEHICLE TO DEALER FOR ROUTINE MAINTENANCE. ALSO, CONSUMER INFORMED THE MECHANIC THAT A LOUD KNOCKING NOISE WAS COMING FROM THE FRONT WHILE DRIVING. MECHANIC DETERMINED THAT THE LEFT SIDE AND RIGHT SIDE UPPER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

I WAS RETURNING FROM A LUNCHEON WITH AN ESTIMATING FIRE MARSHALL FOR WEST VIRGINIA AND A NICHOLAS COUNTY DEPUTY SHERIFF. WHEN DRIVING HOME TO BRAXTON COUNTY I SUDDENLY FELT A SUDDEN JERK IN THE STEERING WHEEL, AND THEN BEGAN TO LOSE CONTROL OF THE VEHICLE. I STRUCK A GUARD RAIL HEAD ON, AND THE AIR BAGS FAILED TO DEPLOY. VEHICLE THEN ROLLED SEVERAL TIMES, ENTRAPPING ME INSIDE AND UPSIDE DOWN. IT WAS NOTED LATER THAT THE LEFT FRONT WHEEL HAD BROKEN LOOSE. NO OTHER VEHICLES WERE INVOLVED. I WAS TRANSPORTED TO BRAXTON COUNTY MEMORIAL HOSPITAL WHERE I WAS EXAMINED AND KEPT OVER NIGHT FOR OBSERVATION. I SUSTAINED NO BROKEN BONES, BUT SUFFERED SEVERAL CONTUSIONS WHICH CAUSED SEVER PAIN. DEALER WAS TOLD THE NEXT MORNING WHEN I WAS RELEASED FROM THE HOSPITAL, BUT WAS ONLY INTERESTED WHEN THE INSURANCE ADJUSTER WOULD BE HERE TO LOOK AT THE VEHICLE. IT IS A 2004 DODGE. DURANGE MANUFACTURED IN NOVEMBER 2003. I AM VERY UPSET AT THE DEALER AND THE MANUFACTURER OF THE VEHICLE DUE TO THE FACT THAT I WAS IN TO THE GARAGE ON DECEMBER 17TH FOR A RECALL ON THE POSITIVE BATERY CABLE TO BE FIXED DUE TO RUBBING ON THE UPPER CONTROL ARM. I RESPONDED TO THE RECALL NOTICE THE VERY DAY I RECEIVED IT. I ASK THE MECHANIC TO PUT THE VEHICLE ON THE HOIST, AND AT LEAST LOOK AT THE FRONT END COMPONETS, BUT WAS TOLD THAT IT WAS A 2004 MODEL, AND IT WAS NOT SUBJECT TO A RECALL CONCERNING THAT PROBLEM, AND THAT THEY WERE VERY BUSY. THANK YOU IN ADVANCE FOR YOU TIME IN THIS MATTER, AND I HOPE IT WILL PREVENT SOMEONE ELSE FROM HAVING THE SAME EXPERIENCE I DID, AND SAVE THEM THE PAIN AND SUFFERING I AM, OR THE POSSIBLITY OF BEING KILLED. I INVESTIGATED AUTOMOBILE FATALITIES OFTEN IN WEST VIRGINIA. I DON'T WANT MYSELF OR ANYONE ELSE TO BE A STATISTIC.*AK

WHEN USING THE SPEED CONTROL GOING DOWN A HILL IT WILL NOT HOLD BACK, IT WILL GAIN SPEED GOING DOWN HILL. THIS HAPPENS ALL THE TIME. I HAVE A 4.7 ENGINE IN THE 04 DURANGO. THIS IS A DANGEROUS CONDITION! *JB

THE CONSUMER WAS T-BONED BY ANOTHER VEHICLE ON THE MIDDLE, REAR SIDE AT 20 MILES PER HOUR. THE CURTAIN AIR BAGS DID NOT DEPLOY UPON IMPACT. *JB

WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER. MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK

WHILE BRAKING ANY SPEED VEHICLE ACCELERATED, CAUSING IT TO HIT A MAIL BOX. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE FOG LIGHTS, LOCATED IN THE BUMPER OF THE 2004 DODGE DURANGO IS DAMAGED WHEN DEBRIS (ROCKS) FROM THE ROAD WAY ARE KICKED UP. THE FOG LIGHTS ARE MADE OF GLASS BUT THE HEADLIGHTS ARE COVERED IN PLASTIC. LITTLE STONES WHERE KICKED UP BY TRUCKS WHICH BROKE BOTH FOG LAMPS COSTING 140 DOLLARS IN REPAIR FOR JUST DRIVING DOWN THE ROADWAY. I FEEL THIS IS A DEFECT IN THE CONSTRUCTION OF THIS VEHICLE BECAUSE THESE LAMPS ARE MADE OF GLASS WHICH CAUSED THEM TO BREAK AND NEEDED REPLACEMENT. THEY SHOULD BE COVERED WITH PLASTIC TO PREVENT THIS COSTLY REPAIR. *JB

THE GOODYEAR WRANGLER SR/A ON MY DODGE DURANGO (OEM) ARE A HORRIBLE AND DANGEROUS SUV TIRE. THESE TIRES HAVE NO TRACTION IN WET OR SNOW CONDITIONS, AND EVEN THOUGH THE SUV IS AWD, THE TIRES HOLD THE VEHICLE ON THE ROAD. I CHECKED VARIOUS WEB SITE RATINGS ON THESE TIRES TO MAKE SURE I WAS NOT THE ONLY ONE WHO FELT THIS WAY. AS AN EXAMPLE, TIRERACK.COM, 1010TIRES.COM ALL HAVE NUMEROUS REVIEWS THAT INDICATE THESE TIRES ARE AWFUL AND POTENTIALLY DANGEROUS DUE TO THEIR CONSTRUCTION, TREAD DESIGN ETC. I CONTACTED GOODYEAR AND CHRYSLER--NEITHER ARE WILLING TO DO ANYTHING OR ACCEPT ANY BLAME HERE. I NOW HAVE TO FIND A GOOD SET OF TIRES IN THE ODD SIZE OF 265/65/17 TO PUT ON MY SUV BEFORE I SLIDE OUT OF CONTROL IN SNOW/ICE THIS WINTER. ITS A DISGRACE. *JB