2004 DODGE DURANGO Complaints

I WAS INVOLVED IN AN ACCIDENT ON JUNE 24, 2004 IN WHICH MY 2004 DODGE DURANGO WAS TOTALLED. I WAS TRAVELING AT APPROXIMATELY 60 MPH AND HIT ANOTHER VEHICLE BROADSIDE - I HIT THE DRIVERS SIDE OF THEIR VEHICLE STRAIGHT ON. THERE WAS SIGNIFICANT FRONT END DAMAGE, THE FRONT DOORS WERE NOT ABLE TO BE OPENED, THE ENGINE WAS DAMAGED AND THE FRONT AXEL SNAPPED ON IMPACT. THE AIRBAG DID NOT DEPLOY. WE CONTACTED CHRYSLER AND THEY DID AN "INVESTIGATION" AND WE WERE TOLD THAT THE ACCIDENT WAS NOT SEVERE ENOUGH AND THE RATE OF DECELERATION WAS NOT HIGH ENOUGH TO CAUSE THE AIRBAG TO DEPLOY. THEY SENT US A PAMPHLET WITH AIRBAG INFORMATION IN IT AND IN THE BOOKLET IT STATES THAT THE AIRBAG IS SET TO DEPLOY IN ACCIDENTS SIMILAR TO MINE AT 28 MPH. WE HAAVE NOT BEEN ABLE TO GET A STRAIGHT ANWER FROM THEM AS TO WHY IN OUR CASE THE AIRBAG DID NOT DEPLOY. I WENT FROM 60 MPH TO 0 IN ABOUT 20 FEET.*AK

WHILE DRIVING TRANSMISSION LIGHT AND ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WIRES NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK NEW ELECTRIC HARNESS WERE REPLACED DUE TO METLED WIRES. 2 RECALLS FOUND BY THE CONSUMER: ONE ON WIRING UNDER THE DASH, AND THE OTHER ON ACCELERATOR CABLE. CONSUMER MADE 10 VISITS TO THE DEALER. *LA

WHEN DRIVING AT AN UNDETERMINED SPEED, THE TRANSMISSION LIGHT APPEARED ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK AFTER THE FIFTH VISIT TO THE SERVICE DEALER (DESOTO MALL), THE TRANSMISSION LIGHT HAD NOT COME BACK ON. THE SHIFTING LIGHT HAD COME ON AND THE CONSUMER HAD TAKEN THE VEHICLE TO THE SERVICE DEALER (CENTRAL MAINE DODGE) AND AFTER THREE VISITS TO THEM, THEY FOUND MELTED WIRES AND A BAD SENSOR. THE WIRES HAD HOLES IN THEM. CHRYSLER WOULD DO NOTHING TO HELP RESOLVE THIS PROBLEM. A TRANSMISSION SENSOR WAS PLACED IN THE VEHICLE. (THE SHIFT INDICATOR STAYED ON INTERMITTENTLY ALONG WITH ALL OF THE OTHER LIGHTS & THE TRANSMISSION RANGE SENSOR RATIONALITY WIRES WERE DAMAGED AND MELTED ON THE CATALYTIC CONVERTER) ALSO THE ENGINE HAD COME ON AND THE VEHICLE JUMPED FORWARD. *SC *JB

THIS REPRESENTS THE 5TH TIME MY 2004 DODGE DURANGO HAS GONE BACK TO MARTIN DODGE FOR THE SAME PROBLEM. THE VEHICLE MAKES A POPPING NOISE IN THE REAR AS IT GOES DOWN THE ROAD. THE REAR IS ALSO LOOSE OVER NORMAL ROADWAY CONDITIONS. ON THE FIRST REPAIR, THE DEALERSHIP REPLACED REAR SHOCKS, SWAY BAR, & TIGHTENED THE REAR. ON THE SECOND ATTEMPT, THEY REPLACED A STRIPPED BOLT IN THE REAR. ON THE THIRD ATTEMPT, THEY REPLACED THE BOLT'S HOUSING & THE BOLT AGAIN. ON THE FOURTH ATTEMPT, THEY TIGHTENED & LUBED THE ENTIRE REAR. THE SERVICE MANAGER'S REMARKS ON THE LATEST INVOICE IS THAT HE IS GOING TO TALK TO CHRYSLER CORPORATION ABOUT THIS CONTINUED PROBLEM. THE SERVICE MANAGER RELAYED TO MY WIFE THAT IT SOUNDS LIKE METAL TO METAL IS BEING RUBBED TOGETHER SOMEWHERE IN THE REAR. HE ALSO EXPRESSED THAT THIS WAS A PROBLEM ON PREVIOUS DURANGO MODELS, & THAT CHRYSLER FIXED SAME BY INSERTING PLASTIC SPACERS OF SOME KIND. THE SERVICE MANAGER & MY WIFE TEST DROVE THE DURANGO AFTER TODAY'S FOURTH REPAIR ATTEMPT. THE POPPING & SWAY WAS AS GREAT AS IT EVER WAS. I WILL BE REPRESENTED BY DAVID J. GORBERG, ESQ. WITH REGARD TO A NJ LEMON LAW CLAIM. TO DATE, I HAVE NOT BEEN CONTACTED BY NHTSA REGARDING MY 4 PREVIOUS COMPLAINTS.*AK

TODAY REPRESENTS THE FOURTH TIME THAT MY NEW DURANGO GOES BACK TO MY DEALERSHIP FOR THE SAME PROBLEM. THE VEHICLE HAS A DISTINCT "POPPING" NOISE FROM THE REAR WHEN DRIVING. THERE'S ALSO EXCESSIVE BOUNCE IN THE REAR SUSPENSION. IT IS MY OPINION THAT THIS EXCESSIVE BOUNCE SHOULD BECOME A FULL RECALL, AS IT IS UNSAFE. ON THE FIRST REPAIR ATTEMPT, MARTIN DODGE CHANGED THE REAR SHOCKS, SWAY BAR, & "TIGHTENED" THE REAR. ON THE SECOND ATTEMPT, THEY REPLACED A STRIPPED BOLT IN THE REAR. ON THE THIRD ATTEMPT, THEY REPLACED THE HOUSING THAT HELD THIS BOLT IN PLACE. IMMEDIATELY AFTER LEAVING THE DEALERSHIP AFTER THE THIRD REPAIR ATTEMPT, MY WIFE & I CONTINUED TO EXPERIENCE THE SAME EXACT PROBLEMS. IT IS FOR THESE REASONS THAT THE VEHICLE WILL GO BACK TO MARTIN DODGE FOR A FOURTH REPAIR ATTEMPT. I WILL ALSO CONTACT A LEMON LAW ATTORNEY TODAY TO SEEK REMEDY. *LA

2004 DODGE DURANGO LIMITED. AIR CONDITIONING STOPS COOLING. WIFE DISCOVERED THAT TURNING OFF THE ENGINE AND ELECTRICS, THEN RESTARTING ALL WILL GET COOLING BACK. SHE DOES THIS FAIRLY OFTEN, EVEN IN TRAFFIC.*AK

DODGE DURANGO 2004 ST I JUST BOUGHT THIS MODEL NEW OFF THE FLOOR AND THERE IS A MANUFACTURER'S DEFECT ON THE DESIGN. IF YOU ARE DRIVING WITH THE BACK WINDOW/WINDOWS DOWN AND THE FRONT UP, THERE IS A PULSATING PRESSURE FROM AIRFLOW THAT MAKES YOUR EARDRUMS FEEL LIKE THEY ARE GOING TO POP. CANNOT DRIVE THIS VEHICLE WITHOUT AFFECTING THE HEALTH OF YOUR EARS UNLESS ALL WINDOWS ARE UP, OR THE FRONT WINDOWS ARE CRACKED WHEN THE BACK WINDOWS ARE DOWN. *NM

WHEN TURNING STEERING WHEEL TO THE LEFT OR RIGHT STEERING WHEEL DOES NOT RETURN SMOOTHLY. THE DEALER REPLACED THE STEERING ARM BUT THAT DIDN'T CORRECT THE PROBLEM. *AK DURING THE TIME THE CONSUMER OWNED THE VEHICLE THE AIR BAG LIGHT ILLUMINATED AND THE REAR WIPER FELL OUT. *NM

MY 2004 DODGE DURANGO WENT BACK TO MARTIN DODGE FOR EXCESSIVE BOUNCE IN THE REAR END ALONG WITH A CONTINUED POPPING NOISE DURING SAID BOUNCE. MARTIN DODGE ADVISED ME THAT THE "BELL CRANK BUSHING" WAS STRIPPED & WAS REPLACED. THE VEHICLE WAS IN THEIR SHOP FOR 3 DAYS INITIALLY, & 4 DAYS THE SECOND TIME. I WAS ADVISED THAT NEW SHOCKS & SWAY BAR WERE ORDERED TO BE INSTALLED. AS PER THE INVOICE OF JUNE 11, 2004, SAME WAS NOT COMPLETED. THE PART IS LISTED AT $81.55. THE LABOR IS LISTED AT $13.00. $13.00 LABOR FOR A VEHICLE IN THE SHOP 4 DAYS?????? I FIRST DROVE THE VEHICLE TODAY, JUNE 13, 2004. THE EXACT SAME PROBLEM IS OCCURRING. THE VEHICLE WILL BE BACK AT THE DEALERSHIP TOMORROW MORNING. THE BOUNCE IS SIMPLY NOT SAFE. THE POPPING NOISE IS ANNOYING. HOWEVER, I DON'T KNOW WHAT IS CAUSING SAME. ALSO, THERE WAS NO EXPLANATION WHY THERE WOULD BE A STRIPPED BOLT ON A NEW VEHICLE. WHAT CAUSED THIS "BELL CRANK BUSHING" TO BECOME STRIPPED?*AK

THE CONSUMER STATED THAT ACCELERATOR/BRAKE PEDAL WERE TOO CLOSE. TOGETHER. THIS COULD CAUSE THE CONSUMER TO DEPRESS THE PEDALS SIMULTANEOUSLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK