2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- MANCHESTER, NH
AFTER HEAVY RAINS THE ENGINE WOULD RUN ROUGH AND THEN SMOOTH OUT. THEN DURING ONE HEAVY RAIN I TRIED TO START THE VEHICLE AND HEARD A LOUD KNOCKING. I BROUGHT IT TO THE SHOP AND THEY DETERMINED THAT IT HAD HYDROLOCKED DUE TO WATER GETTING INTO THE INTAKE GASKET FROM THE COWL. AFTER TWO MONTHS OF AGRUING WITH THE WARRANTY COMPANY AND THE DEALER, THE WARRANTY COMPANY COVERED ALL BUT 1000 DOLLARS OF THE ENGINE REPLACEMENT BUT THE COWL IS NOT REPLACED. I FEAR THAT THIS WILL HAPPEN AGAIN.
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- LIMERICK, PA
ENGINE BLEW. A ROD OR SOMETHING BLEW WITHOUT WARNING THROUGH THE ENGINE CASE AS I WAS DRIVING AT 35 MPH ON STRAIGHT ROAD ON A TOWN STREET
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- LOS ANGELES, CA
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE BRAKES FAILED WHEN DEPRESSED. THE GEAR SHIFT HAD TO BE SHIFTED INTO NEUTRAL TO REGAIN CONTROL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,085.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- TYRONE, GA
IF ANY WATER GETS INTO ENGINE COMPARTMENT (RAIN, ETC..) THE ENGINE WILL MISFIRE (STATIONARY) OR SHUT OFF (STATIONARY OR DRIVING). IF DRIVING WHILE RAINING, THE SUV WILL MISFIRE AND MAY SHUT OFF WHILE DRIVING. THE ERROR SEEMS TO BE WELL DOCUMENTED ON THE INTERNET AND BECAME ALL TO REAL THIS WEEK WHEN THE CAR SHUT OFF AT 70 MPH ON THE HIGHWAY WHILE IT WAS RAINING ALMOST CAUSING AN ACCIDENT AND POTENTIALLY KILLING MY FAMILY.
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- HERNDON, VA
VEHICLE WOULD STALL DURING HEAVY RAINS AND TAKING IT THROUGH A CAR WASH WHILE DRIVING. SOMETIMES IT WOULD EVEN CUT OFF. ONE DAY IT CUT OFF AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I BOUGHT MY VEHICLE BRAND NEW AND THIS PROBLEM HAS BEEN GOING ON SINCE THEN. GOODYEAR COULD NOT DETERMINE THE CAUSE OF THE ISSUE AND THE DODGE DEALERSHIP INFORMED ME THAT IT WAS THE FUEL PUMP. SO THEY REPLACED MY FUEL PUMP AND THE PROBLEM STILL OCCURS DURING HEAVY RAINS AND GOING THROUGH THE CAR WASH. I REPLACED THE BATTERY A THIRD TIME AFTER CONTACTING ROADSIDE ASSISTANCE. NOW THE VEHICLE IS MAKING A KNOCKING SOUND. I'M AFRAID IT'S THE ENGINE. AFTER RESEARCHING, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THE ISSUE WITH THE WIPER COWL LEAKING. THERE IS A SERVICE BULLETIN 18-006-05 PUT OUT BY CHRYSLER.
Source: NHTSA WEB SITE -
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2004 DODGE DURANGO- MOUNTAIN TOP, PA
STALLED IN RAINSTORM WHILE DRIVING ON INTERSTATE 95, A DAY BEFORE. WE HAD BATTERY TESTED AT ADVANCED AUTO. BATTERY GOOD. DROVE HOME. THE NEXT DAY WE STARTED IT UP AND IT MADE A LOUD NOISE. SHUT IT OFF AND THEN RESTARTED IT. THE ENGINE WAS RAPPING. NEEDED A NEW ENGINE. UPON LIFTING HOOD TO SEE PROBLEM WE SAW A HOLE IN THE BLOCK. YOU COULD SEE CONNECTING ROD IN THERE.
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- BROOKLYN, NY
IT WAS A RAINY DAY ON FRIDAY OCT. 2, 2015. THAT MORNING MY VEHICLE STARTED FINE, IT WASN'T UNTIL I CAME OUT OF WORK THAT EVENING WHEN I WENT TO START IT THE ENGINE MADE A LOUD SOUND AND IT WOULDN'T START. I TRIED A FEW TIMES UNTIL SUDDENLY IT TURNED ON AND IT WAS MAKING A KNOCKING NOISE. I THEN CALLED MY MECHANIC AND EXPLAINED THE SITUATION AND HE TOLD ME TO BRING IT TO THE SHOP SO THEY CAN PUT IT ON A LIFT TO TAKE A LOOK UNDERNEATH. AS I DROVE AWAY THE SOUND WAS UNBEARABLE AND THE FASTER I DROVE THE LOUDER IT GOT, SUDDENLY I HEARD A LOUD EXPLOSION AND THE VEHICLE STOPPED. IT FELT LIKE THE ENGINE FELL OUT, THERE WAS A LOT OF SMOKE AND OIL EVERYWHERE. I GOT THE VEHICLE TOWED TO THE MY MECHANICS SHOP FOR FURTHER DIAGNOSING WHEN THEY TOLD ME THE ENGINE BLEW OUT. THE NEXT DAY I GOT A CALL AFTER THEY TOOK THE ENGINE APART AND TOLD ME THE BLOCK HAD A HOLE BECAUSE THE PISTON BLEW THROUGH IT. THEY TOLD ME IT WOULD COST MORE MONEY TO REBUILD MY ORIGINAL ENGINE THAN BUYING A USED ONE, I OPTED OUT ON THE USED ONE. AS I WAS HOME I WENT ONLINE AND DID SOME RESEARCH WHEN I COME TO FIND OUT THAT MANY PEOPLE HAD THE SAME PROBLEM HAPPEN TO THEM WITH THE SAME VEHICLE ON A RAINY DAY OR WHEN THEY TOOK THEIR CAR THROUGH A CAR WASH. SO AS I DID MORE RESEARCH IT TURNS OUT THE WIPER COWL WHICH AT SOME POINT CHRYSLER CAME OUT WITH AN UPGRADE TENDS TO LEAK WATER ON TOP OF THE INTAKE MANIFOLD WHICH IS ANOTHER BAD DESIGN, THEN SUCKS IN WATER INTO THE ENGINE EVENTUALLY CAUSING IT TO HYDRO LOCK. I BOUGHT MY VEHICLE BRAND NEW IN 2004 AND NOW I'M DISAPPOINTED THEY NEVER ISSUED A RECALL TO FIX THIS PROBLEM. I JUST PAID OVER $4000 TO REPAIR IT AND GOD KNOWS HOW LONG UNTIL THIS USED ENGINE GOES OUT WITH THE SAME PROBLEM. I FILED A COMPLAINT WITH DODGE AND SPOKE TO SOMEONE YESTERDAY FOR THEM TO TELL ME THAT MY VEHICLE IS OUT OF WARRANTY . PLEASE HELP ME WITH THIS MATTER.
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- ROANOKE, VA
MY 2004 DODGE DURANGO 5.7L AWD IS ENGAGING IN FOUR WHEEL DRIVE AT HIGH SPEEDS ON ITS OWN ON THE INTERSTATE. IT MADE A VERY LOUD GRINDING AND CLUNKING NOISE, THE SERVICE 4WD LIGHT WILL COME ON AND THEN TURN OFF AND THEN THE 4WD LO LIGHT WILL COME ON AND TURN OFF. I WAS FORCED TO PULL OFF THE ROAD AND IT FELT LIKE THE CAR WAS STUCK IN FOUR WHEEL DRIVE AND WILL NOT COME OUT. I TRIED TO PUT IT IN GEAR WHILE JUST SITTING STILL AND IT JUST MAKES THAT GRINDING NOISE. I HAD TO HAVE THE CAR TOWED AS I AM AFRAID THAT DRIVING IT WOULD CAUSE MYSELF OR OTHERS PHYSICAL HARM. PLEASE CONSIDER LOOKING INTO THIS MATTER BECAUSE AS I AM READING ON SEVERAL DODGE FORUMS THIS IS A COMMON PROBLEM AND CAN BE VERY SERIOUS TO DRIVERS AND OTHERS. I HAVE READ THAT THERE ARE SEVERAL PROBLEMS WITH THE TRANSFER CASE IN 2004 AND 2005 DODGE DURANGO. A BIG COMPANY SUCH AS DODGE SHOULD INVESTIGATE THE NEED FOR A POSSIBLE RECALL SINCE THESE PROBLEMS ARE BEING ADDRESSED ON DODGE FORUMS. AS FAR AS GETTING IT FIXED OR TRYING TO FIGURE OUT HOW TO GET IT FIXED IS THE NEXT PROBLEM.
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,271.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- 14022 BLAIRSTOWN DRIVE, LA
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE