2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - GROVE CITY, OH

    I HAVE HAD THIS SUV FOR JUST A FEW MONTHS THE DAY I MAD MY FIRST PAYMENT IT WENT INTO THE SHOP TO BE FIXED. AT FIRST IT WAS APPARENTLY MY #5 PISTON SHOT THRU THE BLOCK WITH ONLY 120,000 MILE ON IT. THAN AFTER SPENDING THE $3,700 TO GET THAT FIXED IT WAS STILL SMOKING AND HAVING ISSUES. NEXT THING I KNOW IT IS NOW THE INTAKE MANIFOLD WHITCH WAS ANOTHER $700.00 AND IT WAS 84 IN BACK ORDER WHEN I SEEN THAT I PULLED IT UP ONLINE WERE I READ THAT THOUSANS AND THOUSANDS OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FIRST YEAR OF THE HEMI MOTOR IN THE DURANGO. I HAVE THREE SMALL CHILDREN AND I SUPPORT MY KIDS AND HUSBAND DUE TO HIS SPINE SURGERYS. I FEEL IF THERE HAS BEEN THIS MANY PARTS GO BAD THAT IT SHOULD HAVE A RECALL WITH IT. I CANT AFFORD TO KEEP PUTTING MONEY IN SOMETHING THAT IS STILL NOT GOING TO DRIVE PROPERLY WITH MY CHILDREN IN IT. IT HAS SHUT OFF WHILE DRIVING THE SUV. IT IS NOT SAFE FOR MY KIDS TO BE IN IM AFRAID THEY WILL BE HURT OR KILLED IF IT HAPPENS AGAIN. DODGE NEEDS TO DO THE RIGHT THING AND HAVE THISS RECALLED AS SOON AS THEY CAN. THE VECHILE TURNED OFF WHILE ON A STREET THANK GOD IT WAS NOT ON THE FREE WAY.

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - WAPPINGERS FALLS, NY

    JUST PURCHASED THIS VEHICLE TWO MONTHS AGO FROM DEALER IN NJ. WE HAD A HARD RAIN ABOUT A MONTH AGO, AND THE DURANGO WOULDN'T START IMMEDIATELY. I TURNED IT OVER AGAIN A FEW HOURS LATER AND IT STARTED WITH A HARD RUMBLE, BUT IT STARTED UP. IT DROVE FINE FOR ABOUT A MONTH, AND JUST AS THE WIFE AND I WERE LEAVING A GAS STATION, WE DROVE ABOUT FIFTY FEET AND HEARD A LOUD BANG. SMOKE WAS COMING OUT OF THE PASSENGER SIDE OF THE ENGINE, AND THE DURANGO WAS MAKING A NOISE LIKE METAL WAS ROLLING AROUND IN THE ENGINE. I STOPPED THE CAR, PULLING OVER TO THE SIDE OF THE ROAD. I LOOKED UNDER THE DURANGO AND SAW OIL DRIPPING OUT FROM THE ENGINE. I GOT UNDER THE CAR TO INSPECT IT A LITTLE FURTHER AND SAW A DIME SIZE HOLE IN THE ENGINE BLOCK. I GOT THE CAR TOWED BACK TO MY HOME AS IT WAS SATURDAY AND THE MECHANIC WAS NOT OPEN. THE TOW TRUCK DRIVER TOLD ME THAT THIS WAS THE THIRD DURANGO HE PICKED UP THAT DAY. NOT SAYING THAT ALL OF THE OTHER CARS WERE TOWED BECAUSE A BLOWN ENGINE, BUT YOU GET THE IDEA. DEALER WOULDN'T WARRANTY VEHICLE BECAUSE OF MILEAGE. I COULDN'T GET ANYONE TO WARRANTY THE DURANGO BECAUSE OF THE MILEAGE BEING OVER 150000. NOW IM TOLD I WILL HAVE TO BUY A REMANNED/NEW ENGINE FOR THIS CLUNKER. I WILL BE MAKING A COMPLAINT TO THE MANUFACTURER. I KNOW IT MAY NOT GO ANYWHERE. I HAVE READ ALL OF THE COMPLAINTS HERE AND ON THE INTERNET, FORUMS, ETC. ALL THE RESULT OF BLOWN ENGINES DUE TO "HYDRO-LOCKING", AND THE WIPER COWL DEFECT WERE WATER WOULD GET INTO THE ENGINE DURING HEAVY RAINS OR CAR WASHES. I HOPE OUR GOVERNMENT WOULD INTERVENE ON BEHALF OF ITS CITIZENS AND FORCE CHRYSLER TO ISSUE A RECALL OR AT LEAST BE RESPONSIBLE FOR A DEFECT THAT THEY CREATED, BUT I WON'T HOLD MY BREATH. MY DURANGO CURRENTLY HAS 160131 MILES ON IT, AND I GUESS IT'S GONNA STAY THAT WAY NOW BECAUSE IT CAN'T MOVE, AND I STILL OWE MONEY ON A SUV THAT I CANNOT DRIVE. NHTSA DO THE RIGHT THING.

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - NEW YORK, NY

    BOUGHT THIS VEHICLE 3 MONTHS AGO WITH JUST 52000 MILES AND RUNNING IN GOOD CONDITION. DURING THE WEEKEND OF 25TH OF SEPTEMBER 2015 IT RAINED AND UPON TRYING TO TURN ON THE VEHICLE TO GO TO WORK ON MONDAY AS USUAL, THE MOTOR/ENGINE WAS HYDROLOCKED. WATER HAD SEEPED INTO THE CYLINDERS AND THE MOTOR SUFFERED FAILURE AND BROKE RODS. I HAD INSTALLED THE NEWLY REDESIGNED COWL VENT GRILLE THAT WAS SUPPOSED TO PREVENT THIS ,BUT IT DIDN'T WORK. DODGE COMPANY IS VERY WELL AWARE OF THEIR BAD ENGINEERING BUT WON'T RECALL THE VEHICLES AND PROTECT THEIR CUSTOMERS. I JUST LOST OVER 9000.00 DOLLARS IN INVESTMENT, INCLUDING TAXES FOR 700.00 + GETTING THE VEHICLE REGISTRATION, INSPECTED, TAGS, ETC. THE VEHICLE WASN'T IN MOTION WHEN THIS HAPPENED. IT WAS PARKED. NOT EVEN THEIR REDESIGNED COWL VENT GRILLE PREVENTS HYDROLOCK, WATER FROM LEAKING INTO THE INTAKE MANIFOLD, FROM HAPPENING.

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - TUCSON, AZ

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - RUSSELLVILLE, KY

    TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR CUTS AND BRUISES ON THE RIGHT SIDE OF THE UPPER BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - SALEM, VA

    CONSUMER STATED THAT HE FILED A PRO-SE LAWSUIT AGAINST FCA US LLC THAT HE WILL BE MAILING THE COMPLETE LAWSUIT AND OTHER SUPPORTING DOCUMENTS TO SUBSTANTIATE HIS COMPLAINTS IN REGARDS TO ISSUING RECALLS. *BF THE CONSUMER STATED HIS ISSUE INVOLVED A DEFECTIVE COWL PANEL, WHICH ALLOWED WATER TO PENETRATE THE SPARK PLUGS AND ENGINE COMBUSTION CYLINDERS CAUSING IT TO HYDROLOCK AND/OR THROW A ROD. THE DAMAGES COST THE CONSUMER $8,900.00.*JB

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - DOUGLASSVILLE, GA

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - EAST QUOGUE, NY

    2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG AND FRONT BRAKE ISSUES. *SMD THE CONSUMER STATED THE DRIVER'S SIDE AIR BAG WAS REPLACED. HOWEVER, THE PART WAS NOT AVAILABLE FOR THE PASSENGER SIDE. *JB

    Source: CONSUMER LETTER
  • 2004 DODGE DURANGO
    - EAST POINT, MI

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - GROVE CITY, OH

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS EXCESSIVE SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MOTOR WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ORIGINAL OWNER PREVIOUSLY REPLACED THE MOTOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE CONTACT WAS PLACED ON A WAITING LIST WHERE THE VEHICLE WAS NUMBER NINETY-FIVE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE