2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- PEARLAND, TX
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- INDIANAPOLIS , IN
AS I WAS TURNING FROM THE LIGHT AND PRECEDED TO ACCELERATE NOT EVEN DOING 5-10 MPH, I HEARD A SOUND, WHICH I THOUGHT WAS A BLOWN TIRE. I TURNED OFF THE TRUCK TO SEE IF I HAD A FLAT TIRE. NONE OF THE TIRES WHERE FLAT. SO I CALLED MY HUSBAND, HE LOOKED AT IT, THINKING IT WAS THE THROTTLE BODY, DUE TO THE LIGHT THAT FLASHED ON THE DASH. SO HE BOUGHT A NEW THROTTLE, THAT AS WELL AS NEW SPARK PLUGS, AND STILL NOTHING. IT SEEMS IT WANTS TO START, BUT ISN'T STARTING. SO IF THIS IS THE HYDOLOCK THAT IS CAUSING WATER TO FLOW INTO THE ENGINE, YOU ALL NEED TO PAY FOR THIS. I HAVE HEARD THAT YOU ALL KNOW ABOUT THIS ISSUE AND HAS DONE NOTHING ABOUT IT. LAWSUIT? I HOPE NOT. I JUST WANT MY TRUCK FIXED, BECAUSE I REALLY LIKE. PLEASE GET IN TOUCH WITH ME AS SOON AS POSSIBLE. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- GROTON, CT
CATASTROPHIC ENGINE FAILURE. THE SAME "HEMI TICK" ISSUE AND CONSEQUENT VALVE/PISTON ROD FAILURE THAT HAS APPARENTLY BEEN REPORTED AND COMPLAINED ABOUT BY THOUSANDS OF CONSUMERS AND THOUSANDS OF TIMES. MINE WAS FAILED SITTING IN MY DRIVEWAY IDLING. THIS IS A RECURRING ISSUE THAT THE VALVE SPRINGS, SPRING SEATS, AND PISTON RODS ARE MADE OF GARBAGE MATERIALS, YET DODGE REFUSES TO ACKNOWLEDGE OR MAKE ANY EFFORT TO MAKE RIGHT. THIS IS A MAJOR DESIGN DEFECT AND NEEDS TO BECOME A RECALL. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- HAMMOND, IN
AFTER A THAW OF SNOW AND A EARLY MORNING RAIN, WENT TO START DURANGO AND WOULD NOT TURN OVER. AFTER A FEW ATTEMPTS DURANGO START TO A LOUD BANG AND RATTLING. TURNED OFF. TOLD THE ENGINE BLEW. MONTH PRIOR TO THIS WHEN IT WOULD RAIN THE DURANGO WOULD STALL. NO ONE COULD FIGURE OUT WHY. NOW WHAT I HAVE BEEN TOLD IS HYDROLOCK. HTTPS://YOUTU.BE/9INZYT3JUJW. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- CLEVELAND, OH
I TURN MY CAR AND I NOTICE THE AIR BAG LIGHT IS ON AND DOESN'T DISAPPEAR UNTIL NOW .. WHAT CAN I DO? *TR
Source: NHTSA WEB SITE -
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2004 DODGE DURANGO- WINNSBORO, SC
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD BANGING NOISE UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE WHEEL DETACHED AND CAUSED THE VEHICLE TO VEER OFF THE ROAD, CRASH INTO SEVERAL TREES, ROLL OVER THREE TIMES, AND LAND ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER'S LEFT ARM WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL GARAGE WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- SEDRO WOOLLEY, WA
DRIVER SIDE AIRBAGS DID NOT DEPLOY ON IMPACT OF THE CAR SLAMMING INTO THE TELEPHONE POLE. IT WAS NOT UNTIL AFTER THE DRIVER HAD UNBUCKLED HERSELF THAT SHE SMELLED SMOKE AND THE AIRBAGS DEPLOYED. SHE SLAMMED HER BODY AND HEAD ALL OVER THE DRIVERS SIDE OF THE VEHICLE AND SUSTAINED A CONCUSION AND OTHER MEDICAL INJURIES DUE TO THIS MALFUNCTIONING AIR BAG. I CALLED MY LOCAL DODGE DEALER AND THEY TOLD ME THAT MY VIN WASN'T ON THE LIST. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- WAHIAWA , HI
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- NASHVILLE , TN
WHEN IT RAINS WATER WOULD POUR INTO ENGINE AND EFFECT ELECTRICAL SYSYTEM AND CAUSE ENGINE PROBLEMS ENGINE LOCK UP ,ENGINE WOULD AUTOMATICALLY CUT OFF AND POWER STEERING WOULD LOCK UP WHILE MAKING A TURN IN MY 2005 HEMI DURANGO, THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- BROOKLYN, CT
THE VEHICLE WAS PURCHASED NEW BACK IN MARCH OF 2005 AND HAS BEEN MAINTAINED AT REGULAR INTERVALS. RECENTLY WHEN IT RAINED A SPUTTER WAS NOTICED AND THOUGHT TO BE SPARK PLUG WIRES, WHICH HAD BEEN CHANGED APPROXIMATELY 1 YEAR PRIOR. THEN APPROXIMATELY ONE MONTH AGO WE WENT TO START THE DURANGO AND IT WOULD NOT START. AT FIRST IT SOUNDED LIKE THE STARTER GRINDING SO I REMOVED THE STARTER AND HAD IT TESTED AND IT FINE. I ATTEMPTED TO TURN THE ENGINE OVER BY THE CRANKSHAFT BOLT AND THE ENGINE WOULD NOT MOVE. I REMOVED THE SPARK PLUGS AND FOUND THAT THE #7 SPARK PLUG HAD ICE ON IT. THE CYLINDER WAS FOUND TO BE FULL OF ICE. THE FOLLOWING DAY THE ICE MELTED AND THE ENGINE MOVED AND RAN. THE TRUCK DROVE FINE WITH NO ISSUES AFTER THAT. I DID SOME RESEARCH AND FOUND MANY COMPLAINTS OF THE ENGINE HYDROLOCKING DUE TO A FAILURE IN THE COWL WHICH ALLOWED WATER TO POUR ONTO THE ENGINE. THE COMPLAINTS INDICATED THAT IT WAS A KNOWN PROBLEM AND THAT CHRYSLER HAD BEEN ADVISED OF THE ISSUE BUT NOTHING WAS DONE ABOUT IT. I THEN FOUND THAT WATER WAS LEAKING PAST THE COWL AND THE WIPER ARMS. ON MARCH 17, 2015 THE DURANGO AGAIN MADE THE GRINDING NOISE WHEN ATTEMPTING TO START. THE #7 CYLINDER AND THE #8 CYLINDER HAD WATER IN THEM. THE VEHICLE HAD BEEN SITTING FOR APPROXIMATELY 4 DAYS PRIOR AND IT HAD RAINED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WOULD NOT START WITH THE STARTER AND WOULD NOT TURN BY HAND WHEN TRIED AT THE FLYWHEEL. THE VEHICLE HAD NOT EXHIBITED ANY ISSUES PRIOR TO BEING PARKED AND HAD NOT RUN SINCE IT WAS PARKED AND DID NOT TURN OVER AT ALL WHEN WE ATTEMPTED TO START IT. THE ENGINE IS BELIEVED TO BE SEIZED AND NO LONGER USABLE. *TR
Source: NHTSA WEB SITE