2004 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, A KNOCKING SOUND EMITTED FROM THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

I WAS ENTERING INTERSTATE 25 NORTH FROM DENVER COLORADO'S 19TH STREET WHEN I HEARD A BANG AND MY 04 DURANGO BEGAN TO SHAKE VIOLENTLY. I BELIEVED IT WAS A TIRE THAT POPPED EVEN THOUGH I HAVE NEW ONES AND SO I CONTINUED DOWN THE RAMP TO A SAFE PLACE WHERE I PULLED OVER AND STOPPED. THAT'S WHEN I NOTICED THE VEHICLE WAS STILL SHAKING AND I THEN BELIEVED IT TO BE A SERPENTINE BELT UNTIL I TURNED THE VEHICLE OFF. I OPENED THE HOOD AND FOUND THE BELT INTACT. I THEN LOOKED UNDER THE VEHICLE AND COULD SEE ENGINE OIL DRIPPING OFF THE BACK OF THE ENGINE BLOCK & ONTO THE GROUND FROM SOME UNKNOWN LOCATION OF THE MOTOR. I ATTEMPTED TO PULL THE DIPSTICK OUT OF THE ENGINE BUT WAS UNABLE TO BECAUSE IT WAS STUCK UNTIL I TRIED CRANKING THE MOTOR ONCE AGAIN WHICH ALLOWED ME TO THEN PULL THE DIPSTICK OUT, BUT I WAS NEVER ABLE TO GET IT BACK IN. I HAD THE VEHICLE TOWED TO MY HOUSE AND THEN EVENTUALLY TO A DEALERSHIP AFTER THE MOTOR WAS ATTEMPTED TO BE STARTED AGAIN. FLAME SHOT OUT FROM UNDERNEATH THE HOOD ALONG WITH SMOKE AND A LOT OF WHITE SMOKE FROM THE TAILPIPE. THE ENGINE IS BLOWN IT WOULD HAVE TO BE REPLACED AND I HAD 12 PAYMENTS LEFT FOR ABOUT $5000. I WAS IN A NEGATIVE EQUITY SITUATION WITH THIS VEHICLE NOW & I DIDN'T HAVE WARRANTIES OR ANY ABILITY TO GET HELP FROM CHRYSLER OR DODGE. THERE HAVE BEEN ALMOST A THOUSAND OTHER PEOPLE TO REGISTER COMPLAINTS FOR THE SAME PROBLEM. THE ENGINE HYDROLOCKED BECAUSE WATER LEAKS THROUGH THE COWLING BETWEEN THE WINDSHIELD AND THE HOOD AND DRAINS ALL OVER THE ENTIRE ENGINE. IT HAPPENS AT APPROXIMATELY A HUNDRED TWENTY THOUSAND MILES, ALLOWING WATER TO GET INSIDE THE MOTOR EVENTUALLY. I TOOK CARE OF THIS VEHICLE BETTER THAN ANY OTHER VEHICLE I'D EVER OWNED. *TR

WAS SLOWING DOWN TO MAKE A RIGHT TURN AND THE CAR SHUDDERED AND CAME TO A HALT. THEN WOULD NOT MOVE . LOOKING UNDER THE CAR FOUND THAT THE DRIVE SHAFT HAD FALLEN OUT OF THE REAR AXLE AREA. HAD IT TOWED TO SHOP. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS NOTIFIED OF AN AIRBAG RECALL ON MY VEHICLE APPROXIMATELY 2 WEEKS AGO BUT THE LETTER INDICATED I COULD NOT CALL TO SCHEDULE MAINTANCE PRIOR TO 2/23. I STARTED CALLING FIRST THING THAT MONDAY. ALL 6 DEALERSHIPS I CONTACTED EITHER TAKE MY INFO AND SAY THEY WILL CALL ME BACK OR SAY THEY DON'T HAVE ANY PARTS TO CORRECT THE ISSUE AND I SHOULD CHECK BACK IN A COUPLE OF WEEKS. I HAVE RECEIVED NO RETURN PHONE CALLS FROM THE ONES THAT SAID THEY WILL GET BACK WITH ME. MY ONLY OPTION IS TO CONTINUE DRIVING A POSSIBLE DEATH TRAP FOR NO TELLING HOW LONG. NOT TO MENTION THERE'S BEEN THAT POSSIBILITY FOR THE LAST 11 YEARS. THIS IS RIDICULOUS AND UNACCEPTABLE. *JS

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V770000 (AIR BAGS)HOWEVER THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE THE FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE (SURGE FORWARD) WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WOULD HAVE TO BE SHIFTED INTO NEUTRAL OR THE IGNITION WOULD HAVE TO BE TURNED OFF IN ORDER TO SLOW THE VEHICLE DOWN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

THE VEHICLE, WHICH WAS RUNNING FINE THE EVENING BEFORE THIS ENGINE FAILURE, WAS PARKED OUTSIDE OVERNIGHT IN THE RAIN. THE NEXT MORNING THE VEHICLE WAS STARTED AND IMMEDIATELY STARTED MAKING LOUD MECHANICAL NOISES. THE VEHICLE WAS TURNED OFF IMMEDIATELY AND A PIECE OF THE ENGINE BLOCK WAS DISCOVERD ON THE FRAME AND A HOLE IN THE ENGINE BLOCK WAS NOTICED. *TR

AFTER A RAINSTORM, I WENT TO START MY VEHICLE AND IT WOULDN'T TURN OVER. THINKING IT WAS THE STARTER, I REPLACED THE STARTER AND VEHICLE STILL WOULD NOT START. AFTER MANUALLY ROTATING THE ENGINE BACK AND FORTH A FEW TIMES, THE ENGINE STARTED BUT THEN HAD A VERY LOUD ENGINE KNOCK. THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED BY A MECHANIC BUT ALL INDICATIONS ARE THAT IT IS ENGINE ROD FAILURE DUE TO HYDROLOCK CONDITION. THIS IS SUPPORTED BY THE IDEA THAT THE ENGINE WOULD FREQUENTLY STALL DURING THE RAIN AND IN THE CAR WASH, AS MANY OTHERS HAVE REPORTED. IT HAD PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR UNTIL THIS HAPPENED. VEHICLE WAS SOLD AS-IS FOR REPAIR OR ENGINE REPLACEMENT FOR FRACTION OF RETAIL VALUE. *TR