2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - KANSAS CITY, KS

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - UNION, MO

    WE HAVE KEPT THIS DURANGO IN IMMACULATE SHAPE AND HAVE CONSISTENTLY DONE OF THE RECOMMENDED UPKEEP ON THE VEHICLE. WE CHANGE THE OIL EVERY 3,000 MILES. I WAS DRIVING DOWN THE ROAD GOING APPROXIMATELY 50 MILES PER HOUR WHEN WITHOUT WARNING THE ENGINE JUST STARTED MAKING A LOUD NOISE. IT WAS DANGEROUS BECAUSE I HAD NOWHERE TO PULL OVER AND HAD TO CONTINUE APPROXIMATELY 1 MILE BEFORE I COULD GET TO A SHOULDER AND BEHIND ME WERE MULTIPLE VEHICLES. UNDERNEATH THE VEHICLE WAS OIL. THE MECHANIC SAYS THAT THERE IS A HOLE IN THE ENGINE AND IT IS COMPLETELY BLOWN-CATASTROPHIC. ENGINE FAILURE THAT WILL COST $6000 TO REPLACE. ALTHOUGH WE HAVE USED THE VEHICLE FOR 10 YEARS, WE HAVE BARELY PUT 12000 MILES PER YEAR ON IT. AFTER SOME RESEARCH ON THE INTERNET WE FOUND OUT THAT THERE HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR COMPLAINTS ON THIS ENGINE, MANY OF THEM PROBABLY UNREPORTED TO THE NHTSA. THE '05 AND LATER MODELS DO NOT SHOW ANYWHERE NEAR A SIMILAR AMOUNT OF ENGINE FAILURE COMPLAINTS. I WOULD HAVE TO BELIEVE THAT THERE HAVE. WE ARE DISGUSTED AND WOULD LIKE SOMEONE TO LOOK INTO THIS-A CLASS ACTION LAWSUIT. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - SAN JOSE, CA

    NOTICED THE SVC 4WD LIGHT CAME ON THE DASH BOARD AND THEN THE VEHICLE'S REAR WHEELS LOCKED WHEN MAKING A TIGHT TURN INTO A PARKING SPACE. THE VEHICLE STOPPED AND WAS UNABLE TO MOVE AS IF BRAKE HAD BEEN APPLIED VERY HARD. UNPLUGGED THE BATTERY FOR ABOUT A MINUTE TO ALLOW THE SYSTEM TO RESET. THE SVC 4WD LIGHT DOESN'T COME ON. HOWEVER, THE VEHICLE STILL LOCKS ITS REAR WHEELS WHEN MAKING A TIGHT TURN INTO A PARKING SPACE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MOUNT HOLLY, NJ

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE VEHICLE AND THE ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - BALTIMORE , MD

    TRIED TO START MY TRUCK AND ALL I AM HEARING IS LOUD KNOCKING. NO NOTICE OF ANYTHING BEING WRONG! ACCORDING TO ALL THE RESEARCH I HAVE DONE TO FIGURE OUT WHAT THE SOUND IS, IT IS MOST LIKELY THE HYDROLOCK PROBLEM THAT CHRYSLER IS AWARE OF. I AM LUCKY THAT THIS DID NOT HAPPEN WHEN I WAS DRIVING , OR SOMEONE COULD HAVE GOTTEN SERIOUSLY HURT OR KILLED . IS THAT WHAT CHRYSLER IS WAITING FOR BEFORE SOMETHING IS DONE? IF WE WOULD HAVE KNOWN THIS ISSUE WAS EVEN POSSIBLE OF HAPPENING WE MAY HAVE BEEN ABLE TO PREVENT IT BY FIXING THE SEAL. NOW WE HAVE A VEHICLE THAT LOOKS PRETTY, BUT IS UNDRIVABLE, AND CAN'T AFFORD TO FIX IT. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - BEVERLY, MA

    HAD JUST FIXED THE SENSORS ON THE TRUCK, PUT NEW BATTERY AND NEW TIRES. TOTALING OVER $1200. DRIVING THROUGH UNAVOIDABLE PUDDLES ON THE HIGHWAY, DURING A HEAVY RAIN IN MY AREA OF 4.5 INCHES. PARKED THE CAR IN MY DRIVEWAY AND WENT TO START IT THE NEXT MORNING AND HEARD THIS VERY LOUD GRINDING. HAD THE CAR TOWED. DIAGNOSIS: ENGINE HYDROLOCK. APPARENTLY DODGE HAS KNOWN OF THIS PROBLEM AS I SEE THOUSANDS OF COMPLAINTS ON YOUTUBE AND SIMILAR SITES. A $130 PART COULD'VE PREVENTED THIS FROM HAPPENING BUT WE WERE NEVER NOTIFIED OF THE PROBLEM. NOT SURE WHAT TO DO AT THIS POINT. DODGE REFUSING TO HELP AND INSURANCE SAYING IT IS A KNOWN DEFECT SO THEY WON'T COVER IT EITHER. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STARTED SHAKING AND STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT SMELLED A BURNING ODOR AND SAW SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - GREENVILLE, NC

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - WEATHERFORD , TX

    I WAS FILLING UP MY GAS TANK WHEN THE CAR STARTED SPITTING OUT GAS AT ME. LUCKILY I STOPPED IT FAST ENOUGH BUT HAD SOME GAS ON ME AND ALL OVER THE SIDE OF MY CAR. I'VE LOOKED THIS UP AND IT SEEMS TO BE A BIG PROBLEM WITH THE DURANGOS. I REALLY WOULD LIKE TO FILL MY CAR UP WITHOUT WORRYING ABOUT BEING COVERED IN GAS OR MY CAR STARTING TO RUST. *DT

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - BROOKSVILLE, FL

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS A TICKING NOISE COMING FROM THE VEHICLE. IN ADDITION, THERE WAS ANOTHER ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE DIAGNOSTIC TESTING RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE