2020 DODGE DURANGO Complaints
View complaints related to 2020 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2020 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 DODGE DURANGO- Pensacola , FL
My rear wheel on the driver side of the vehicle would not allow me to go or roll like the other three tires so I had to come off the road and head to the nearest Firestone Complete Auto Care to try to get help for my vehichle, due to having a warranty on my tires until 2028. My safety and the safety of others was put at high risk, as I could not control the swaying movement of the vehicle and assumed I must have popped a tire or something was caught underneath my car and was preventing me from driving properly with womping and knocking sounds. After confirmation of the problem, by Firestone I was informed that what occured should not have happened and is a manufacturer problem and was noted on the bill I had to pay a week later to drive my vehicle. There were no warning lamps, messages or other symptoms of the problem prior to it happening. My oil was changed and tires were rotated as part of regular maintenance at the dodge dealership were I reside on or around September 2024 and they did not inform me of any issues. I work minutes from my home and only drive a few miles each day. About 2 years ago I purchased this vehicle at 62,000 and have only accumulated 16,000 miles and currently sit at 78,000. I am asking for this request to be reviewed, and the cost be reimbursed and my vehicle to be scheduled for inspection for consumer safety and peice of mind.
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- Arcade, NY
The break lights do not have a proper seal and the LED lights are shorted out on the rear exterior brake lights. This is a safety issue and should be recalled.
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- Garfield , NJ
Taillight "racetrack" style went completely due to water and moisture. Had to spend over $1200 and some change just to replace the unit. No license plate light either due to water damage.
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- Payson, AZ
During driving the catalytic converter rubbed through both rear brake lines and was rubbing on fuel line as well. 100% stock vehicle with no modifications and has never been in an accident. Checked similar vehicles at local dealership and they seem to have the same issue with brake lines rubbing against exhaust
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- Philadelphia, PA
The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the power steering rack pinion needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V154000 (STEERING). The failure mileage was 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2020 DODGE DURANGO- Sterling Heights, MI
Every time I start my 2020 Dodge Durango I hear and feel a hard shift into reverse. No transmission fluid loss, just increasingly louder & feeling if the shift change. ***Vehicle started this @ 20,000 miles and only has 32,000 on it now.
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- Carlsbad , NM
Transfer case failure. Several other owners online are reporting the same issue. Why has a recall not been issued for a flawed part, that makes the vehicle u drivable and could grenade while driving.
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- Kingsland, GA
While driving the engine began to vibrate violently and the check engine light turned on. Luckily I was close to the dealership because I live in a small town with one major road. I was able to quickly slow down without crashing or causing an accident and slowly drove to dealership. If I was at any significant speed I could have crashed injuring myself and my two small children.
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- Carmel Hamlet, NY
Rear racetrack taillight collects water and the leds short out making the taillight not work
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- west end, NC
Drivers seatbelt buckle does not register, resulting in active chiming of the unbuckled seat belt alarm and disengaging of the airbag system. Driver must hold the seatbelt with downward pressure continuously in order to register the seat belt and return the vehicle to normal operating condition, and turn off the airbag system warning signs and chiming. Dealership refuses any assistance without payment despite being a vehicle safety system.
Source: NHTSA WEB SITE