2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - PALM BAY, FL

    RAIN POURED THROUGH THE WIPER COWL AND SATURATED THE ENGINE CAUSING IT TO HYDRO-LOCK AND BLOW A ROD. THIS IS JUST ONE OF THOUSANDS OF COMPLAINTS ABOUT THIS VEHICLE. THIS IS OBVIOUSLY A VERY DANGEROUS MANUFACTURER DEFECT AND NO ONE IS DOING ANYTHING ABOUT IT. IS THE GOVERNMENT WAITING FOR MORE PEOPLE TO BE KILLED ON THE HIGHWAYS DUE TO THIS? PLEASE ADVISE IF SOMETHING IS BEING DONE ABOUT THIS. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - HALLSZILLE, TX

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED DURING INCLEMENT WEATHER. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE WAS DRIVING UNSTABLE AND THERE WAS A LOUD ABNORMAL NOISE. IN ADDITION, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN AROUND CAUSING IT TO ROLL OVER. THE CONTACT CRASHED INTO AN EMBANKMENT. THE CONTACT WAS UNCONSCIOUS UPON HITTING HER HEAD ON THE DRIVER'S SIDE WINDOW. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,890.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - WESTBURY , NY

    AFTER HEAVY RAINFALL, THE ENGINE WOULD NOT START. THE CAR WAS TOWED TO A MECHANIC WHO TOLD ME THAT THE ENGINE WAS BLOWN. NO PRECURSORS, NO CHECK ENGINE LIGHTS, NOW WARNING SIGNS. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - WHITNEY POINT , NY

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THERE WAS AN ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DURING RAIN WEATHER CONDITIONS. THE CONTACT DISCOVERED THAT THE ENGINE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - FRISCO, TX

    VEHICLE DIES WHEN IT RAINS OR IF YOU GO THROUGH A CAR WASH. THE ENGINE SHUTS OFF AND ALL POWER IS LOST. THIS IS A VERY WELL KNOWN PROBLEM OF THIS VEHICLE, YET DODGE HAS DONE NOTHING FOR IT. IT IS EXTREMELY DANGEROUS WHEN IT SUDDENLY DIES IN TRAFFIC PLUS IT IS RAINING. WE HAVE TAKEN IT TO SEVERAL DODGE DEALERS OVER THE PAST FIVE YEARS, YET THEY CLAIM THEY DON'T KNOW HOW TO FIX IT EVEN THOUGH THERE IS A SERVICE BULLETIN FOR IT, BUT NOT A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - COSHOCTON, OH

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE ONLY OCCURRED DURING INCLEMENT WEATHER OR AFTER THE VEHICLE WAS WASHED. THE VEHICLE WOULD ONLY RESTART AFTER THE VEHICLE WAS COMPLETELY DRY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT WATER LEAKED INTO THE ENGINE AND SPARK PLUGS, WHICH CAUSED CORROSION. THE SPARK PLUGS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - SOUTHFIELD, MI

    I WAS DRIVING AND ACCELERATED TO PASS A VEHICLE. AS I SLOWED DOWN THERE WAS A LOUD BANG. I PULLED OFF TO THE SIDE, LIFTED THE HOOD, AND SAW A SLIGHT WISP OF SMOKE. I ATTEMPTED TO RESTART THE VEHICLE WITHOUT SUCCESS. AS IT WAS BEING TOWED, I NOTICED OIL LEAKING FROM THE ENGINE. IN RESEARCHING THIS ISSUE, I'VE SEEN HUNDREDS OF COMPLAINTS OF THE SAME THING HAPPENING. THE VEHICLE HAS BEEN WELL MAINTAINED AS FAR AS OIL CHANGES, ETC. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - GREENSBORO, NC

    WE PURCHASED OUR PRE-OWNED 2004 5.7 LIMITED EDITION IN JANUARY 2007. IT HAD AROUND 40,000 MILES. WITHIN A YEAR OR SO AFTER, THE CD CHANGER STOPPED WORKING, AND THEN THE RADIO WOULD SOMETIMES NOT WORK AFTER HEAVY RAIN. DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES TURN-OFF, LEAVING ME AND 2 SMALL KIDS STRANDED ON THE SIDE OF THE HIGHWAY UNTIL THE RAIN LIGHTENED ENOUGH FOR THE CAR TO START AGAIN. WHENEVER WE WOULD TAKE THE CAR IN TO BE REPAIRED FOR THIS PROBLEM, WE WERE ALWAYS TOLD THEY COULDN'T FIND ANYTHING WRONG THAT WOULD CAUSE THOSE TYPES OF PROBLEMS, BUT WE HAD NUMEROUS REPAIRS THAT WE NOW THINK WERE PROBABLY RELATED TO THE WATER PROBLEM, SUCH AS A NEW STARTER, REPAIRS FOR A COOLANT LEAK,ETC. IN EARLY 2014 THE CAR BEGAN HAVING PROBLEMS WITH OVERHEATING. A FEW DAYS AFTER A TWO OR THREE DAY PERIOD OF NEAR CONSTANT RAIN I WENT TO START THE CAR AND IT SOUNDED LIKE IT WAS FLOODED OR SOMETHING. THEN THERE WAS A LONG BANG FOLLOWED BY A TERRIBLE NOISE COMING FROM THE ENGINE. HAD IT TOWED AND LOOKED AT BY TWO DIFFERENT MECHANICS WHO SAID THERE WAS A HOLE IN THE BLOCK AND THE ENGINE WOULD HAVE TO BE REPLACED. I JUST RECENTLY DECIDED TO SEARCH THE INTERNET TO SEE IF ANY OTHER PEOPLE HAD THIS PROBLEM AND HAVE FOUND HUNDREDS OF POSTS BY CONSUMERS WHO HAD THIS VERY SAME THING HAPPEN TO THIS MODEL DODGE DURANGO. IT SEEMS APPROPRIATE FOR DODGE TO BE INVESTIGATED FOR THIS AND PAY US FOR THOUSANDS OF DOLLARS SPENT ON REPAIRS, TOWS, HAVING TO SIT DANGEROUSLY ON THE SIDE OF HIGHWAYS WHEN THE CAR WOULD TURN OF IN THE HEAVY RAIN, AND THE FACT THAT WE ENDED UP JUST HAVING TO JUNK OUR CAR FOR A FEW HUNDRED BUCKS AND WILL NOW HAVE TO PURCHASE A BRAND NEW CAR WE CANNOT AFFORD WHEN WE HAD JUST PAID THIS ONE OFF TWO YEARS PRIOR. THEY SHOULD BE HELD ACCOUNTABLE FOR BASICALLY SELLING CARS WITH DEFECTIVE COMPONENTS TO UNSUSPECTING BUYERS FOR TENS OF THOUSANDS OF DOLLARS!!! *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - PERRY, OH

    2004 DODGE DURANGO V8 HEMI. ORIGINAL OWNER. BOUGHT THIS VEHICLE BRAND NEW OFF OF THE LOT. MAINTENANCE PERFORMED AS SCHEDULED. LOUD BANGING NOISE COMING FROM ENGINE COMPARTMENT AREA, AFTER SITTING OVER THE WEEKEND. VEHICLE WOULD ALWAYS STALL/SPUTTER IN THE RAIN. RAIN OVER THE WEEKEND, WHEN I STARTED THE TRUCK UP ON SUNDAY MORNING, THERE WAS A BANG AND A LOUD KNOCKING NOISE COMING FROM ENGINE. TOOK TIMING ASSEMBLY APART FOUND A BROKEN GUIDE PIN, WAS NOT THE ISSUE. APPEARS TO BE BLOWN ROD. ENGINE TOAST....AFTER LOOKING FOR ENGINE ONLINE I FIND THIS FORUM, WHY WON'T ANYONE DO SOMETHING ABOUT THIS? I'M GLAD MY WIFE AND CHILDREN WERE NOT DRIVING THIS WHEN IT HAPPENED. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - BATTLE GREEK, MI

    I DROVE THE TRUCK 2 DAYS AGO AND IT RAN FINE. YESTERDAY IT RAINED ALL DAY AND WHEN I WENT TO START IT TODAY IT STARTED BUT HAD VERY LOUD BANGING NOISES FROM THE ENGINE. I SHUT IT DOWN THEN RESTARTED AND THE NOISES WERE WORSE. I THEN GOT ONLINE AND DID SOME RESEARCH AND SAW THAT THIS EXACT ISSUE HAS PLAGUED LOTS OF PEOPLE. CHRYSLER NEEDS TO DEAL WITH THIS PROBLEM. I CANNOT AFFORD TO GET THIS FIXED AS I AM CURRENTLY UNEMPLOYED. I WAS GETTING READY TO GO ON A JOB INTERVIEW...IT IS HARD TO KNOW WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAPPENED ON THE HIGHWAY. *TR

    Source: NHTSA WEB SITE