2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - MILWAUKEE, WI

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE SERVICE HORN ERRONEOUSLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG WIRING HARNESS AND AIR BAG WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,866.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - MILWAUKEE , WI

    THE HORN STARTED GOING OFF ON MY 2004 DODGE DURANGO. WE PULLED THE FUSE FOR THE HORN AND REPLACED IT THAT DID NOT FIX THE PROBLEM. WE THEN TOOK IT IN TO GRIFFIN HUB DODGE AND CHRYSLER DEALERSHIP. I WAS TOLD AT ONE POINT THAT THE RELAY FOR THE AIRBAGS WAS BAD. THEN THE SECOND TIME THAT I CALLED I WAS TOLD THE WIRING FOR THE AIR BAKE WAS BAD. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP TO SEE IF I GET THE SAME ANSWER. HOWEVER IF THE WIRING TO THE AIRBAG IS BAD THAT IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE COVERED UNDER A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - PITTSBURGH, PA

    THE VEHICLE GOES INTO RANDOM 4 WHEEL DRIVE AT VARIOUS SPEEDS. THE PROBLEM IS INTERMITTENT. THIS IS CLEARLY A SAFETY ISSUE WHILE CHANGING LANES OR MAKING TURNS. THE 4 LOCK ,SVC 4WD AND 4 LO ALSO WILL RANDOMLY FLASH. CLEARLY, THERE ARE A LOT OF THE SAME REPORTED ISSUES. ITS FRUSTRATION TO KNOW OF A POTENTIAL SAFETY ISSUE AND NO ONE WILL ADDRESS IT. SOME TYPE OF USER ADVISORY SHOULD BE ISSUED. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - WOONSOCKET, RI

    DURANGO WAS ALWAYS WELL MAINTAINED AND TAKEN CARE OF. OIL CHANGED EVERY 3,000 MILES. ONE MORNING I STARTED THE TRUCK AND THERE WAS A STRANGE TICKING NOISE. THE NIGHT BEFORE THE TRUCK RAN FINE AS USUAL. IT RAINED HEAVILY THAT NIGHT. I DID NOT USE THE TRUCK AT ALL FOR FEAR OF DOING ANY DAMAGE. I TOOK THE TRUCK TO THE DEALER AND THEY DIDN'T ACTUALLY KNOW WHAT THE TICKING WAS AND WANTED ME TO PAY ABOUT $550 IN LABOR SO THEY COULD TAKE THE MOTOR APART. I DECIDED TO TAKE THE TRUCK HOME TO THINK ABOUT IT BECAUSE THE $550 WAS NOT EVEN FOR A REPAIR , IT WAS ONLY TO GET AN ESTIMATE . I DID NOT USE THE TRUCK AT ALL AND IT WAS JUST PARKED IN MY YARD. WHEN I STARTED THE TRUCK UP TO BRING IT TO MY OWN MECHANIC THE NOISE WAS A HORRENDOUS BANGING SOUND AND THE ENGINE STALLED. I DIDN'T EVEN USE THE TRUCK AT ALL AND A TICKING NOISE NOW TURNED INTO A BANGING SOUND. I HAD THE TRUCK TOWED TO MY MECHANIC WHO INFORMED ME THAT I NEEDED A MOTOR. BROKEN ROD. I DON'T UNDERSTAND HOW A TRUCK IN GREAT CONDITION, THAT LOOKS BRAND NEW, ALWAYS WELL MAINTAINED JUST BLOWS A MOTOR AT 100,800 MILES. I WENT TO ANOTHER DODGE DEALER BECAUSE I DIDN'T CARE FOR THE FACT THAT THE FIRST DEALER DID ABSOLUTELY NOTHING FOR ME. I WENT TO THE SERVICE DEPT. TO FIND OUT ABOUT A MOTOR AND WAS ACTUALLY GIVEN THE NAME OF A CO. THAT SELLS MOTORS BECAUSE I WAS TOLD THAT MY MOTOR IS ON BACK ORDER AND THE DEALER CAN'T EVEN GET ONE . I WAS TOLD THAT THERE IS A SHORTAGE BECAUSE ACROSS THE COUNTRY 18 MOTORS ARE BEING CHANGED DAILY. THAT SEEMS LIKE QUITE A HIGH NUMBER WHEN NOTHING IS BEING DONE FOR THE CONSUMER ABOUT THIS MATTER. IT WILL COST ME ABOUT $5000 TO $6000 TO REPLACE THE MOTOR SO NOW THE TRUCK IS JUST A PAPER WEIGHT IN MY BACK YARD. I ALREADY HAVE A HUGE INVESTMENT IN THIS TRUCK AND THE ENGINE SHOULD NOT HAVE FAILED WHEN I TOOK SUCH GOOD CARE OF IT BUT IT WOULD SEEM THAT THE DEALER KNOWS ABOUT THIS PROBLEM . *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - COVINGTON , GA

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN DRIVING THROUGH A CAR WASH AND RAINY CONDITIONS. PRIOR TO STALLING, THE VEHICLE WOULD SHAKE VIOLENTLY. THE COWL SCREEN WAS REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DISCOVERED THAT THE INJECTOR O-RING, PLUG WIRES, AND GASKETS AROUND THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - SEDRO WOOLLEY, WA

    THE AIR BAG LIGHT FOR BOTH THE PASSENGER AND DRIVER SIDE OF THE VEHICLE COME ON AND OFF DURING DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - SMITHTOWN, NY

    WHAT CAN I SAY... DODGE CLEARLY HAS A DESIGN FLAW IN WHICH WATER FROM RAIN, ECT... LEAKS ONTO ENGINE AND ELECTRICAL COMPONENTS SLOWLY CAUSING THE DEATH OF VEHICLE WITH A DYING MOTOR AND ELECTRICAL PROBLEMS. WATER POURS ONTO ENGINE RIGHT DOWN FROM THE WINDSHIELD. WHO DESIGNS THIS CRAP!!!! I USED THE BEST OILS AND NOW THIS IS WHAT I HAVE AS A REWARDS FROM DODGE FOR MY MAINTENANCE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - LAKEWOOD, CO

    MY 2004 DODGE DURANGO LIMITED WITH THE HEMI 5.7 HAS AN ERRATIC IDLE AT STOPS WHENEVER IT RAINS. LATER IN THE WEEK I WENT ON THE HIGHWAY AT 45 MPH THE ENGINE STALLED DURING A RAIN STORM. I ONLY HAVE 125,000 MILES ON THE VEHICLE. I RESEARCHED THIS ONLINE AND FOUND IT WAS MOST LIKELY THE PLASTIC WIPER COWL BELOW THE WINDSHIELD ALLOWING WATER TO FLOW OVER THE TOP OF THE ENGINE, WHICH COLLECTS ON THE INTAKE MANIFOLD AND MIGHT SLOWLY MAKE IT'S WAY IN TO THE BLOCK AND HYDROLOCK THE ENGINE. SERIOUSLY I THOUGHT. I WENT OUT THE NEXT DAY AND OPENED THE HOOD AND PLACED THE GARDEN HOSE OVER THE CENTER OF THE WINDSHIELD WITH THE WIPERS ON AND RAN THE WATER ON LOW, AND ALSO IN THE OFF POSITION. SURE ENOUGH A LOT OF WATER FLOWS IN TO THE DRIVER SIDE WIPER HOLE WHERE IT ROTATES AND SPREADS OUT OVER THE BACK TWO CYLINDERS OF THE CENTER OF THE ENGINE. I FOUND THERE IS POSSIBLY AN UPGRADE WIPER COWL THAT MAY PREVENT SOME OF THE WATER FLOW BUY NOT ALL OF IT. SO NOW I AM CONCERNED WITH THIS CIRCUMSTANCED EVEN AFTER I GET THE NEW COWL THAT WATER WILL STILL BE DAMAGING OR DESTROYING MY ENGINE ONE DAY FROM WATER FLOWING THROUGH THE COWL OVER THE TOP OF THE ENGINE ONCE AGAIN. THIS WOULD COST ME $5000-$6000 FOR ENGINE REPLACEMENT, JUST BECAUSE OF A POOR DESIGN, AND NO RECALL OR SOLUTION FROM DODGE TO TAKE CARE OF THIS WATER ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - THORTON, CO

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND AND THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - OTISVILLE, NY

    WE WERE DRIVING WITH THE FAMILY, THEN WE HEARD THIS LOUD NOISE COMING FROM THE ENGINE. AFTER PULLING OVER IN A PARKING LOT I NOTICE A HOLE ON THE SIDE OF THE BLOCK ON THE DRIVERS SIDE. I COULDN'T BELIEVE IT. WE TAKE CARE OF THAT LIKE ONE IF OUR BABIES. AFTER DOING SOME RESEARCH, I CAN'T BELIVE DODGE KNOWS ABOUT THE PROBLEM 04 DURANGOS HAVE AND THEY ARE DOING NOTHING ABOUT IT. WE STILL OWE 4K ON OURS AND NOW WHAT?? MY WIFE LOST HER JOB OVER THIS. *JS

    Source: NHTSA WEB SITE