2004 DODGE DURANGO Complaints

AFTER A RAIN STORM WHERE THE 04 DURANGO WAS PARKED SLIGHTLY DOWNHILL I ATTEMPTED TO START THE VEHICLE AND HEARD A HORRID SOUND AS IF METAL PARTS WERE FLYING AROUND IN THE ENGINE. LOOKED UNDER THE VEHICLE AND FOUND SMALL PIECES OF METAL ON THE GROUND. EVENTUALLY FOUND A HOLE IN THE BLOCK AND AFTER DOING SOME RESEARCH ONLINE I FOUND THAT THIS IS A COMMON PROBLEM. I CALLED CHRYSLER AND THEY WOULD NOT HELP AS THE VEHICLE IS OUT OF WARRANTY. *TT

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND WOULD NOT START. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE WAS RECURRING AND ON SOME OCCASIONS, THE VEHICLE WOULD NOT RESTART UNTIL AFTER SEVERAL ATTEMPTS. ADDITIONALLY, THE VEHICLE WOULD HESITATE TO ENGAGE WHEN THE BRAKES WERE APPLIED. THE EXTERIOR BODY AND THE UNDERCARRIAGE EXHIBITED EXTENSIVE RUST. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT A ROD HAD PENETRATED AND DAMAGED THE ENGINE, WHICH WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90000.

ON 2APRIL I WENT TO START THE DURANGO . DID NOT EVEN TURN AN IT STOPPED. I THOUGHT IT WAS A STARTER MOTOR. I WAS TOLD IT WAS NOT IT WAS IN THE ENGINE. I WENT ON LINE AN FOUND OUT THAT DODGE HAD A PROBLEM WITH THIS ENGINE(HEMI). VALVE PROBLEM. I LOOKED ON LINE I SAW ALL THE TROUBLE PEOPLE HAD AFTER 100,000 MI. DODGE HAD A PROBLEM AN DID NOTHING TILL 2005. THERE HAS TO BE OVER A 100 PEOPLE WITH THIS PROBLEM. CHRYSLER WILL NOT DO NOTHING. THEY CANT DO ANYTHING TILL THERE IS A CALL BACK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 10/8/2014 *JS

I BOUGHT MY 04 DURANGO FROM A DEALER AND IM OUTSIDE OF WARRANTY I'M A LITTLE IRRITATED WITH MY WIFE CALLING ME COMPLAINING SHE IS STRANDED! I PAID BIG MONEY FOR THIS TRUCK AND DON'T THINK I SHOULD BE RESPONSIBLE FOR PAYING A MECHANIC TO PLAY GUESS AND CHECK. I HAVE MY TRUCK RANDOMLY SHIFTING IN AND OUT OF 4LOCK MOSTLY WHILE DRIVING SLOW BUT HAS HAPPENED ON THE EXPRESSWAY IM WORRIED FOR DAMAGE TO MY TRANSFERCASE FROM THIS I CANT AFFORD TO REPLACE A TRANSFERCASE LET ALONE THE TRUCK ITS SELF I SEE ALOT OF OTHERS WITH THE SAME ISSUE AND I THINK IT SHOULD BE A RECALL BEFORE SOMEONE IS HURT BY THIS COMMON PROBLEM. *JS

TRUCK WAS PARKED IN THE DRIVEWAY AND IT WAS RAINING AND WITHOUT WARNING THE LIGHTS TURNED ON AND SMOKE WAS SEEN FROM THE HOOD, THE KEY WAS NOT IN THE IGNITION OR NO ONE WAS NEAR THE TRUCK AT THE TIME THE FIRE DEPARTMENT WAS CALLED IN AND THE BATTERY WAS DISCONNECTED. THE TRUCK WAS TAKEN TO THE DEALER FOR REPAIRS AND $1000.00 WAS SPENT ON REPAIRS AND WHEN THE TRUCK WAS TAKEN FOR A CAR WASH THE SAME THING HAPPENED AGAIN THE DODGE DEALER DOES NOT KNOW WHAT CAUSES THE WATER TO GO IN TO THE ENGINE I WAS TOLD TO CHANGE THE SPARK PLUG WIRES AND CABLES ANOTHER $600.00 BUT I WAS TOLD THAT AS WATER KEEPS GOING IN THE SAME PROBLEM MAY OCCUR. TESTS WERE DONE IN THE DODGE DEALER SHOP AND THEY CONFIRMED THAT WATER IS GOING IN TO THE ENGINE BUT CANNOT EXPLAIN WHY AND HOW TO RESOLVE IT. IF DRIVING AND IT RAINS THIS MAY CAUSE AN ACCIDENT IF THE TRUCK TURNS OFF WHILE DRIVING. *JS

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHILE ATTEMPTING TO PULL OUT OF A LANE TO PASS ANOTHER VEHICLE, THERE WAS A LOUD KNOCKING NOISE. THE CONTACT HAD TO REDUCE SPEED AND COAST THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED THAT THE PISTONS AND RODS HAD BROKEN RESULTING IN DAMAGING THE BLOCK WHICH WOULD REQUIRE THE ENGINE TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. IN INCLEMENT WEATHER, DURING HEAVY RAIN THERE HAD BEEN INTERMEDIATE HESITATION AND SPUTTERING IN THE ENGINE WITHOUT WARNING AT RANDOM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120000. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHENEVER BEING DRIVEN IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING EACH TIME IT WOULD RAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON MULTIPLE OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 200.

FIRST THING IS WHEN IT RAIN THE SUV STALL AND CUTS OFF. THE TOP PART OF THE ROOF ON THE INSIDE GETS WET ALSO MY SEATBELTS. THEN THE SECOND THING IS THE ENGINE WHICH THREW A ROD AT 149000 MILES. THE ONLY ONE THAT WORK ON THIS VEHICLE WAS THE DODGE DEALERSHIP. AND I JUST HAD MY OIL CHANGE A MONTH BEFORE WITH THERE 23 POINT INSPECTION. SOMEONE NEEDS TO LOOK INTO THIS WATER PROBLEM WITH THIS VEHICLE THAT'S WHY THESE MODELS ARE BLOWING ENGINES AT LOW MILES. I LOOK THIS PROBLEM UP IAM NOT THE ONLY ONE HAVING THESE PROBLEMS WITH THIS VEHICLE. THIS NEEDS IMMEDIATE ATTENTION BEFORE SOMEONE GETS HURT OR KILLED. THANKS FOR LISTENING. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE JERKED AND STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED SEVERAL DIAGNOSTIC TEST WHICH WERE UNABLE TO LOCATE A FAILURE CODE. THE MECHANIC ATTEMPTED TO REPAIR THE VEHICLE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE CONTINUED TO JERK AND STALL. THE CONTACT WAS UNABLE TO IDENTIFY THE DETAILS REGARDING THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE APPROXIMATE CURRENT MILEAGE WAS 120,000.

WHEN RAINING VEHICLE WANTS TO SHUT OFF DUE TO WATER RUNNING DOWN THE HOOD/ WINDSHIELD COWL AND DIRECTLY RUNNING ONTO ENGINE ELECTRICAL COMPONENTS. PERFORM A SEARCH FOR VEHICLE AND ISSUE. I AM NOT THE ONLY ONE TO HAVE THIS ISSUE. *TR