2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - YORK, PA

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND MADE THE VEHICLE VERY DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCUR DURING RAINY WEATHER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000 AND THE CURRENT MILEAGE WAS 131,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - CHURCH HILL, TN

    OEM CD PLAYER HAS BECOME INOPERABLE DUE TO BATTERY CHANGE. THIS IS A KNOWN ISSUE WITH ALL MAKES AND MODELS OF DCC. EVEN NEW 2013 AND 2014 MODELS. DCC REFUSES TO DO ANYTHING ABOUT THIS. DEALERS CHARGE BIG BUCKS TO RE-FLASH CONTROL MODULE SO THAT CD PLAYER IS AGAIN RECOGNIZED BY COMPUTER. WHY SHOULD A VEHICLE HAVE TO BE RE PROGRAMMED EVERY TIME A BATTERY GOES DEAD? THIS IS AN OBVIOUS DESIGN FLAW IN SOFTWARE AND THE PUBLIC SHOULD NOT BE FOOTING THE BILL FOR IT. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - WHITLEY CITY, KY

    FROM THE TIME I PURCHASED THIS VEHICLE THERE WAS A PROBLEM WITH THE ENGINE (5.7L HEMI). WHEN DRIVING IN RAIN OR GOING THROUGH AN AUTOMATIC CAR WASH THE ENGINE WOULD START MISSING AND SOMETIMES DIE. THIS WOULD MAKE THE CHECK ENGINE LIGHT COME ON. I TOOK THE VEHICLE TO DEALERS IN BOTH KENTUCKY & NORTH CAROLINA AND TO VARIOUS AUTO PARTS STORES AS WELL AS INDEPENDENT MECHANICS. THE DIAGNOSTICS READER ALWAYS SHOWED MISFIRE IN #2 CYLINDER BUT NO ONE COULD TELL ME WHAT CAUSED IT. EVEN THOUGH I KEPT THE OIL CHANGED AS WELL AS OTHER MAINTENANCE IT STARTED KNOCKING AND BLEW AT 124,000 MILES. I CONTACTED DODGE AND THEY ASSURED ME THAT THEY KNEW OF NO PROBLEMS WITH THESE VEHICLES. I REPLACED THE ENGINE WITH ONE FROM A WRECKING YARD WITH 60,000 MILES. SAME PROBLEMS WITH RAIN AND CAR WASHES. IT LASTED 2 YEARS AND 21,000 MILES. I CONTACTED DODGE AND GOT THE SAME REPLY. AFTER RESEARCHING ON LINE IT SEEMS THERE ARE HUNDREDS OF PEOPLE THAT HAVE EXPERIENCED THE SAME PROBLEM THAT I HAVE. I WAS ONE OF THE LUCKY ONES. MINE BLEW UP IN THE DRIVEWAY INSTEAD OF ON THE HIGHWAY. DODGE SEEMS TO HAVE REMEDIED THE PROBLEM IN 2006 & LATER MODELS BUT STILL WON'T ADMIT THAT THERE IS A MAJOR AND POTENTIALLY DANGEROUS PROBLEM IN THE 2004 & 2005 MODELS. I FEEL THAT DODGE SHOULD HAVE TO REPAIR THESE VEHICLES AND REIMBURSE THE OWNERS FOR REPAIRS WE HAVE ALREADY DONE THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - EAST PEORIA, IL

    VEHICLE WAS IN DRIVEWAY AFTER RUNNING FINE THE DAY BEFORE. STARTED IT UP AND IT THREW A ROD THROUGH THE MOTOR AND OIL ALL OVER THE GROUND. THERE WERE NO LIGHTS ON AND VEHICLE HAD BEEN PROPERLY MAINTAINED. READ ONLINE THAT THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - RUSSELL SPRINGS, KY

    AFTER MAKING A CLICKING NOISE FOR A COUPLE OF DAYS THAT WE HAD BEEN TOLD WAS THE STARTER FAN (AND HAVING IT REPLACED), WE LOADED UP OUR DURANGO FOR A WEEK LONG CAMPING TRIP 8 HOURS AWAY. 45 MINUTES INTO THE DRIVE THE DURANGO STARTED "DRAGGING" LIKE IT WAS HAVING A DIFFICULT TIME MAINTAINING SPEED WITH CRUISE CONTROL. SHORTLY AFTERWARD, A HORRIBLE METAL ON METAL BANGING NOISE CAME FROM UNDER THE HOOD AND I LOST ALL POWER. ON THE INTERSTATE, AT 4 A.M. I DROPPED FROM 72 MPH TO 0 IN A MATTER OF SECONDS AND BARELY HAD ENOUGH MOMENTUM TO PULL THE TRUCK TO THE SIDE OF THE ROAD. OIL JUST POURED FROM UNDER THE TRUCK. WE HAD THE DURANGO TOWED HOME AND CALLED OUR LOCAL MECHANIC. HE TOOK A LOOK AND INFORMED US WE HAD THROWN A ROD AND COMPLETE ENGINE REPLACEMENT WOULD BE NEEDED. WE VERIFIED THIS THROUGH 3 DIFFERENT DODGE TECHNICIANS WHO ALL STATED THAT THIS WAS A KNOWN ISSUE WITHIN THE COMPANY. THEY KNOW AND HAVE KNOWN THAT THE SKIRTING AT THE BOTTOM OF THE WINDSHIELD LEAKS. THEY KNOW THAT THOSE LEAKS DRIP WATER ONTO THE INTAKE VALVE RESULTING IN WATER BEING DRAWN INTO THE ENGINE AND CAUSING ENGINE FAILURE THROUGH A ROD BEING THROWN. THIS IS NOT A CHEAP FIX. IT COULD HAVE BEEN THROUGH RECALL OR EVEN NOTIFICATION TO OWNERS. IT COULD HAVE ONLY COST ABOUT $400. BUT NOW IT DOESN'T. NOW IT COSTS ANYWHERE FROM $4-6000. UNACCEPTABLE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CLINTON TOWNSHIP , MI

    WE INVOLVED IN A ROLL OVER WE WHERE HIT FROM REAR AND ROLLED OVER A COUPLE TIMES AND NO AIR BAGS DEPLOYED OE EVEN WHEN FRONT END HIT THE WALL THAT WE WENT UP BEFORE ROLLING OVER. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - OCALA, FL

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD BANG EMITTED OUTSIDE OF THE VEHICLE AS THE ENGINE STALLED. THE ENGINE WARNING INDICATOR AND LIGHT BULB WARNING ICON WERE ILLUMINATED AND THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THERE WAS A BLOWN ENGINE ROD AND PISTON. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,833. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - SAN ANTONIO, TX

    RAN GREAT WHEN I PARKED IT. CAME OUT NEXT MORNING WENT TO START IT AND HEARD LOUD BANG. WHEN I GOT OUT TO SEE WHAT HAPPENED SEEN OIL ON THE GROUND. ENGINE SEIZED. HAD HOLE IN THE BLOCK. COST TO FIX THIS $4300. WHEN WILL SOMETHING BE DONE ABOUT THIS. I CAN'T AFFORD TO FIX IT SO IT WILL SIT TILL THEY HAVE A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CLINTON, MS

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY. ADDITIONALLY, THE TRANSMISSION WOULD SLIP AND THE VEHICLE WOULD ENGAGE INTO ANY GEAR INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE ENGINE RPMS WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE WHEN FIRST STARTED. ON ONE OCCASION, THE CONTACT SECURED THE VEHICLE IN PARK AND EXITED WHEN SHE NOTICED THE VEHICLE HAD ROLLED AWAY. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE HOWEVER, IT PROCEEDED TO CRASH INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE HAD BEEN TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES WHERE THE FUEL PUMP AND THE ALTERNATOR WAS REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - SPRINGFIELD, OH

    ENGINE STALLING WHEN RAINING OR GOING THROUGH CAR WASH, READING ON OTHER COMPLAINTS ABOUT THIS MAKE AND MODEL OF TRUCK DOING THE SAME THING AND IT ENDS UP BLOWING THE MOTOR, SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR

    Source: NHTSA WEB SITE